Pacific Star Resort & Spa

Some guests have mentioned concerns about the cleanliness of the rooms, particularly the carpets. However, the staff has been described as helpful and honest.

While some guests have expressed dissatisfaction with the dated facilities and limited amenities, others have appreciated the good location, friendly staff, and reasonable prices.

Some guests have reported that the air conditioning did not work properly during their stay.

Many guests have praised the staff for being very nice, helpful, and honest. However, there have been concerns about the functionality of the elevator.

Some guests have expressed disappointment with the hotel beach area, stating that it was not well-tended or maintained compared to other hotels along the bay.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the ocean or the beach comes highly recommended.

Take advantage of the hotel's proximity to Matapang Beach, Ypao Beach Park, and Tumon Sands Plaza, all within walking distance. Guests found these attractions convenient and enjoyable.

While the hotel offers free parking, some guests found the nearby attractions within walking distance. Consider whether you need a rental car based on your planned activities.

Several guests mentioned issues with cleanliness, particularly regarding the room carpet. It's advisable to communicate any concerns to the staff promptly.

Some guests reported that certain amenities such as the pool, spa, and fitness center were closed or not available. It's recommended to verify the availability of specific amenities before booking if these are important to your stay.

Many guests praised the staff for being friendly and helpful. Don't hesitate to engage with them for recommendations or assistance during your stay.

Some guests mentioned that the rooms were old-fashioned and in need of renovation. Consider inquiring about the availability of updated or renovated rooms when making a reservation.

A few guests reported issues with noise, particularly related to the elevators. If you are sensitive to noise, it may be helpful to request a room away from potential sources of disturbance.

Some guests had negative experiences with booking through certain platforms. It may be beneficial to explore alternative booking options or contact the hotel directly for reservations.

A guest reported issues with the air conditioning not being cold. It's advisable to ensure that the room's air conditioning is functioning properly upon check-in.