Guest reviews
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Overall Rating
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9.0 "Terrific location."10.0 "
City centre within easy reach , said 100%." 10.0 "100%liked the proximity to sightseeing ." 10.0 "100%liked the proximity to shopping ." 9.2 "92%enjoyed the restaurants & bars nearby ." -
8.8 "Great service."7.9 "79% said the
reception staff was great ." 10.0 "100% thought theservice was very professional ." 9.2 "Management was excellent , said 92%." 9.1 "91% werehappy with the shuttle service ." -
8.3 "Breakfast is good."
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7.1 "Nice rooms."9.9 "99% thought the
view was good ." -
6.3 "Internet is average."5.0 "50% thought the
wifi quality was ok ." -
5.7 "Average comfort."5.6 "Only 56% said
rooms were big enough ." 6.0 "For only 60%, thenoise level was all right ." 5.8 "Beds were acceptable for 58%." 5.8 "Only 58% thought theair conditioning was adequate ." 6.3 "63% thought thebathroom was big enough ." -
5.7 "Average cleanliness."5.1 "Only 51% said
rooms were clean enough ." -
4.8 "Vibe wasn't good."1.4 "86%
criticized the unstylish hotel ."
Overall Rating
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9.3 "Terrific location."10.0 "
City centre within easy reach , said 100%." 10.0 "100%liked the proximity to shopping ." 10.0 "100%liked the proximity to sightseeing ." -
8.9 "Great service."9.4 "94% found the
staff to be very friendly ." 7.9 "79% said thereception staff was great ." 10.0 "100% thought theservice was very professional ." 9.1 "Management was excellent , said 91%." -
8.6 "Breakfast is good."
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6.8 "Rooms are ok."5.4 "Only 54% said
rooms were big enough ." 5.5 "Beds were acceptable for 55%." 6.3 "Only 63% found thebalcony ok ." 6.2 "Only 62% thought theair conditioning was adequate ." -
6.8 "Internet is average."
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5.5 "Average comfort."5.4 "Only 54% said
rooms were big enough ." 5.5 "Beds were acceptable for 55%." 5.8 "For only 58%, thenoise level was all right ." 6.2 "Only 62% thought theair conditioning was adequate ." -
5.3 "Average cleanliness."6.6 "66% thought the
cleanliness of the hotel was average ." -
4.5 "Vibe wasn't good."1.3 "87%
criticized the unstylish hotel ."
Overall Rating
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8.8 "Great service."9.5 "95% found the
staff to be very friendly ." -
8.8 "Location is great."10.0 "100%
liked the proximity to sightseeing ." -
8.4 "Breakfast is good."
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7.2 "Nice rooms."9.9 "99% thought the
view was good ." -
4.5 "Vibe wasn't good."
Overall Rating
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9.0 "World class service."
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8.5 "Location is great."
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8.5 "Breakfast is good."
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7.4 "Nice rooms."9.9 "99% thought the
view was good ." -
5.1 "Vibe was decent."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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8.0review from
The hotel has a pleasant home-like feeling and an excellent location. At breakfast time one can enjoy the view of Mt.Etna from the rooftop terrace. Around the corner are the Public Gardens (Giardino Pubblico), very convenient for a walk in the well tended park, and again with view of Mt.Etna and the sea. At the same time only a few minutes walk away from the main corso. English speakers are well served at the front desk. We were very happy with our choice of accommodation!
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7.7review from
The room was good, a little old but quaint. It was clean and quite large. The hotel is also old but typical of Taormina. The staff were very polite and helpful. It was quiet and the view from my room beautiful. Breakfast was also very good and the view from the restaurant is of Naxos and Etna. I think it just needs some TLC
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8.0review from
the staff attitude -
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6.7review from
It was very centrally located within Taormina enabling easy access to various bars and restaurants. It also offered superb panoramic views of the sea and mt Etna. Staff were very firndly and helpful. Out dated decor of rooms and reception/ lounge area of hotel
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6.7review from
We stayed in junior suit with a perfect view of Etna and sea; the terrace was perfect..
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5.3review from
The staff were polite and the breakfast was pretty decent. The views from the hotel of Etna and the sea were stunning. This should not be a four star hotel. We paid extra for a 'suite' but arrived to find a small room with a large balcony with a glass ceiling (sun bathing in a green house) - very basic (no mini bar, sky sport TV etc..) The website states beach & pool facilities are at the "Paradise Beach Club in Letojanni at about 10 minutes distance from the hotel". This is a lie. The beach is about 25 minutes by car alone!! If you dont drive then you can get the free hotel minibus. We did this three times and each time it arrived about 20/30 minutes late to collect us. From leaving our room to getting to the hotel pool took about 1 hour!! Avoid this hotel.
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8.0review from
We had a great view from our room that was wonderful to see each morning.
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5.6review from
very old bed. small bathroom
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4.4review from
Location! I'd say is not a 4 stars hotel as advertised!
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2.0review from
not a thing everything,the rooms were dirty dust everywhere, windows were filthy,dont think they had ever been used, excuse for an air conditioning unit that was full of bug and germ bearing dust, bathroom was awful the whole place had a seady air about it and I would not put my dog in it if it were a kennal
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8.0review from
The hotel has a pleasant home-like feeling and an excellent location. At breakfast time one can enjoy the view of Mt.Etna from the rooftop terrace. Around the corner are the Public Gardens (Giardino Pubblico), very convenient for a walk in the well tended park, and again with view of Mt.Etna and the sea. At the same time only a few minutes walk away from the main corso. English speakers are well served at the front desk. We were very happy with our choice of accommodation!
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8.0review from
the staff attitude -
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8.0review from
We had a great view from our room that was wonderful to see each morning.
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7.7review from
The room was good, a little old but quaint. It was clean and quite large. The hotel is also old but typical of Taormina. The staff were very polite and helpful. It was quiet and the view from my room beautiful. Breakfast was also very good and the view from the restaurant is of Naxos and Etna. I think it just needs some TLC
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6.7review from
It was very centrally located within Taormina enabling easy access to various bars and restaurants. It also offered superb panoramic views of the sea and mt Etna. Staff were very firndly and helpful. Out dated decor of rooms and reception/ lounge area of hotel
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6.7review from
We stayed in junior suit with a perfect view of Etna and sea; the terrace was perfect..
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5.3review from
The staff were polite and the breakfast was pretty decent. The views from the hotel of Etna and the sea were stunning. This should not be a four star hotel. We paid extra for a 'suite' but arrived to find a small room with a large balcony with a glass ceiling (sun bathing in a green house) - very basic (no mini bar, sky sport TV etc..) The website states beach & pool facilities are at the "Paradise Beach Club in Letojanni at about 10 minutes distance from the hotel". This is a lie. The beach is about 25 minutes by car alone!! If you dont drive then you can get the free hotel minibus. We did this three times and each time it arrived about 20/30 minutes late to collect us. From leaving our room to getting to the hotel pool took about 1 hour!! Avoid this hotel.
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5.6review from
very old bed. small bathroom
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4.4review from
Location! I'd say is not a 4 stars hotel as advertised!
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2.0review from
not a thing everything,the rooms were dirty dust everywhere, windows were filthy,dont think they had ever been used, excuse for an air conditioning unit that was full of bug and germ bearing dust, bathroom was awful the whole place had a seady air about it and I would not put my dog in it if it were a kennal
