Hotel Hacienda Santana

Guests have highlighted the hotel's cleanliness, friendly staff, comfortable beds, and beautiful colonial architecture. The hotel also offers a variety of amenities such as a fitness center, indoor and outdoor pools, and a game room.

Yes, the hotel offers free parking, secured parking, and designated parking on the first level, which is ideal for elderly guests or those with accessibility needs.

While some guests have expressed disappointment with the restaurant, others have praised the delicious breakfast with a wide variety of dishes and outstanding juices. Guests have also mentioned the option for food delivery to their accommodation.

Guests have consistently praised the hotel for being exceptionally clean and well-maintained, with spacious and comfortable rooms. However, some guests have mentioned issues with worn linens in specific rooms.

The hotel experiences low season in March and high season in October. Guests can expect a peaceful and festive atmosphere during the holidays, but may want to consider the potential for heavy traffic during high season.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

Some guests found the single rooms upstairs inconvenient, especially for disabled persons. If accessibility is a concern, it's advisable to request a room on the ground floor.

The hotel's restaurant may not always be open, and there are limited dining options nearby. Guests should plan dining arrangements accordingly, especially if arriving late.

Some guests were disappointed by the absence of hair dryers and irons in the rooms. It's advisable to confirm the availability of these amenities before arrival.

The pools and jacuzzi close at 8 pm, which may be early for some guests. If you enjoy evening swims, consider this timing when planning your activities.

The hotel is located off the main road, and some guests found the dirt parking lot to be a downside. If you prefer paved parking, it's best to inquire about this in advance.

Some guests reported uneven flooring that led to accidents. It's advisable to be mindful of this and watch out for any uneven surfaces, especially in high-traffic areas.

If you have elderly persons or individuals with mobility challenges, requesting parking on the first level can be ideal for ease of access.

Some guests noted the absence of basic amenities like a coffeemaker, glasses, or refrigerator in their rooms. It's recommended to confirm the availability of these items if they are essential for your stay.

A few guests mentioned that some rooms lacked toiletries such as shampoo and soaps, despite the room rates. Bringing your own toiletries may be a good idea to ensure you have everything you need.