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Staff, location and room.
Great location! So close to everything..Our view was fantastic! and Paul was very friendly and helpful. It was great to have a pool right there that we could relax beside. Had the most amazing time and would not hesitate to stay there again.
Perfect combination of adventure and relaxation... very impressed and pleased.
The view was amazing (in our room, at the pool, everywhere!) we spent 2 full days at the pool, it was so relaxing and the pool bar girl made the best mojitos! It was quiet at our hotel, meanwhile if you wanted anything, it is a few minute walk to Fira town where you can get food, ice cream,coffee, etc. we wished there was wifi in the rooms
We enjoyed the location , and the pool great views also . unfortunatley the air conditioning did not work well at all and the bathrooms were very out of date , the linen was old and needed an update , the breakfast was very very basic
great service, friendly people, felt at home
Friendliness of the hotel staff, and cleaness. Nice breakfast
The owner who was very helpful and pleasant. The location was peaceful but convenient and close to the caldera. The room was spotless and well appointed.
5 minutes far from centre of Fira,nice decoration!staff was very friendly and helpfull!
everything is perfect it is a little far from the bus station, but it is not far from the fira city center
lovely place to stay Not easy to find the villas in the frist time
the room is so so so beautiful and the host is quite kind person. the hotel is located in a very quiet place but just 15 minutes walk to Fira city center. it will be so wonderful to live in this hotel.
The staff and owners were very helpful and did all they could to ensure our stay was pl;easant
The Villas were family run and for the money we paid I thought it was excellent value. I little way out of main town but within walking distance of about 10 minutes. If you have a moped or quad bike its with 3 minutes Not the hotel only real bug bear was the building site that was going on next door. No mention of this on your site or from the villa owner. Still it was good value for money as the owners made us most welcome.
Nice view. Good location. Nice and helpful staff.
The hotel staff were very friendly. They were very accomodating. Amazing view.. best location and view you can get in Fira, Santorini. no
The view is perfect The swimming pool is closed, can not be used, and internet is not accessable in the room. the room is small
Good price.The hotel's decoration is impresive. The room is big and clean. There is usually nobody at the reception . The breadfast is just so so.The Fira town is too nosiy and air-polluted by the motors and cars.
My husband and I were on a 3 week vacation to Greece and this hotel had to be the worst by far. The owner was not only unwilling to help Americans but made no attempt to help book any activities unless you purchased through her. She could have at least had the decency to understand that when people are traveling on 20 hr flights to come on vacations she should be somewhat hospitable. The staff and the location was far away from major attractions.
price rude staff
Location was good, free transfer to the ferry was excellent. Lovely, clean room. The lady cleaning the rooms was the only member of staff available for information, and she's not a people person! Excursions advertised only run on certain days but they can't tell you which days! Pool was filthy.
High roof, high ceiling and good breakfast
The price, at least, was as low as the quality of what we found we were paying for. Upon arriving at the hotel address, we found it closed, with a note at the door asking us to call some telephone number for instructions. After some trouble finding a telephone boot to make the call, we were told to go to another address, pretty further from the original one, and ever harder to find. There, we found out that the swimming pool advertised ate the hotel profile was empty, after all it all "off-season". The same goes for the "free airport pick-up", advertised as well in the hotel page, but which you find out later is only available on season peak. At leaving the hotel, the owner offers to drop us at the airport for a 20 euro fee, even though a taxo driver himself charges 15 euros for the same ride.
Me and my friend booked a double room, but they gave us a triple! New building, clean rooms, swimming pool, 2-minute-walk from the center of Fira, definitely cheap. Free bus service from/to the port.
Friendly and helpful staff. Very clean room and nice swimming pool
The location was quite close to downtown Fira. We had trouble checking in because there was never anybody at the desk. We had to walk all the way back into town and find a pay-phone to call them. The towels were also not clean.
location and price breakfast was very poor, only cerial, bread and jam on offer
The location was excellent. The staff very helpful and friendly.
Closeness and access to town centre. Pool was not heated enough - too cold
it was very nice no
The staff was gently,especially the reception
Clean, nice view, nice people, nice facilities ... my family loves Santorini Palace!
Very good location, near downtown and restaurants. The air conditioner made a lot of noise during our stay. The secondary entrance could have more light during the night.
The island is extremely beautiful and the hotel looks well in the public areas, but the rooms are spatios but quite basic in terms of interior and bathroom; so I think it was overpriced. There were little ants in my room which was not very nice.
Walking along the side streets, easy access to hotel, very private place for couples to be alone and explore. At breakfast time the hot break fast food was not very hot, being left out and not in baymarie. A toastr for bread would have been good
Great position, very good swimming pool/terrace and interesting layout for the rooms. Superb views from our balcony The rooms are not well sound-proofed. Ours had a communicating door to the next room (which was locked) but we could hear everything going on in the room.
The location of the hotel is terrific. The staff delightful. The swimming pool is great....(the aera around the pool needs new material) The room are small and poorely furnished. The beds are hard.The gym closes too early.
The staff at Ira were kind and helpful in every way. They provided transfers, restaurant recommendations, general advice and a cheerful presence at all times.
Fantastic location on edge of the caldera, friendly hosts, easy walk into Fira.
The beautiful view over the caldera was absolutely incredible. The staff were all very helpful and just generally wonderful!
the room is so nice with pool in front and view. The qwner also very kind and take care us so special.
The view from my hotel room was fantastic. All the accommodations and amenities were fabulous and the staff was excellent. It was absolutely the highlight of my trip to Greece.
Hard to beat for the price point. The staff was extremely helpful and pleasant. Highlights: 1) The staff: Never saw anyone at the hotel who WASN'T smiling. They went above and beyond to provide relevant and useful advice, arrange any excursions, and improve the stay. 2) The facilities: The common areas were beautiful, the room was spacious and comfortable. 3) The convenient location: The hotel is located across from a couple shops (including a grocery store) and just down the street from the nightlife and tourist attractions- without being so close that you have to hear the bass of the clubs all night (unless you are into that!) Santorini is renowned for its panoramic views of the beach- this location does not provide that. Also, the rooms are not sound proof so if you are a light sleeper it could be an issue.
We were pleasantly surprised with this hotel - the owner was amazing - very willing to help and easygoing. The rooms varied so make sure that you know what you're booking - the one we ended up in was great, very quiet, clean and a good size with a great balcony. It's not luxury but it's a good choice if you're on a budget but don't want to negotiate on quality. Not all the rooms are the same quality so make sure you ask when you book that you are getting the one you want (balcony etc)
good location, staff was friendly noisy (from the other Loizos appartments)
if you like peace and quiet don't go here. Our room was right next to reception. Too noisy. Location wise excellent.
good location, practical for short stays, convenient to well-organized bus terminal Small apartments, no microwave in kitchen
The location of the hotel was close to everything, the bus stop, shops. They were also very accommodating to our needs, and provided a free pick up and drop off to airport.
Friendly staff, excellent transfers
The location was great, metros away from thira town. It was great that the hotel staff were waiting for us at the arrival port, and also gave us a lift to the port at the time of returning home. The bedrooms are quite good, the only inconvenient is that there was no wardrobe in the bedrooms. The toilet is really small, no enough place to have a confortable shower. Irene, the lady at the reception was of great help when deciding what to visit within the island. The toilet was far too small and it is forbidden to through any toilet paper into the toilet. Also, there was no wardrobe in the bedrooms,
the staff the rooms and very close to bus station and town. Under 2 euro you can travel anywhere on the buses
The room we had included a deck and kitchenette which was nice. The bathroom appeared to have been recently redone with a nice shower, etc.
The location is right in the city center of Fira and next to carrefour. The free airport transfer really helped alot. The distance to the city center and Fira's caldera is walking distance. The free transfer from and to airport fails the promise and promontion as i only got transfer from airport to hotel not vice versa. They said the driver was not in the day i left santorini on tuesday morning at 11am....c'on....anyway, everything was nearly perfect.
The location (2 mins walk from the main square in Fira) was great! The room was basic but cosy and had a nice feel to it. The staff was lovely! Also the free wi-fi was a nice thing, even 4* hotels in Greece don't always provide this. At the price we got it for it was an absolute bargain.
very friendly staff, always smiling and very happy to help when needed :)
Wonderful hotel staff. Great location...lovely jacuzzi. Would definately stay here again.
In Summer Time Hotel I like the most the helpfull staff, the modern decoration of the room, the clleanliness of the room and its location clode to all things needed like bus sto, supermarket, taxi station, night clubs, restaurants, fast food, travel angencies and all these a capital offers. I surely recommend this hotel either for family vations or for friends vacations.