Search
Photos
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays
Hotel Neo Gubeng, Surabaya
3 stars

Hotel Neo Gubeng, Surabaya

Jl. Jawa No.17-19, Surabaya, Indonesia
Surabaya, Indonesia
See location+62 315 018 999
From
$18
Cheapest

rate per night

7.8
Good
based on 359 reviews
359 reviews
Room type
Provider
Nightly total
Standard room
Deluxe room
Superior room

Photos of Hotel Neo Gubeng, Surabaya

Overview

Rating
Hotel with spa services, near Tunjungan Plaza A restaurant, spa services, and concierge services are available at this hotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Hotel Neo Gubeng - Surabaya by ASTON offers 58 air-conditioned accommodations with safes and slippers. 32-inch LED televisions come with cable channels. Bathrooms include showers and complimentary toiletries. This Surabaya hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.
Rating
7.8
Good
Based on 359 verified guest reviews

Latest deals for Hotel Neo Gubeng, Surabaya

Wed 5/7
Thu 5/8
Superior room
bed type unknown
Deluxe room
bed type unknown
bed type unknown
Standard room
bed type unknown
bed type unknown
bed type unknown
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees

Amenities at Hotel Neo Gubeng, Surabaya

  • Spa and wellness center
  • Restaurant
  • Room service
  • Free Wi-Fi
  • Coffee shop
  • Valet parking
  • Free parking
  • Flat-screen TV
  • Cable or satellite TV
  • Free toiletries

Basics

  • Free Wi-Fi
  • Internet
  • Linens
  • Towels
  • Fire extinguisher
  • Air-conditioned
  • Free toiletries
  • Smoke alarms

Dining

  • Electric kettle
  • Restaurant
  • Kettle
  • Food can be delivered to guest accommodation
  • Coffee shop

Services and conveniences

  • Concierge service
  • Safety deposit box
  • Meeting/Banquet facilities
  • Room service
  • 24hr front desk

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Valet parking

Accessibility and suitability

  • No smoking
  • Elevator
  • Designated smoking area

Bathroom

  • Toilet
  • Shower
  • Private bathroom

Laundry

  • Laundry facilities
  • Laundry service
  • Drying rack for clothing

Media and entertainment

  • Cable or satellite TV
  • Flat-screen TV

Bedroom

  • Clothes rack
  • Wardrobe or closet

General

  • Telephone
  • Storage available

Workspace

  • Desk

Health and safety

  • Daily housekeeping

Spa

  • Spa and wellness center

Reviews of Hotel Neo Gubeng, Surabaya

7.8
Good
359 verified ratings
Wonderful
103
Very good
101
Good
106
Okay
26
Fair
10
Mediocre
5
Poor
8

Summary of reviews

Guests say
Guests appreciated the hotel's strategic location and friendly staff, but many expressed dissatisfaction with cleanliness and service quality. Issues such as dirty bedsheets, lack of English-speaking staff, and inadequate breakfast options were commonly mentioned. Overall, while some guests found the hotel satisfactory for short stays, others felt it fell short of expectations, particularly regarding cleanliness and service responsiveness.
AI-Generated from customer reviews
Location8.5 out of 10
Cleanliness3.5 out of 10
Service3 out of 10
Sort by:Most recent

Show reviews that mention

Filters

All filters

Filters

Review rating
Traveler type
Time of year

Score by provider

Location

Jl. Jawa No.17-19, Surabaya

What's nearby

  • Monumen Kapal Selam0.6 mi
  • Surabaya Plaza Shopping Mall0.6 mi
  • World Trade Centre0.7 mi
  • Tunjungan Plaza0.9 mi
  • Taman Hiburan Rakyat1.1 mi
  • BG Junction1.6 mi
  • Gelora 10 November Stadium1.6 mi
  • Museum Mpu Tantular1.6 mi
  • Surabaya Zoo1.8 mi
  • Surabaya Town Square1.9 mi
  • Heroic Monument2 mi
  • Pasar Turi Train Station2.1 mi

Policies

Check-in/Check-out

Check in anytime after 2:00 PM, check out anytime before 12:00 PM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

Essential information about Hotel Neo Gubeng, Surabaya

Low season

July

High season

July

Average price (weeknight)

$23
Cheapest month to stay with an average 0% drop in price.
Most expensive month to stay with an average 0% rise in price.
Average Sun - Thu price over the last 2 weeks.

When to book a room at Hotel Neo Gubeng, Surabaya

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Hotel Neo Gubeng, Surabaya

  • How long should you stay at Hotel Neo Gubeng, Surabaya? KAYAK users usually book their rooms here for 1 day.

FAQs when booking at Hotel Neo Gubeng, Surabaya

  • Where is Hotel Neo Gubeng, Surabaya located?

    Hotel Neo Gubeng, Surabaya is located at Jl. Jawa No.17-19 in Gubeng, 1.7 miles from the center of Surabaya. Monumen Kapal Selam is the closest landmark to Hotel Neo Gubeng, Surabaya.

  • When is check-in time and check-out time at Hotel Neo Gubeng, Surabaya?

    Check-in time is 2:00 PM and check-out time is 12:00 PM at Hotel Neo Gubeng, Surabaya.

  • Does Hotel Neo Gubeng, Surabaya offer free Wi-Fi?

    Yes, Hotel Neo Gubeng, Surabaya offers free Wi-Fi.

  • Does Hotel Neo Gubeng, Surabaya offer free parking?

    Yes, Hotel Neo Gubeng, Surabaya offers free parking.

  • How far is Hotel Neo Gubeng, Surabaya from the airport?

    Hotel Neo Gubeng, Surabaya is 7.8 miles from Surabaya Juanda. Hotel Neo Gubeng, Surabaya is 45.2 miles from Malang.

  • How does KAYAK find such great Hotel Neo Gubeng, Surabaya hotel deals?

    KAYAK scours the web for all room deals available at Hotel Neo Gubeng, Surabaya in Surabaya and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hotel Neo Gubeng, Surabaya and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hotel Neo Gubeng, Surabaya.

See more FAQs

Nearby hotels and places to stay

3-star hotel
50% cheaper
OYO Flagship 90425 Hotel 22
5 Okay (20 reviews)0.01 miWi-Fi, Free parking, Wi-Fi available in all areas$8+
3-star hotel
31% cheaper
Hotel Jawa
3 Mediocre (2 reviews)0.04 miWi-Fi, Free toiletries$11+
2-star hotel
RedDoorz near Colgante Bridge Naga City
5.7 Okay (15 reviews)0.05 miWi-Fi, Flat-screen TV, Cable or satellite TV$19+
4-star hotel
Hotel Santika Premiere Gubeng Surabaya8.7 Excellent (712 reviews)0.08 miAdults only, Indoor pool, Fitness center$41+
1-star hotel
56% cheaper
Hotel Sulawesi Kertajaya
8.1 Excellent (10 reviews)0.45 miRestaurant, Room service$7+
2-star hotel
56% cheaper
Hotel Istana Permata Dinoyo
8 Excellent (102 reviews)0.47 miWi-Fi, Free toiletries$7+
2-star hotel
56% cheaper
RedDoorz @ Urip Sumoharjo
7.5 Good (73 reviews)0.51 miWi-Fi, Free parking, Flat-screen TV$7+
3-star hotel
50% cheaper
OYO Flagship 90425 Hotel 22
5 Okay (20 reviews)0.01 miWi-Fi, Free parking, Wi-Fi available in all areas$8+
4-star hotel
Morazen Surabaya
9.2 Excellent (325 reviews)0.48 miIndoor pool, Spa and wellness center, Fitness center$46+
1-star hotel
13% cheaper
Hotel Sulawesi Gorontalo
9.1 Excellent (12 reviews)0.3 miRestaurant, Room service$14+
5-star hotel
Hotel Bumi Surabaya8.9 Excellent (1,995 reviews)0.49 miOutdoor pool, Fitness center, Restaurant$49+
3-star hotel
Elmi Hotel8.8 Excellent (827 reviews)0.44 miOutdoor pool, Restaurant, Bar/Lounge$20+

Good to know

Value for money

8.2

Distance to city center

1.7 mi

Nearest Airport

Surabaya Juanda

Distance to airport

7.8 mi