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Staying in comfort in a magnificent historical building Repetitive background music in the grounds
Everything! It was sheer bliss. The location was wonderful and the staff could not have been more helpful. The service was absolutely first class.
perfect view, nice environment
The beautiful building and location. The car access barrier entry system remote from the main building.We rang the recepetion buzzer four times over a five minute period and never had any reply.We only got through the barrier because finally another car was exiting! It was stressful having to'jump' the barrier and not suitable for a 4 star hotel.The reception member of staff did not apologise and simply said he was 'on the phone' and couldnt answer the buzzer.This seems quite unacceptable as an entry system.It beggared belief that he couldnt see/respond to the buzzer while on the phone at the same time.He did not apologise or give any indication that he was concerned for our inconvenience and remained unsmiling throughout.A poor welcome to a lovely place,what a let down.
great breakfast rooms are small - general comfort is poor
The place and park Restaurant was closed,but food in pizzeria was very bad.
Beautiful location Room that showed on the website did not match the one we were given and the bathroom was extremely filthy. The hotel staff did not believe this until we printed out the picture from the website. After that they changed our room. Website did not state that the pool cost 18 euros per person per use and that parking was free as long as you were willing to walk up the mountain. This hotel is for people with too much money and not enough sense. If you want to see the castle stay down at the town for cheaper and walk up.
The pizza resraurant The wine cellars were always closed. On mondays the main restaurant is closed. The rooms are definately not for cat-swingers. The furniture was more S/H Ikea than antique.
The castle and staff were wonderful. The spa was very nice as well. My husband and I never left the hotel because there were so many things to do at the castle.
Old fashioned interior design
The quality of food at the restaurant was exceptional but a bit overpriced. Room furniture could be improved.
Nice location, good staff, clean, large rooms - unbelivable small charge for such a nice hotel. a bit poor breakfast
Good Value for money, located 20km from belluno. You can find exellent wine in the area, especially prosecco.
An excellent hotel - very kind and helpful staff, nice and clean rooms (ours was with a view of a beautiful garden), cable Internet in the room and wi-fi in the public areas. Excellent breakfast - as you are in a 4stars hotel.
Staff were very helpful, letting me bring my bicycle inside the hotel and were all smartly dressed, the males all wearing ties. I'm old-fashioned in that respect. Also enjoyed getting two lots of sanwiches and crisps when drinking at the bar!!
Helpful staff, clean rooms. Internet connection (wired). A bit difficult parking. No European power adapters.
A very pleasant stay in this beautiful hotel. The church bells at 6 a.m!
Everything. All above the normal. Perhaps, a few suggestions can be made but these are, seen the high score, irrelevant and just minor. detail.
The friendly and helpful staff. Extensive and thoughtful room amenities which also included a kettle and tea/coffee etc so unsual in Italian hotels.
We woke each morning to an endless view of vineyards and incredibly beautiful Italian countryside. The Vineyard/BB owner and staff were always present and ready to help with our every need. The Owner even made sure we had breakfast before leaving for our flight at 6 AM. They also produce the best Prosecco Italy has to offer! Nothing to dislike. It is in the country. Don't be shy, rent a car, ride the bus. Have the full Italian Vineyard experience.
Quiet, friendly, nice environment Nope
Very friendly and helpful staff, large room, underground parking included, excellent Enoteca next door (good food and the extensive winelist is very reasonably priced) Housekeeping was just a bit loud in their enthousiastically performed morning duties. Just something I notice in a lot of hotels.
How hospitable everyone was and how easy it was to get around. The location was perfect and the staff were great.
The architectural structure of the hotel, the views of the river was excellent. underground car park is a plus. Pieve di Soligo is a nice town. Old furniture
Everything very nice. Thank you.
Location - Friendliness of staff - Complete and good breakfast. It would be nice to have a kettle to make tea coffee in the room/suite.
The poolside restaurant was excellent, especially the atmosphere, food and staff. Check-in staff was not particularly eager to share details about the hotel, its wellness center services and local knowledge, surprising considering we were nearly the only overnight guests, measured by a look at the parking lot.
It's wonderfull plase nothig
Small tv set.
Good rooms, friendly staff
Maverlous location with astonishing view. Very nice and service-minded personell. Situated close to all Prosecco wineyards. Dining at the hotel is quite expensive.
The place is reali nice, the rione Are cozy and the restaurant is top class None
Room was clean. Building was superb. We did not know, but the might we were staying - the bar and restaurant were Closed! That was the main reason for going there, a good bar and restaurnat on site. there were no.drinks available, not even tea and coffee in the room. We had to drive out for dinner and had a key to get back in. We couldn't complain as we don't speak Italian. If we had known, we would have stayed in. the equivalent to a travel lodge.
wonderful house with a fantastic view and the best ever food. nothing
Lovely small pool, attractive bedrooms. The gourmet dinner was not cheap, but excellent. We used it as the final one-night stopover en route to Treviso airport, but not sure if I'd want to eat such rich meals on successive nights. Everyone seemed very geared to the restaurant side of the business which is excellent, but a little unsure how to provide service for overnight guests. Breakfast was good but very slow, we would have been worried if we had needed to get an early start off to the airport.They were very helpful with lots of suggested instructions for the airport but our advice would be to obtain them yourself before you go !