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Everything, you couldnt fault anything about the whole weekend, bubbley freindly, enthusiasticly run b & b, excellent decor suppurb breakfast, Should be a showcase for b & Bs thought the uk as to what standards should be, I spend 2 to 3 nights a week in b & Bs throughout England mostly with work and more expensive with higher rateings havnt got a patch on the Langlands, Thankyou very much Excellent weekend. Good job the pubs have roofs it rained every day lol.
The food - especially the excellent full breakfast! - We've suffered over the past three years with food below standard at other hotels (we take 3 holidays per year) n/a
Food was excellent. The room was clean. Staff were friendly and helpful. There was little we could fault the hotel for.
Welcome, Comfort, Cleanliness and excellent food. No
It was quiet, the staff were very friendly and efficient without being intrusive. The breakfast was excellent again the staff were catering for every need.
Very comfortable and clean throughout, would go back again. No
The restaurant staff were particularly pleasant, helpful and welcoming.
Room was good, staff were very friendly. Arrived at hotel at 10.30am to ask if we could leave our bags prior to checking in at 2.00pm. Our room was ready and they checked us in there and then. Situated very close to town centre but still in a peaceful and pleasant area of Dumfries. None ! No complaints at all !
The staff were very friendly & helpfull. The lounge & bistro appeared to be recent additions to the hotel and were very comfortable. Excellent breakfast. Well kept gardens & outside seating area.
i liked the location of this hotel,as it was close to the train station and the town centre.
Can't say that I liked anything 'best' we had a very enjoyable and relaxing time and found everyone and everything to our liking.
Central location and interestin art work nothing bad
The 24hr. receptionist Breakfast, Beans were cold and fried eggs overcooked, seem to be missing a plan for how to run a multi-time multibreakfast for many people
The cairndale was a convenient stop-over location after a Scottish and overseas family re-union in the south-west.
Excellent room facilities and breakfast
Central location and close to railway station. Good leisure facilities. Housekeeping staff walking straight into the room without knocking first!
A la carte menu customer handling of complaints
Loaction to the Town Centre The room and the Hotel was very warm and could have done with Air Conditioning or at least a Fan provided within the rooms
Pool and gym were excellent. Staff very friendly and welcoming. Rooms ok but a bit dated. Breakfast was ok but unexceptional.
Convenience to the town centre of Dumfries Every thing was fine and suitable for the occasion
Attentive staff, very pleasant lounges/ outdoor sitting area and garden, lovely room with excellent views None
This is an excellent elegant hotel. The public rooms are fantastic as are the gardens. The service is 1st class and Angus is a fine chef. This is a special hotel with great style and comfort, We look forward to future visits when we will stay longer.
The hotel was excellent for a relaxing few days or even just one night. A lovely setting and a very warm welcome for all ages.
With a wet week in prospect hotel selected principally on views and description of sitting rooms - would have happily spent the five days inside with a good book. Nothing about the hotel disappointed - but the weather was fine and we didn't spend much time in the sitting rooms after all! Absolutely nothing to dislike!
Quiet location, luxurious room and excellent food
None Manager very insulting and condescending,if you are over weight or wearing jeans you won't get in.
Staff were very attentive and pleasant. Standard of cooking was high, but the variation in the menu was more suited to short break holidays rather than a complete week.
the food and general relaxing ambience a glass of warm (not cold enough) white wine
Very relaxed atmosphere. Staff very attentive and friendly. Sorry we couldn't stay longer.
extremely friendly well trained staff in a country house atmosphere, not merely an hotel. Merals were beautifully prepared , and the room was very comfortable indeed.The surrounding country side is peaceful and attractive
Friendliness of staff and owner. Quiet location.
The staff were lovely, the owners friendly, they made us feel at home. Very good service, would have no hestiation to reccommend or to return. (Bar closed too early).. hahahah!!!!
very pleasant staff, great food especially breakfast due to the location, the local people use it as a pub, with football blaring all weekend. great if you like this , not great if you dont. gave what could be a very nice place into a pub feel with rooms as an extra. otherwise could not fault it, oh yeah great haggis
friendly staff. small hotel and in a convenient location. bathroom had lots of black mould on the ceiling
The staff were extremely friendly and helpful. I even had my luggae carried to my room on arrival and to my car when I left. Individual cosy rooms, very clean and comfortable. Will certainly recommend to colleagues and will visit again when in the area.
Very relaxed and courteus enviroment The freidlenes
Family run and very relaxed and friendly. Nothing too much trouble Nothing
frienliness staff comfort (was more pub with rooms than a hotel)
We found Ken and his wife very accomodating, nothing was too much trouble, the staff are very polite and courteous,the bar food is excellent and varied, we can also recommend the full scottish breakfast, for any special occasion the restaurant and menu is a must.
From arriving to leaving the hotel I was made to feel very welcome, good parking, very comfortable room, food was good fresh produce and lots of it, service with a smile at a very reasonable price....would highly recommend.
clean good food and got a worm welcome
The meals were very good, room was excellent and the staff too!
very friendly and helpful staff
The staff were very welcoming and concerned that we were comfortable
The breakfast was gigantic
Very friendly, spotlessly clean and well maintained TV was confusing to operate, but great to have the extra channels once I'd worked it out!
Could not fault in any way
The owner of the hotel was outstanding. We were warmly welcomed, well looked after and were offered excellent advice for our further travels.
The friendliness and efficiency of the staff - nothing was too much trouble. The room - spacious, very clean and the extra touches ie boiled sweets, shampoo etc. The breakfast was very good and plenty of it.
The hotel was spotless. The couple who owned the hotel very friendly and helpful. Nice quiet location but only 10 minutes walk to the centre of town.
The staff were excellent, hotel very clean, rooms well equipped and good location.
Staff was great. Food was great. Accomodations were great.
The whole atmosphere was very welcoming. The staff were very friendly and personable. The hotel was warm & cozy. We enjoyed ourselves immensely!
Small friendly hotel - service was personalised. I would recommend highly
Hotel owners welcoming and responsive to need. Hotel clean and food fresh and good quality. Good value for money.
hotel and staff were really nice
Everything. Bedroom and en suite spacious and very clean. Full breakfast included. Would prefer individual tables in dining room
The service was friendly and the food was excellent.
Peaceful location in a beautiful area, great food, very comfortable room etc, a perfect place for a weekend break.
Clean if somewhat over fussy The room was small (converted attic) and not up the standard we expected for the price. The dinner was good but overelaborate and expensive. It called itself a hotel with associated prices but was actually a good b & B.
Location and room Cats,dogs, only one menu - no choice, no seperate table to dine or have breakfast, feeling of bordingschool was apparent.
High standard - attention to detail - fine house, beautifully furnished - friendly welcome by owners -exceptional food & service- felt home from home . Nothing was too much trouble. Intend to return for a longer break. A shower in the bathroom would have been nice.
The dinner was excellent, not only regarding the quality of the food, but even as a social event. I missed a telephone in the room and internet access in the hotel.
A very nice dinner beautifully served. Also very nice bedrooms and bathrooms
Small immaculate hotel quiet position top quality food Having to share a table with other guests. No choice of menu.fixed eating time.
Cleaniness of the room excellent.Easy parking.pub nearby where it was possible to have a meal. No electric shaving point in the bathroom even though the room was very modern.
location, friendliness of staff, comfort no
Restaurant and pub close by. Good road access and location.
Very friendly staff and very knowledgeable about the area None
Staff very attentive and welcoming unfortunately people were smoking in the rooms and corridors which makes it unpleasant for non smokers especially children
The fact that you can chill out the next morning until mid day
All points of stay were good Had to walk a long way to room on top floor
Staff were very friendly, the room was good and comfortably,slight mixup re- breakfast. A good experience
Room is clean, however a some additioal items would be useful. Small fridge for cool driks, that said trhere is a machie, but this merely serves to make me think I'm in student accommodation rather than a hotel. Bathroom seals require some work.
Good facilities, comfy bed & helpfull staff. Better lighting please for hair & make up in the mornings.
We were accommodated in one of the "cottages" which was excellent.The food / restaurant / service was very good.
very good value for money, the breakfast very good
Bedrooms were spacious well fitted and homely.Food, albeit served in the main bar was good quality with a comprehensive menu. Staff friendly Two minor criticisms were the lack of a residents lounge area, and having to use the main bar as a reception area.
The food Just a small point. The tables in the bar/eating area were always sticky, they need to be cleaned properly.
Helpful staff and a clean, comfortable room with fresh flowers. The whole place had a friendly atmosphere. Central position.
Friendly staff, good food and excellent cleanliness
Friendly and helpful staff. Good pub food. Efficient breakfast service. Clean rooms. Good shower. Lots of towels.
good beds, well-equipped, good breakfast
Cannot fault it. Excellent breakfast polite staff & room. Real value for money . None
The Street lights shone into the room as it only had blinds.
al but no elevator elevator
The room was clean and fresh, food excellent, very pleasant staff both friendly and welcoming. Enjoyed a meal in the lounge bar in the evening. Nothing
Rooms really cosy. Bar staff pleasant and food quick and hot
Quiet, Neat Presentation, Rural location(small village, very helpful staff, very good local dinner and breakfast menu, overallo good value for money
The quality and cleanliness of the bedroom. Service and pleasantness of staff at breakfast.
Excellent food, very clean and friendly staff
Food, location. Weather, but you can't blame the hotel for that!
Nice clean room, and good food and service in the bar Limited Breakfast period ie 7:45 - 9 at the weekends! And few staff available to service breakfast. We had to go looking for someone to serve us