General
Services and conveniences
Basics
Bathroom
Dining
Accessibility and suitability
Pool and spa
Bedroom
Media and entertainment
Laundry
Things to do
Family friendly
Parking and transportation
Workspace
Health and safety
Fitness
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's dining options?
The hotel offers a restaurant and bar/lounge, as well as a microwave, refrigerator, and coffee machine in the rooms for added convenience. Guests have mentioned the good restaurants downstairs and the close proximity to other dining options.
How is the cleanliness of the hotel and its rooms?
While some guests have mentioned issues with cleanliness, such as mold and bugs, others have found the rooms to be clean and comfortable. The hotel is currently undergoing renovation to address these concerns.
What are the best times to visit the hotel?
The low season is in November, and the high season is in February. It's important to note that Guam was recovering from a typhoon during some guests' stays, which may have impacted their experience.
What are the parking options at the hotel?
The hotel offers free parking, and guests have found the parking to be good. Some guests have also recommended using the side/service entrance for ease of luggage transport.
How is the customer service at the hotel?
Guests have mentioned the staff being friendly, helpful, and accommodating. However, there have been concerns raised about slow and unprofessional customer service, which the hotel may be addressing during its renovation.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests recommended choosing a room with a sea view for a more enjoyable stay.
Consider Low Season Visits
November is mentioned as the low season, which could offer better rates and fewer crowds.
Check Nearby Attractions
The hotel's proximity to Ypao Beach Park, Matapang Beach, and various shopping and dining options is highlighted by guests.
Be Mindful of Renovation
Some guests mentioned ongoing renovations, so it may be worth checking the status if this could impact your stay.
Request Room Maintenance
Several guests reported issues with room cleanliness and maintenance, so it might be helpful to request a well-maintained room upon check-in.
Inquire About Airport Shuttle
Some guests noted that the airport shuttle was not in service during their stay, so it's advisable to confirm this service before arrival.
Consider Room Location
Guests suggested using the side/service entrance for ease of luggage transport, as it is connected to the lobby level.
Be Aware of Pool Conditions
Some guests mentioned issues with pool cleanliness, so it's advisable to check the pool conditions before planning a swim.
Check Wi-Fi Connectivity
Several guests reported issues with Wi-Fi connectivity in the rooms, so it may be worth confirming this aspect if reliable internet access is important to you.
Be Prepared for Noise
Some guests mentioned noisy air conditioning and rooms, so it might be helpful to pack earplugs if you're sensitive to noise.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | September |
|---|---|
High season | June |
Average price (weeknight) | $97 |
Average price (weekend night) | $87 |
Value for money | 6.9 |
|---|---|
Distance to city center | 1.4 mi |
Nearest Airport | Tamuning Guam Intl |
Distance to airport | 1.4 mi |