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Very clean rooms and friendly helpfull staff. Only downside they didnm't have a fridge in the room for drinks.
The view of the canal was great! Shower faucet was reversed: cold on left, hot on right. Fitted sheets did NOT fit
The restroom was clean. First, the hotel was impossible to find since the name Keys Lodge and Boat Docks doesn´t exist. No one knew the hotel by this name. Instead, you will find the name Keys Motel. When we arrive thereno one was there. It looked like an abandoned motel. The photos that are in bookings site are deceiving. You won´t find those rooms at all. In our room the sheet and the cover had holes. They don´t have internet.
Nice quite location
f antastic photos at website and fantastic name for a motel that offers outdated rooms.
nice view in the backyard. it´s not a resort - it´s more as a motel - a very expensiv motel!!!!
The patio table and chairs outside our room and meeting other people staying there because they were using the patio too. Wonderful view of the water canal, boats, and homes located in the area. We had a large room with 2 queen beds, refrigerator, microwave, dining table and chairs. Very tropical theme to the décor and good ceiling fan and air conditioner. Different customer service reps at the counter, all were super helpful and kind! Nothing
The room was great and the location was in the middle of all the things I wanted to do. Snorkeling at John Pennekamp was right down the road, grocery store and movies within a mile, drinks at RumRunners-Islamorada at the end of the day. The condition of the outside of the buidling was a little rough. Pulling in I was undecided about staying, but once seeing the room it was a no-brainer. We stayed.
We stayed overnight and left asap the next morning...they refunded us 10$ of cost (15%) because the room/building was not the one pictured in the ad...it was down the road . They own another old 2 story hotel building and told us we had to request the one (Keys Resort) pictured in the ad, It was a different building than pictured in the ad; no internet as advertised, (unless you went to the lobby in the Keys Hotel building.. 2 buildings to the south) broken door handle in bathroom, rough place...but fairly clean. Broken fixtures in bathroom...a run down place!
Updated room Closeness to beach Cleanliness of room Helpful staff Affordable Parking
Welcoming bar-restaurant locally basic but sufficient comfort
Feels like home.
location was good no towel holders, all broken pieces, floor along bed was dirty, blinds, windows were damaged. wont be going back
Very lay back place, very relaxing and peaceful, all people working there are very nice. Double beds too small (full size) Strong smell of bleach Would appreciate not having music all the time
Good location, close to John Pennenkamp State Park. Great restaurant with excellent staff. Nice clean little pool. The beach is allright, but it is very small and you need to watch your step. On the other hand, if you´re not going into the water I guess it´s just fine.
We always enjoy meeting the people that come to Gilberts. The Tiki Bar has excellent food and service.
nice clean great bar great price nothing you get what you pay for
Tiki house and the show Yes big ants in my room
Everything but room Room..over priced..dirty
Room included breakfast-that's not common at hotels in the Keys! Room was basic but clean and comfortable. Had shared deck just off the water, pretty to see in the morning.
The price was right for an ocean front view. The tiki bar was charming and the food, drink and bar staff were great. Beds were comfy and the room was updated and looked very clean. Minimal continitental breakfast included. The staff at check in and breakfast were abrupt and borderline rude. Not the warm and friendly vibe you'd hope for when on a tropical vacation. No coffee in the room and breakfast can't be brought back to your room. Not easy waking up and get caffinated with a grump over your shoulder. The rooms were super humid, the air didn't help. Quite the party hotel, so I wouldn't recommend for families. Staff is gone at 10, so there's no way to call when people are rowdy all night. And there's no phone in the room anyhow. No sunrise view, although sunset would be gorgeous I'm sure. We were just passing through, so it wasn't a huge deal, but would have been upset if we had booked for a while. Pool was under construction, would've been nice to know and probably wouldn't have stayed there, had we known. Overall, it was great for a quick night passing through.
Absolutely Nothing Everything from front counter attendant attitude, up charge on room because we had an infant were told even though there were 2 beds in our room and we would only use 1 but there was the maximum occupancy of 2 dirty smelled horrid