Residence Inn by Marriott Miami Beach Surfside

Breakfast was good, the amenities were good as well.

When we got to the hotel we had to switch our room two times due the a/c coils being frozen over and not being able to cool the rooms down. We also saw a note on the door of another guests room stating that there ac didn’t work either. Then when our friends got there they also had to switch rooms once because the ac wasn’t working in the first room they were given.

I have stayed at this hotel before and it was a decent stay. Rooms clean and comfortable.

When we arrived late at night the staff informed us there wasn’t any water in the hotel until the next morning at 6am. This was not communicated via email or text before our arrival and we were not able to shower after a long day of traveling. This was not ideal. The following Morningstar 6am, the water was still turning off. We ended up ending our stay after that night and checking into another hotel at a better value, with better amenities and were finally able to shower.

Location excellent - convenient to beach and shopping. Staff friendly and helpful.

Rates were high given the property though relative to other nearby hotels during a holiday season more affordable. (Rates are lower other than holiday weeks so better value at other times.) The $38 per day destination fee - aka resort fee - added to the cost. Could be ok for large family but not for us. For couple it amounted to $19/person/day for breakfast. Other things included in the fee were tennis (we don’t play), access to the community center that has splash pool for kids (anyone can walk in), bottled water (2 miniature bottles per day). Have had similar experiences with resort fees at other properties. Either build amenities into the rates, provide real value for the extras, or get rid of the fees.