Excelaris Grand Resort Conventions & Spa

The service at the hotel is excellent, with all staff being very friendly and attentive, as mentioned in multiple reviews.

The hotel is known for its cleanliness, with guests repeatedly mentioning it as a positive aspect of their stay.

Some guests have mentioned that the air conditioning may not cool the rooms enough, so it's advisable to consider this when visiting.

The hotel offers a restaurant, bar/lounge, and the option for food to be delivered to guest accommodation, providing a variety of dining choices.

The low season is in June, while the high season is in November, so visitors can plan their stay accordingly based on their preferences.

Some guests found the rooms to be too bright for sleeping and recommended that blackout curtains be installed to improve the sleeping environment.

A few guests mentioned issues with the Wi-Fi connection, so it's advisable to inquire about the Wi-Fi quality upon check-in if this is important to you.

As the upper floors are accessible by stairs, consider requesting a room on a higher floor to enjoy better views and potentially a quieter environment.

Some guests noted that clothing irons were not provided as a courtesy, so if you require this amenity, it's best to check with the hotel in advance.

Take advantage of the hotel's spa and wellness center, which includes a hot tub, sauna, and outdoor pool, as mentioned positively by several guests.

If you prefer a quieter atmosphere, consider visiting in June, which is the hotel's low season, as mentioned by the hotel's seasonality information.

The San Pedro Church is located approximately 5.7 miles from the hotel, offering a nearby attraction for guests interested in exploring the area's cultural and historical sites.

Guests appreciated the option to have food delivered to their accommodation, so this may be a convenient choice for those seeking a more private dining experience.

The hotel offers 24-hour front desk service, providing guests with around-the-clock assistance and convenience for any inquiries or needs during their stay.

The hotel offers contactless check-in/check-out, providing a convenient and safe process for guests, as highlighted in the amenities.