Pros: The room was nicely decorated. Bathroom was very modern. The dining room has a lovely view of the river. Breakfast great, good choice.
Pros: Location was good, room nice, bed comfortable, breakfast were very nice quality produce.
Cons: One minus room was big enough to have a small armchair.
Pros: Room had a great view and the staff were extremely friendly
Cons: No shower caps in the room for my partner
Pros: Staff were wonderful and the room was lovely. Swans and ducks, beautiful gardens. Altogether a great find! Breakfast was also lovely.
Cons: Nothing I did not like
Pros: Relaxed and friendly staff
Pros: Excellent, friendly service. Comfortable rooms which are clean with great facilities. Good location, walking distance from the train station. Yummy breakfast.
Cons: All good!
Pros: Breakfast, staff, hotel grounds were pleasant
Cons: Village of Brandon is disappointing, not a lot there, lots of foreigners and the chav brigade in the local pubs
Pros: Staff professional and warm. Nothing too much trouble. We had breakfast overlooking the lake.
Pros: It was very welcoming and staff were extremely polite, room was really clean and tidy. Breakfast was lovely and we were offered everything and more! The location is really nice too, and very close ...
Cons: The floors were un even and was more noticeable in bed so we slept at the opposite end, We had the room at the front of the property and was close to the road was very noisy at times.
Pros: All round good experience
Pros: Great atmosphere and location. Service and quality is outstanding.
Cons: Situated on a busy street, so subject to road noise.
Pros: Location, facilities and friendly attentive staff
Cons: Shower was a bit feeble but OK.
Pros: Wonderful friendly owners. Outstanding breakfast made to order! Great garden and private parking in the rear of the B&B. Awesome view from the room.
Cons: I find English rooms a little small for me but this room was bigger than most. The view was awesome.
Pros: Owners were so friendly and accommodating. Warm and welcoming service.
Cons: Bed was a bit hard and room a bit small.
Pros: Friendly , welcoming staff and a very clean room. Parking was easy and the location was perfect. Everything I needed in Thetford . The WIFI was terrific.
Cons: I didn't dislike anything. The only comment that I would make for the business traveler is that the single room was on the small side. It didn't effect me because it still had a desk, and ...
Pros: Ideal location very friendly family run accommodation
Pros: Very nice. Hosts are very helpful and friendly.
Cons: All good.
Pros: Perfect location, friendly staff and outstanding breakfast. Highly recommended.
Pros: Had a wonderful stopover. Room was at the back of the house so quiet. Large fan supplied as day was warm. Liked the fact offered fresh milk so able to make a proper cup of tea. Lots of parking. ...
Cons: Liked everything.
Pros: the english full breakfast was excellent ,also it was a very nice welcome from the owners my room was small but very clean. the parking area was quite large , so no problems parking.
Cons: overhaul my room was quite good , but good do with some up grades. double glazing would help to reduce traffic noise .
Pros: The staff were more than helpful and the food was very good both breakfast and evening meal. Gardens were delightful and well maintained and lovely to sit out in the evening with a drink .pool was ...
Cons: The decor of room and bathroom in need of a spruce up stains on bedroom ceiling (roof leak!) ,carpets very worn and stained ,we were charged for tea taken in afternoon as room was not ready on our ...
Pros: The room was exceptionally clean albeit the decor looked a little dated as was the bathroom, we were on the second floor and the bathroom still had that coloured suite, but it was all working fine ...
Pros: Did not use this facility
Pros: The staff were really friendly and helpful they made us feel very welcome. They made special provision for us with the dog. The gardens were beautiful and our dog loved being able to chase round off ...
Cons: One or two little niggles such as a loose loo seat but nothing of substance.
Pros: Staff and gardens
Cons: No aircon in room
Pros: The outside scenery is very nice, food was also OK for the price
Cons: I stayed when it was warm outside and the attic bedrooms get ridiculously hot, I had to take a cool shower before bed and use a thin sheet. The floorboards across the top floors creek very loud. The ...
Pros: Very friendly and helpful staff. Food was basic but well prepared and plenty of it. Service was most efficient.
Cons: Rooms a bit fossilized seventies, need a bit of an update.
Pros: Lovely location, pool looked lovely shame didn't try it. Staff very helpful and friendly. Food very nice. Would stay again.
Cons: Dirty pool
Pros: Very friendly and helpful owners. Efficient breakfast service. Beautiful setting. Old world charm .
Pros: Big room. Lovely breakfast. Reception staff very helpful and friendly.
Cons: Couldn't get TV to work but it didn't bother us and we didn't tell reception as was at hotel to see a concert and didn't get it till midnight and had breakfast and left next morning.
Pros: Excellent choice of cooked breakfast
Cons: Bathroom rather dated
Pros: We stayed here for a concert at Thetford Forest, about an hour's walk away from hotel and as far as we are aware, nearest hotel to stay at. Friendly welcome on arrival and it was appreciated that...
Cons: Our bedroom was disappointing - small and poky, rather tired and in need of some TLC. Rooms noisy, could hear toilets / pipes in other rooms. Small double bed. Disappointed that hotel bar was ...
Pros: It was a good hotel for my one night stay
Pros: Great staff on reception and very accommodating. Nice breakfast
Cons: Chef on leave on Sunday night. A very tired hotel very much in need of a make over. Stain marks in ceiling of bedroom from a previous leak.
Pros: Unique, old with lots of history, homely.
Pros: Very comfortable, excellent food. Very pleasant and helpful staff. We hired the function room for a gathering following a funeral and the buffet provided was excellent.
Cons: It's very lacking in facilities for disabled people. Toilets are very low, my 91 year old mother found them very difficult to use and there are steps up into the hotel. Also the only baby changing...
Pros: Staff were very polite and friendly- food was good.
Cons: Overall decor was a little 'tired' but clean . Needs a little TLC
Pros: clean comfortable bed, extremely helpful and courteous staff, plenty to eat for breakfast
Cons: The toilet didn't flush, the sink was extremely slow draining, the room was noisy due to the very old windows letting in the cold and the traffic noise, the shower pressure wasn't constant and...
Enjoy your visit to Brandon with a stay at Brandon House Hotel. You can relax with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat.
Pros: everything ..stsff were fantastic room was fabulous
Pros: Fantastic grounds
Cons: Slow service
Pros: The receptionist and general do-everything lady was superb, rest of the staff were a little lack-lustre and failed to smile. The hotel was clean, spacious and the grounds amazing. The setting is ...
Cons: Long wait for breakfast then bacon was so over cooked it was like cardboard
Pros: Nothing, it's the worst hotel I have stayed at whilst using booking.com, very disappointed!!!!
Cons: Everything with the exception of the location, horrible experience!
Pros: slightly quirky accommodation in old stable block
Cons: due to location the wi-fi connection was poor, though this was not the hotel's fault and breakfast was a bit haphazard.
Pros: Receptionists were excellent....the location was superb
Cons: Catering was poor, first night over 2 hrs wait(we were told it would be an hour), second night , half the food was unavailable, changed my mains 3 times until I found something they had, food arrives...
Pros: The bar staff were very friendly and polite as were most of the staff. Breakfast was very good with local bacon and sausages which we enjoyed
Cons: The place generally looked a bit tired, could benefit with an update the room was basic when we paid for a premier room and no glasses in the bathroom
Pros: Location excellent.
Cons: Courtyard room smelled damp. There was an conditioner / dehumidifier plugged in the so staff are obviously aware. Shower not securely fixed to wall and TV remote missing. Staff at breakfast ...
Pros: The history and just the building itself and the grounds . Peaceful location beautiful English backdrop can understand why it's popular with weddings
Cons: The room could have been larger as the bathroom was massive which is pointless really but that was just the one we had . No complaints though at all as bed was unbelievably comfortable
Pros: Its location is so good if your looking for quiet and some wonderful woodland walks. Our room was spacious and comfortably furnished. All the staff we encountered were friendly and helpful, and ...
Cons: There is nothing we did not like, but we could see why it didn't have 5 star rating. The hall is old (1862), and yes, it has areas that have fallen a little into disrepair externally, but this did...
Pros: My parents stay was a xmas present for the cliff Richard concert have been informed the hotel and room was lovely staff upon arrival and stay the sunday friendly.
Cons: Experience my parents received on the Monday for breakfast was not acceptable Ignored for 20mins at the not cleaned table and when my farther asked for table to be cleaned the three young ladies was ...
Pros: Location. Facilities. Some food.
Cons: Poor staff attitude. Breakfast 1hr wait. Only half breakfast avail. No apology. Dirty. Room left open by cleaner. Dirty pots left on tables in and outside.
Pros: Apart from the comfort of the bed very little pleased us.
Cons: The bathroom in the room was very tired and required work on the grout around the bath. Cooked breakfast was non-existent on the last day (Friday). Only one towel between us on all but the arrival ...
Pros: Proximity to church we was attending, breakfast was nice but rushed.
Cons: Cleanliness, dated decor, no nets had to keep curtains closed. Too much furniture for med room too much to list
Pros: Beautiful hotel... oldie worldie, staff was helpful and kind... very clean and breakfast was yummy.
Cons: Lots of noise at night! Young youths out from around 11 till 5 made her it very hard to sleep!
Pros: Not a lot!
Cons: Hotel was very disappointing, it didn't live up to web description and photos and for £100 on it wasn't worth it. Decor was VERY tired, room was dirty (e.g. Coffee table v dusty and windows ...
Pros: It was in Thetford.
Cons: Almost everything.
Pros: Breakfast was reasonable, although service slow despite few guests. Evening meal was OK but nothing to rave about. Beer was good.
Cons: Place was a bit tired, needed a complete re-decoration. Thetford is not the best place to spend an evening. No decent restaurants and the whole town has been spoilt with ill considered architecture ...
Pros: Comfy beds and good breakfast
Cons: Flaking paint in bedroom and whole building needs an upgrade. Wifi in room did not work
Pros: Dad's army museum close by
Cons: Poor service no staff on the bar. Dining area dirty. Breakfast no clean table