Guest reviews
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All Reviews
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Couples
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Families
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Solo
Overall Rating
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9.0 "World class service."9.7 "97% found the
staff to be very friendly ." 8.0 "80% said thereception staff was great ." 9.0 "90% thought theservice was very professional ." 8.3 "Housekeeping was great , according to 83%." -
8.3 "Location is great."10.0 "100% thought it was
easy to get to the train station ." 10.0 "100%enjoyed the restaurants & bars nearby ." 10.0 "100%liked the proximity to sightseeing ." 10.0 "Near to public transport , according to 100%." -
7.9 "Good breakfast."
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7.0 "High comfort."
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6.9 "Average amenities."6.5 "65% thought the
building was acceptable ." 5.0 "50% said theelevator was ok ." -
6.1 "Rooms are ok."5.5 "55% thought the
kitchenette was ok ." -
4.3 "Value below average."3.1 "69% said the
breakfast was too expensive ." 0.9 "Theprice was too high for 91%." 3.8 "62% thought it wasoverpriced ." -
3.9 "Internet is poor."4.0 "60% said the
wifi quality was bad ." 3.8 "62% thought it wasoverpriced ."
Overall Rating
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9.0 "World class service."9.7 "97% found the
staff to be very friendly ." -
8.4 "Location is great."
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8.1 "Breakfast is good."
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6.3 "Average comfort."
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5.8 "Rooms are ok."
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4.6 "Value below average."
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3.7 "Internet is poor."
Overall Rating
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8.9 "Great service."9.7 "97% found the
staff to be very friendly ." -
8.6 "Location is great."
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7.6 "Good breakfast."
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7.3 "High comfort."9.7 "97% said the
beds were comfortable ." -
6.5 "Rooms are ok."6.2 "Only 62% said
rooms were clean enough ." -
5.5 "Food is average."
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4.1 "Value below average."
Overall Rating
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8.9 "Great service."9.5 "95% found the
staff to be very friendly ." 7.9 "79% said thereception staff was great ." 8.8 "88% thought theservice was very professional ." -
8.2 "Location is great."
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7.9 "Good breakfast."
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7.0 "High comfort."9.7 "97% said the
beds were comfortable ." -
6.7 "Average amenities."6.3 "63% thought the
building was acceptable ." -
5.7 "Rooms are ok."5.5 "Only 55% said
rooms were clean enough ." -
5.4 "Food is average."
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4.0 "Value below average."
Recent reviews
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- Negative
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5.7review from
It was a very pleasant stay, with good staff, and the late check out was greatly appreciated. Lack of Hand rails in shower, being disabled this would have made it a lot easier for me and I am sure that you get a lot of older people staying it would make it so much easier for them also.
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6.3review from
Having the suburb Silverwater close by and not having to go backwards/forwards tot he city. Nothing
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5.7review from
good location disappointed with the airconditioning basic function had to be moved due to poor circulation . Plus had staff member walk in to my room , not expecting me to be there. I grabbed a pillow to cover myself.I had a booked for a late checkout. He said nothing....saw him later and pionted this out to the check out girl .....he was the manager at the time. Felt it was invasive and careles on his behalf. An apology would have been nice.
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5.3review from
proximity to acer arena Air conditionning useless, very expensive room and drinks very noisy
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6.0review from
Proximity of the stadiums. Easy to walk to. The shower wasn't clean.
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6.7review from
I liked the location, the older gentleman staff were lovely, one of the girls not so much. The room was great for the one night. The new food area was lovely - but too expensive after our flights, accomm etc. The toiletries provided (luckily we brought our own from home), one of the girl staff members, the price of the hotel for what was offered and the price of movies is overpriced, $10 is more reasonable. Also thought there should have been snacks in the fridge as per other hotels.
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6.4review from
It's location to Acer Arena & Olympic stadium, walking distance, no worrys with cabs etc Was told at check in there was plenty of parking, went down & carpark full, some of carpark was dead end access, 15 cars had to reverse out of section, nobody down there to advise it was full, total mahem with cars reversing.
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5.6review from
Was easy to book, staff were polite. Breakfast was incredibly expensive.
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5.0review from
Proximity to facilities for work conference. Previously opened milk in the fridge that was going off and no other milk provided.
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5.6review from
24hour reception. Close to conference center. Able to open a window for fresh air. Bathroom needs better volume of exhaust fan. Toiletries would be nice. A power point needed where the kettle is situated.
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5.7review from
It was a very pleasant stay, with good staff, and the late check out was greatly appreciated. Lack of Hand rails in shower, being disabled this would have made it a lot easier for me and I am sure that you get a lot of older people staying it would make it so much easier for them also.
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6.3review from
Having the suburb Silverwater close by and not having to go backwards/forwards tot he city. Nothing
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5.7review from
good location disappointed with the airconditioning basic function had to be moved due to poor circulation . Plus had staff member walk in to my room , not expecting me to be there. I grabbed a pillow to cover myself.I had a booked for a late checkout. He said nothing....saw him later and pionted this out to the check out girl .....he was the manager at the time. Felt it was invasive and careles on his behalf. An apology would have been nice.
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5.3review from
proximity to acer arena Air conditionning useless, very expensive room and drinks very noisy
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6.0review from
Proximity of the stadiums. Easy to walk to. The shower wasn't clean.
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6.4review from
It's location to Acer Arena & Olympic stadium, walking distance, no worrys with cabs etc Was told at check in there was plenty of parking, went down & carpark full, some of carpark was dead end access, 15 cars had to reverse out of section, nobody down there to advise it was full, total mahem with cars reversing.
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5.6review from
Was easy to book, staff were polite. Breakfast was incredibly expensive.
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5.0review from
Proximity to facilities for work conference. Previously opened milk in the fridge that was going off and no other milk provided.
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5.6review from
24hour reception. Close to conference center. Able to open a window for fresh air. Bathroom needs better volume of exhaust fan. Toiletries would be nice. A power point needed where the kettle is situated.
