Borgo Medievale

The hotel is perfectly located in the heart of the historic district, offering spectacular views of Mt Etna and the coast. It's also situated in a quiet area, away from the busy Taormina, providing a peaceful and quaint setting for guests.

The breakfast offers a variety of fresh and delicious options, including fresh coffee, sweet bakery items, and a nice selection of croissants. However, some guests have mentioned that the breakfast could be improved with more choices such as muesli, bread, and additional fruit.

Guests have consistently praised the hotel for its clean and comfortable rooms, with nice furniture and spacious layouts. Additionally, the hotel offers a spa and wellness center, providing a perfect retreat for guests, especially during rainy days.

The hotel provides a private spa, offering a perfect retreat for guests, especially during rainy days. Additionally, the hotel's concierge service and ticket service ensure that guests have access to convenient assistance and recommendations for local activities and attractions.

The hotel's staff is known for being very friendly, helpful, and attentive to every detail, ensuring that guests feel great during their stay. Additionally, the hotel's host has been praised for providing clear instructions and helpful recommendations for guests, making their experience more enjoyable.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

The hotel is conveniently located near several attractions such as Saracen Castle, Palazzo dei Duchi di Santo Stefano, and Baroque Fountain, making it a great base for exploring the area.

Some guests reported discrepancies between the room they booked and the one they received. It's advisable to double-check the room details and confirm the view and amenities before arrival.

Guests noted that noise from neighboring rooms could be an issue. Consider requesting a quieter room if noise sensitivity is a concern.

While some guests enjoyed the private spa, others were unaware of its availability. It's recommended to inquire about spa access and any associated fees upon check-in.

Guests appreciated the video instructions provided by the hotel for reaching the property and parking. It's advisable to follow these instructions for a smooth arrival.

Some guests experienced challenges with communication and room allocation. It's recommended to maintain clear communication with the staff regarding room preferences and any issues encountered during the stay.

While some guests found the breakfast enjoyable, others were disappointed. Consider exploring nearby dining options in addition to the hotel's offerings.

The hotel offers accessible features such as ground floor units and wheelchair accessibility. Guests with specific accessibility needs may benefit from confirming these features in advance.

The hotel allows pets, making it a suitable choice for travelers with furry companions. Guests traveling with pets should inquire about the pet policy and any associated charges.