Guest reviews
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All Reviews
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Couples
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Families
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Business
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Solo
Overall Rating
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9.0 "Incredible bar."
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8.8 "Great service."9.3 "93% found the
staff to be very friendly ." 7.5 "75% thought theservice was very professional ." 7.3 "73% found therestaurant service to be one of the best ." -
8.3 "Breakfast is good."
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7.2 "Good location."10.0 "100%
appreciated the closeness to the beach ." 10.0 "City centre within easy reach , said 100%." -
5.3 "Rooms are ok."6.1 "
Beds were acceptable for 61%." -
4.9 "Not very comfortable."2.7 "73% said
rooms were small ." 0.4 "96%criticized the small bathroom ." 4.0 "Air conditioning was criticized by 60%." -
4.8 "Bad amenities."3.8 "62% thought the
building wasn't nice ." 0.4 "96%didn't like the architecture ." 0.0 "100%complained about the elevator ." 1.5 "85% thought thefacilities needed updating ." -
4.5 "Value below average."1.8 "The
price was too high for 82%." -
4.1 "Vibe wasn't good."2.0 "80%
criticized the unstylish hotel ." 1.8 "82%didn't like the unstylish hotel ." -
3.8 "Not very clean."3.8 "62% said
rooms were dirty ." 1.6 "84% said thebathroom was dirty ." 4.7 "53% thoughtit was rather dirty ."
Overall Rating
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8.8 "Great service."9.3 "93% found the
staff to be very friendly ." 7.4 "74% found therestaurant service to be one of the best ." -
8.7 "Breakfast is good."
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6.8 "Location is acceptable."
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5.3 "Rooms are ok."6.1 "
Beds were acceptable for 61%." -
5.0 "Average comfort."2.7 "73% said
rooms were small ." 0.5 "95%criticized the small bathroom ." -
4.1 "Value below average."1.7 "The
price was too high for 83%." -
4.0 "Not very clean."4.0 "60% said
rooms were dirty ." 4.6 "54% thoughtit was rather dirty ." 1.8 "82% said thebathroom was dirty ." -
3.8 "Vibe wasn't good."1.7 "83%
criticized the unstylish hotel ." 1.7 "83%didn't like the unstylish hotel ." -
2.3 "Disappointing internet connection."1.7 "83% said the
wifi quality was bad ."
Overall Rating
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10.0 "Wonderful beach."
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8.9 "Great service."9.3 "93% found the
staff to be very friendly ." -
8.4 "Breakfast is good."
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7.1 "Good location."
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5.5 "Rooms are ok."6.3 "
Beds were acceptable for 63%." -
4.7 "Bad amenities."3.8 "62% thought the
building wasn't nice ." -
4.1 "Not very clean."4.1 "59% said
rooms were dirty ." -
4.1 "Vibe wasn't good."2.0 "80%
criticized the unstylish hotel ."
Overall Rating
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9.1 "Incredible bar."
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9.0 "World class service."9.3 "93% found the
staff to be very friendly ." -
8.2 "Breakfast is good."
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7.0 "Good location."
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5.5 "Rooms are ok."5.9 "
Beds were acceptable for 59%." -
5.0 "Average value."
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4.7 "Vibe wasn't good."
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4.6 "Not very comfortable."2.3 "77% said
rooms were small ." -
4.1 "Not very clean."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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6.7review from
good staff, good food cold bathroom; noisy in room
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6.0review from
The staff were very pleasant and helpful. The conservatory is very nice with views across swanage Bay The single room is small. The hotel is located approx 15 mins walk from town.
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5.0review from
Stunning sea view, large room and a great view from atop the cliff Everywhere smelt of chlorine from the small, tired "spa" in the basement. Lots of areas were quite tired, dirty windows spoilt the view and the bar food was poor.
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6.3review from
Lovely views Somewhat faded grandeur.
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6.7review from
The staff were efficient and keen to help,in particular Sophie the receptionist,who went out of her way to persoally contact me at home before travelling tosort out a mistake I had made when booking this hotel.
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4.8review from
Excellent location. Excellent food Pokey little attic room. Tv inadequate. Toiled/bathroom just about room to use with care.
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7.6review from
The atmosphere and friendliness of the staff. The spacious seating area on the ground floor with plenty of comfortable sofas. The conservatory with magnificent views. Being given a room a room with a view of the bay. Last time we stayed, the view was of the bins and car park! The excellent breakfasts. Feeling at home in the hotel. No
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6.8review from
Excellent views from the bedroom, staff pleasent and helpful,food good. Bed too small,and room very warm, could not open the window too wide because of the pidgeons.
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6.0review from
sea view rooms fabulous view very very quiet,need to have piped music or similar in the background, as you can hear everyone else's conversations in conservatory and lounge
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7.2review from
The setting and view
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6.7review from
good staff, good food cold bathroom; noisy in room
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6.7review from
The staff were efficient and keen to help,in particular Sophie the receptionist,who went out of her way to persoally contact me at home before travelling tosort out a mistake I had made when booking this hotel.
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7.6review from
The atmosphere and friendliness of the staff. The spacious seating area on the ground floor with plenty of comfortable sofas. The conservatory with magnificent views. Being given a room a room with a view of the bay. Last time we stayed, the view was of the bins and car park! The excellent breakfasts. Feeling at home in the hotel. No
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6.8review from
Excellent views from the bedroom, staff pleasent and helpful,food good. Bed too small,and room very warm, could not open the window too wide because of the pidgeons.
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7.2review from
The setting and view
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6.0review from
The staff were very pleasant and helpful. The conservatory is very nice with views across swanage Bay The single room is small. The hotel is located approx 15 mins walk from town.
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5.0review from
Stunning sea view, large room and a great view from atop the cliff Everywhere smelt of chlorine from the small, tired "spa" in the basement. Lots of areas were quite tired, dirty windows spoilt the view and the bar food was poor.
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6.3review from
Lovely views Somewhat faded grandeur.
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4.8review from
Excellent location. Excellent food Pokey little attic room. Tv inadequate. Toiled/bathroom just about room to use with care.
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6.0review from
sea view rooms fabulous view very very quiet,need to have piped music or similar in the background, as you can hear everyone else's conversations in conservatory and lounge