Sumi Hotel Surabaya
Photos of Sumi Hotel Surabaya
Overview
Amenities at Sumi Hotel Surabaya
- Room service
- Free Wi-Fi
- Flat-screen TV
- Free toiletries
- Daily housekeeping
Basics
- Free Wi-Fi
- Free toiletries
Media and entertainment
- Flat-screen TV
Health and safety
- Daily housekeeping
Services and conveniences
- Room service
Reviews of Sumi Hotel Surabaya
Score by provider
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
How is the cleanliness of the hotel?
Guests have mentioned that the hotel is clean, with comfortable rooms and clean bathrooms. However, some guests have noted issues with cleanliness, such as dirty floors, smelly rooms, and the presence of cockroaches in some instances.
What are the best times to visit the hotel?
The hotel is recommended for short transits, with guests highlighting its convenient location near the toll road, malls, and as a good transit hotel. However, some guests have mentioned noise-related concerns and suggested improvements to the parking area.
How is the quality of the beds at the hotel?
Guests have reported that the rooms offer good quality beds and are comfortable for short stays. However, some guests have mentioned issues with thin walls and noise from neighboring rooms.
Is the hotel's location convenient?
The hotel's location is praised by guests for being near malls and having easy access to the toll road. However, some guests have mentioned noise-related concerns and suggested improvements to the parking area.
How is the customer service at the hotel?
Guests have generally found the staff to be polite and responsive. However, some guests have mentioned concerns about noise disturbances and issues with cleanliness, such as dirty floors and smelly rooms.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Consider a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Transit Convenience
The hotel is conveniently located near the toll road, making it easy to access. It's also close to malls, making it a good transit hotel.
Check Room Amenities
Some guests noted that amenities like toiletries and toilet paper were not consistently provided. It may be helpful to check with the staff about these items upon check-in.
Noise Considerations
Guests mentioned that the walls are quite thin, so it's advisable to be mindful of potential noise from neighboring rooms.
Parking Area Feedback
Some guests suggested that the hotel should improve its parking area, so it's worth considering this aspect if you plan to drive to the hotel.
Room Quality for the Price
Despite some minor issues, guests found the rooms to be clean, comfortable, and of good quality, especially considering the price point.
Staff Friendliness
The check-in staff was praised for being friendly and responsive, contributing to a positive guest experience.
Seasonal Consideration
July is noted as both the low and high season, so it might be beneficial to plan your visit accordingly to avoid potential crowds or take advantage of seasonal offerings.
Nearby Attractions
The hotel is conveniently located near various attractions such as Surabaya Town Square, Surabaya Zoo, and Mpu Tantular Museum, providing opportunities for exploration during your stay.
Smoking Room Consideration
If you prefer a non-smoking room, it's advisable to communicate this clearly as some guests mentioned temporary cigarette smells in their rooms.
Location
What's nearby
- Surabaya Town Square0.5 mi
- Surabaya Zoo0.9 mi
- Museum Mpu Tantular1 mi
- Royal Plaza Surabaya1.4 mi
- Tunjungan Plaza2.4 mi
- Bukit Darmo2.5 mi
- Surabaya Plaza Shopping Mall2.5 mi
- Monumen Kapal Selam2.6 mi
- World Trade Centre2.6 mi
- BG Junction2.6 mi
- Taman Hiburan Rakyat2.9 mi
- Pasar Turi Train Station3.1 mi
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Sumi Hotel Surabaya
KAYAK's top tips for your stay at Sumi Hotel Surabaya
FAQs when booking at Sumi Hotel Surabaya
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Value for money | 8.2 |
|---|---|
Distance to city center | 3.5 mi |
Nearest Airport | Surabaya Juanda |
Distance to airport | 7.3 mi |