Pop! Hotel Gubeng Surabaya

The hotel offers a variety of amenities including a spa, pool, and a selection of restaurants at an affordable price. Guests can also enjoy free Wi-Fi and daily housekeeping.

Some guests mentioned that the rooms were not so clean and had mold, while others found the room to be nice and clean. The hotel staff is conscious of Covid rules and ensures cleanliness.

The staff is described as friendly, accommodating, and helpful. However, some guests had negative experiences with the check-in process and service at the reception.

The hotel's location is great, with plenty of nearby cafes and attractions within walking distance. It is also close to the city center and Gubeng train station.

The hotel is recommended for short stays, especially for business travelers who need a comfortable bed, Wi-Fi, and hot shower. It is also suitable for those looking for a budget-friendly option near the city center and attractive places.

Guests recommend booking a Signature Room to enjoy the Harris Breakfast, which is considered worth the additional cost.

The hotel's strategic location makes it convenient for visiting nearby attractions such as Sharp Bamboo Monument, Monumen Kapal Selam, and Surabaya Plaza Shopping Mall, all within 1 mile.

If space is a priority, consider the room size carefully, as some guests found the rooms to be small and cramped.

Some guests experienced issues with the air conditioning, so it's advisable to check the functionality upon arrival.

Note that the hotel does not provide a fridge or electric kettle in the rooms, which may be important for some guests.

Guests have access to a pool from a neighboring hotel, which can be a convenient option for relaxation.

Exercise caution with personal information, as one guest reported an incident where their credit card details were printed without consent.

Guests staying on higher floors noted that while the location was convenient, noise from children running and screaming could be heard.

Some guests reported issues with bathroom facilities, such as leaking showers and inadequate closure of bathroom doors.

While many guests praised the friendly staff, there were instances of dissatisfaction with the service, particularly during check-in.