Pros (+) Lobby is nice and location is at convenient place.
Cons (-) Smelled the mildew in the room., ants and bugs in the room.
4 stars
Pacific Star Resort & Spa
Provider
Provider for Pacific Star Resort & Spa
Provider for Pacific Star Resort & Spa
Provider for Pacific Star Resort & Spa
Photos of Pacific Star Resort & Spa
Overview
amenities - Pamper yourself with a visit to the spa, which offers massages. If you're looking for recreational opportunities, you'll find an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless Internet access, wedding services, and a banquet hall. dining - Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Cooked-to-order breakfasts are available daily from 6:30 AM to 9:30 AM for a fee. business_amenities - Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Tamuning? This hotel has 5516 square feet (512 square meters) of space consisting of conference space and 9 meeting rooms. rooms - Make yourself at home in one of the 367 guestrooms featuring refrigerators. Rooms have private balconies. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and slippers. attractions - Distances are displayed to the nearest 0.1 mile and kilometer. Tagada Guam Amusement Park - 0.5 km / 0.3 mi Ypao Beach Park - 0.7 km / 0.4 mi Matapang Beach Park - 0.9 km / 0.5 mi Tumon Sands Plaza - 1.3 km / 0.8 mi Spa Ayualam - 1.4 km / 0.9 mi Tumon Beach - 1.5 km / 0.9 mi T Galleria by DFS - 1.7 km / 1.1 mi The Plaza - 1.9 km / 1.2 mi Tarza Magical Adventure Zone and Water Park - 2.1 km / 1.3 mi Magic Rocks Theatre - 2.2 km / 1.4 mi Beng Teng Spa - Guam - 2.8 km / 1.7 mi Fai Fai Beach - 2.9 km / 1.8 mi Mandara Spa at Hotel Nikko Guam - 2.9 km / 1.8 mi Lina'La Beach and Culture Park - 2.9 km / 1.8 mi Gun Beach - 2.9 km / 1.8 mi The preferred airport for Pacific Star Resort and Spa is Barrigada - A.B. Won Pat International Airport (GUM) - 4.3 km / 2.6 mi location - With a stay at Pacific Star Resort and Spa in Tamuning (Tumon), you'll be within a 10-minute walk of Tagada Guam Amusement Park and Ypao Beach Park. This 4-star hotel is 1.8 mi (2.9 km) from Tumon Beach and 2.1 mi (3.4 km) from Guam Premier Outlets. headline - In Tamuning (Tumon)
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Amenities at Pacific Star Resort & Spa
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Free parking
- Cable or satellite TV
- Meeting/Banquet facilities
- Internet
- Spa
Services and conveniences
- ATM on-site
- Room service
- Meeting/Banquet facilities
- 24hr front desk
Basics
- Free Wi-Fi
- Internet
- Air-conditioned
Pool and spa
- Pool
- Spa
Kitchen
- Refrigerator
- Kitchen
Accessibility and suitability
- Increased accessibility
- Elevator
Laundry
- Laundry facilities
- Laundry service
Dining
- Restaurant
- Bar/Lounge
Parking and transportation
- Free parking
Media and entertainment
- Cable or satellite TV
Bathroom
- Hairdryer
General
- Storage available
Health and safety
- Safe
Fitness
- Fitness center
Reviews of Pacific Star Resort & Spa
6.8
Okay
698 verified ratings
Wonderful
118
Very good
100
Good
158
Okay
95
Fair
113
Mediocre
47
Poor
67
Summary of reviews
Pros (+)
Cons (-)
Reviews(3)
Q&A(5)
Tips(10)
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Pros (+) None of it
Cons (-) Upon entering the hotel you notice the air feels just like outside; hot. When we got up to our room, it smelt like your grandmas moldy basement. The bathroom was outdated, rusty, and just felt dirty. The tube TV (yes, still has tube TV's in our room) had buttons pushed into it. After coming back one night we noticed we had an ant infestation which caused us to have to move rooms. The room we were ...
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Cons (-) small bath tub, no razor for shaving.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
How is the cleanliness of the hotel rooms?
Some guests have mentioned concerns about the cleanliness of the rooms, particularly the carpets. However, the staff has been described as helpful and honest.
What are the pros and cons of the hotel's amenities?
While some guests have expressed dissatisfaction with the dated facilities and limited amenities, others have appreciated the good location, friendly staff, and reasonable prices.
Are there any issues with the air conditioning in the rooms?
Some guests have reported that the air conditioning did not work properly during their stay.
What are guests saying about the hotel staff?
Many guests have praised the staff for being very nice, helpful, and honest. However, there have been concerns about the functionality of the elevator.
Is the hotel's beach area well-maintained?
Some guests have expressed disappointment with the hotel beach area, stating that it was not well-tended or maintained compared to other hotels along the bay.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the ocean or the beach comes highly recommended.
Check Nearby Attractions
Take advantage of the hotel's proximity to Matapang Beach, Ypao Beach Park, and Tumon Sands Plaza, all within walking distance. Guests found these attractions convenient and enjoyable.
Consider Transportation Options
While the hotel offers free parking, some guests found the nearby attractions within walking distance. Consider whether you need a rental car based on your planned activities.
Be Mindful of Cleanliness
Several guests mentioned issues with cleanliness, particularly regarding the room carpet. It's advisable to communicate any concerns to the staff promptly.
Verify Amenities Availability
Some guests reported that certain amenities such as the pool, spa, and fitness center were closed or not available. It's recommended to verify the availability of specific amenities before booking if these are important to your stay.
Engage with the Friendly Staff
Many guests praised the staff for being friendly and helpful. Don't hesitate to engage with them for recommendations or assistance during your stay.
Check for Room Renovations
Some guests mentioned that the rooms were old-fashioned and in need of renovation. Consider inquiring about the availability of updated or renovated rooms when making a reservation.
Be Aware of Potential Noise
A few guests reported issues with noise, particularly related to the elevators. If you are sensitive to noise, it may be helpful to request a room away from potential sources of disturbance.
Consider Alternative Booking Platforms
Some guests had negative experiences with booking through certain platforms. It may be beneficial to explore alternative booking options or contact the hotel directly for reservations.
Verify Air Conditioning Functionality
A guest reported issues with the air conditioning not being cold. It's advisable to ensure that the room's air conditioning is functioning properly upon check-in.
Location
627B Pale San Vitores Road, Tamuning 96913
What's nearby
- Encore370 yd
- Ypao Beach Park0.5 mi
- Acanta Mall0.5 mi
- Slingshot1 mi
- Dusit Thani Guam Resort and Convention Center1 mi
- UnderWater World1 mi
- Sand Castle Show1.1 mi
- JP Super Store1.1 mi
- Archbishop Felixberto Flores Memorial Circle1.1 mi
- Padre San Vitores Memorial1.2 mi
- Biba Magic Theater1.2 mi
- Tagada Amusement Park1.2 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Pacific Star Resort & Spa
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at Pacific Star Resort & Spa
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Closest
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See most recommended stays in TamuningGood to know
Value for money | 7.2 |
|---|---|
Distance to city center | 1.4 mi |
Nearest Airport | Tamuning Guam Intl |
Distance to airport | 1.4 mi |