Good to know
Value for money
Distance to city center
Distance to airport
|"Great location v pretty fab hammocks."||(in 53 reviews)|
|"Super clean and friendly staff all around!"||(in 61 reviews)|
|"Beautiful hotel and friendly staff!"||(in 71 reviews)|
|"The room was very dirty."||(in 36 reviews)|
|"Service not so good"||(in 21 reviews)|
|"The service was so bad !"||(in 20 reviews)|
Time of year
Show reviews that mention
|beautiful property||in 189 reviews|
|clean the staff||in 164 reviews|
|beautiful room||in 156 reviews|
|south beach||in 144 reviews|
|great beach||in 142 reviews|
|rooftop pool||in 132 reviews|
|great location||in 110 reviews|
|ocean view||in 86 reviews|
|service not so good||in 80 reviews|
|great service||in 68 reviews|
|food was great||in 56 reviews|
|second time||in 54 reviews|
|expensive parking||in 40 reviews|
|sky bar||in 36 reviews|
|beach chairs||in 20 reviews|
|resort fee||in 18 reviews|
|rooms are nice||in 12 reviews|
|additional charges||in 3 reviews|
Front desk staff was very nice. Valet Parker’s where good
Elevators where not working properly , at one point only one elevator was working witch lead to very long edit times. day time lunch counter Guy was not very friendly at all. Beach Chair crew was awful and rude. Not enough chairs for all guests. They start chasing you off your beach chair at 4:30 PM . They tell you that they limit 2 chairs per room. I paid for a suite for 3 people.
Need a lot of training. Service is not kind.
Stay away of this hotel. Awful service.
Beach, pools and resort is great. Building design is modern and pristine. Rooms are big with nice bathrooms.
This hotel is categorized as 4 1/2 stars. The facilities are new and very modern. There's no SERVICE component in their offering. This is not a Hotel or a Grand Hotel as they claim. They are apparent rooms. This is a facility run by real state investors and finance people. Hospitality processess and culture are non-existant. I paid the upgrade for a partial ocean view. My family and I were placed on a 2nd floor right next to the gym. The first morning I went to my room's balcony to enjoy a coffee. When I turned around I was surprised by 4 guys running on the treadmills...I told the reception office about my discontent with the room and hotel and they couldn't care less. I was told I could leave next morning before 11am and to ask for the reimbursement to Kayak for the remaining days. There wasn't any effort to try to accommodate us or the minimum customer service. On the second night at 2:40 AM we were woke up by the banging of the gym metal doors and a persistent noise. Already awake I went to check the noise...they were vacuuming and cleaning the gym!!! This is an expensive hotel without services. The parking is $40 day. I recommend going instead to the established hotels instead. I would never stay here again. The room was not complete clean and the showers have design problems as the water leaks through the glass doors. Finally, the perfume in the lobby is nauseating.
rained every day
That we got to stay put and still feel like we were on a relaxing vacation. The concierge Stefan was absolutely great with food recommendations.
Oxana the bartender was amazing !
This getaway spot sits in Surfside, between Miami Beach and the Bal Harbor. The Grand Beach Hotel Surfside has five pools and six hot tubs, accessible to guests throughout their stay. Charges cover access to the fitness center, wireless Internet, as well as the use of beach chairs, an umbrella, and the available recreational facilities. The hotel has a rooftop pool as well as ground floor pools.
This beachfront setting avails an impressive variety of services and amenities to guests such as room service, cable television, a restaurant, a gift shop, concierge, valet parking, dry cleaning services, and a lounge. The Grand Beach Hotel is pet-friendly, so guests are free to come with their furry companions. The premises have a business center as well.
This Surfside getaway spot is incredibly spacious, with over 95,000 indoor and outdoor space for events such as weddings. The Oceanfront setup comprises of two pools and hot tubs, with a French-inspired restaurant catering for meals throughout the day. For the best experience, guests should go for suites in the Oceanfront since they have room service, with those in the West Hotel missing out. Rooms have flat screen TVs, with 48 complimentary premium channels, seven of which are international. The business center is free for all guests.
The Grand Beach Hotel Surfside stands out due to its multi-lingual staff. The conference facilities feature floor-to-ceiling windows and can hold up to 120 people. The dry cleaning and laundry services deliver within the day, offering some much-needed convenience. The hotel also offers some outstanding dining options, with a well-balanced Latin-American fusion at the restaurant. The friendly environment makes this location an ideal pick for family or business trips.
based on 1,076 reviews
Policies vary by room type and provider.
FAQs when booking at Grand Beach Hotel Surfside
What special spa treatments can guests choose from at the Grand Beach Hotel Surfside?
What bars or lounges can guests go to at the Grand Beach Hotel Surfside?
What recreational and sports activities are offered by the Grand Beach Hotel Surfside?
Does the Grand Beach Hotel Surfside offer any special deals or packages?
What business and meeting amenities are offered by the Grand Beach Hotel Surfside?
Where is Grand Beach Hotel Surfside located?
When is check-in time and check-out time at Grand Beach Hotel Surfside?
Does Grand Beach Hotel Surfside offer free Wi-Fi?
Does Grand Beach Hotel Surfside offer free parking?
Does Grand Beach Hotel Surfside offer free airport shuttle service?
How far is Grand Beach Hotel Surfside from the airport?
Can you bring pets to Grand Beach Hotel Surfside?
Does Grand Beach Hotel Surfside have a pool?
Reviews about Grand Beach Hotel Surfside
Most Popular Landmarks
- Surfside Beach 179 yd