good staff, good food
cold bathroom; noisy in room
The staff were very pleasant and helpful. The conservatory is very nice with views across swanage Bay
The single room is small. The hotel is located approx 15 mins walk from town.
Stunning sea view, large room and a great view from atop the cliff
Everywhere smelt of chlorine from the small, tired "spa" in the basement. Lots of areas were quite tired, dirty windows spoilt the view and the bar food was poor.
Somewhat faded grandeur.
The staff were efficient and keen to help,in particular Sophie the receptionist,who went out of her way to persoally contact me at home before travelling tosort out a mistake I had made when booking this hotel.
Excellent location. Excellent food
Pokey little attic room. Tv inadequate. Toiled/bathroom just about room to use with care.
The atmosphere and friendliness of the staff. The spacious seating area on the ground floor with plenty of comfortable sofas. The conservatory with magnificent views. Being given a room a room with a view of the bay. Last time we stayed, the view was of the bins and car park! The excellent breakfasts. Feeling at home in the hotel.
Excellent views from the bedroom, staff pleasent and helpful,food good.
Bed too small,and room very warm, could not open the window too wide because of the pidgeons.
sea view rooms fabulous view
very very quiet,need to have piped music or similar in the background, as you can hear everyone else's conversations in conservatory and lounge
The setting and view