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The rooms and location The staff who was working on sunday was very unfriendly
Location Breakfast is too expensive (18 € !)
More noise from the corridor than usual
We had a brilliant weekend rate. The hotel is a business hotel and our twin room was perfect for our needs. The breakfast was full self-service and plenty full. Leuven is a lovely place and the hotel is very well situated in town. We had a room out to the back which was blissfully quiet. The receptionist on duty was not very welcoming - she seemed to class us by the rate we were paying and the rucksacks on our backs. Or she was just not enjoying her job.
Close proximity to the university (central campus), shopping, restaurants without need for a car. The noise from the plaza area in front of the hotel--lasted all through the night and was quite loud at times.
The hotel is very central, all amenities are close by, the staff are very friendly and helpful
Good value for money, 61 Euros for twin room with nice breakfast buffet. Parking garage below hotel. Excellent location in city centre. Twin rooms were comfortable, but slightly too small as there were two queen size beds.
Location close to City is excelent. More pillows should be provided in rooms for the beds.
Quiet large room very close to centre
The hotel was extremely central. THe breakfast was very good. Rooms spacious and clean. All required facilities present. The hotel staff were extremely helpful
Wonderful services, location, facilities and staff. No. I have stayed there several times and it is always a pleasure to go back.
Breakfast was excellent,staff attentive,homely atmosphere. Would like to have had tea and coffee making facilities in room.
Hotel staff, garden Access to the parking
Nice overall impression. Considerig that the hotel was build in an old Monestary, the rooms very not very well isolated, causing big differnece in temperateure in diffierent parts of the room.
Room 106 comfortable though smaller than room we had on last visit. Bathroom possibly in need of upgrading. Bath tap a bit difficult to control and water emptying from bath very slow. Staff very friendly and helpful. See comment on bathroom.
Nice furnishings and friendly people.
The lovely grounds, freindly staff and the bathrobes
we found the staff courteous ,friendly and helpful. It was an excellent example of a small friendly and very comfortable hotel. One lack is the absence of a comfort tray ie tea/coffee tray in the room.
Nice architecture, historical, convenient to city center.Good breakfast.
warmth and friendleyness of everthink breakfast was cold water in pots for tea warm coffie cold plates that were used for hot food were very cold taking heat from the food
the staff were so helpful and nice and the food was great in particular the breakfast.
Cleanliness of hotel Getting to it from station, a bit of a trek with luggage and entrance not on main road but behind. But ok once u know where it is
It is nice. It is not so new.
breakfast buffet no pool
The best for me was the price! My son who is 13 enjoyed the breakfast.The rooms are very clean and it is very quiet to sleep at night.
location, helpful staff, comfortable room although pleased that wireless internet was available and reliable, it was quite expensive
Location Parking facilities
NIce that they have their own restaurant, so I can work late but don't have to look for food. No.
A clean, modern hotel. Very friendly staff that spoke English.
Perfect location, near train station and access to downtown All was so small bathroom shower bed, the first person who extended the welcome was clearly uncomfortable speaking in French and made every effort possible to make it clear. There was not AC so we had to tolerate a hot room during the day. The disposition of the beds made impossible to walk around the room.
I had an early train and it took me 5 minutes to get from my room on the sixth floor to the track. you really can't beat that. the closest laundromat was about an 8 minute walk away, did not have soap for sale and of course is not on the web. the staff was very helpful in giving directions but i would not consider this an ideal hotel for someone who is planning to do laundry.
The perfect location neear the centre of Leuven
Comfortable room, friendly staff, central location. Excellent all-round
Nice ambience, nice people at reception, the artie breakfastroom Reception looks kind of cheap at first glance Cleaning starts early and noisy (our room was next to 'Dienst'
Very good position, hotel staff very helpful, good breakfast A disturbing smell from bathroom during the night. The rooms are not very well acoustic insulated, so you might hear what's happen with your neighbours.
The clean and spacy rooms, and the very polite staff
I found the staff to be very helpful. Breakfast was outstanding!
Very attractive dining room, excellent location
Unusual split level was attractive. Would be nice if the third bed was on the lower level and the sofa upstairs to relax with TV. Everything was excellent
Thye staff were very helpful and friendly in this conveniently situated hotel Noise in the street by late- night party-goers
The staff was exceptionally helpful and very friendly. They provided helpful and accurate information on the local transportation schedules and always came to the desk to greet us when we came in. The breakfast (included) was quite good, with many selections to choose from, and presided over by a lovely and friendly manager.
Very cosy and stylish at the same time. I love historical settings Could widen dinner menue
Please write at least 15 words
The gardens were nice and itwas very quiet and peaceful.Breakfast room had a wonderful "old world " feeling. Very close to Begginshof for walking and exploring on foot. for a 4 star hotel the room was a little small but not a problem!
The breakfast was great. If that's a four star hotel they must be very small stars. The room was expensive and looked like it hadn't changed since the early 80s. The bathroom was older and not clean.
My stay was excellent. The hotel was clean, the food excellent, and the staff eager to serve.
friendly staff no swimming pool, paid sauna
The staff were friendly and helpful. Also, most spoke very good English.
The very helpful reception staff who would do anything that you needed in a timely and professional manner. The breakfast was excellent. The room was slightly smaller than I expected, and not as clean as it should have been. Also, the rooms could do with some upgrading, e.g. mobile phones would interfere with the clock radio.
nice outside vieuw in breakfast room additional pay for sauna while i was in suite room, sometimes a litlle years 80 dated.
The quiet and well maintained grounds No, by far the best hotel we have stayed in in Belgium
Wired internet is comfortable, and small refrigerator is available, bus stop is nearby, and staff is helpful. A blanket was not so good, and people in 4th floor must use stair.
The location of the hotel meant that the centre of Leuven was within 10 minutes. Parking of the hire car was easy, as I could park almost in front of the main hotel entrance in a metered parking space (free overnight as long as the car is moved by 9am) The light switches in the room were strangely configured so that I could not turn off the bedside lights without going to the main switch by the door.
Helpful staff who are friendly and very honest.
Value for money, pleassant staff
Excellent breakfast - friendly & helpful staff. Excellent location for town centre. Room heating controls confusing and without explanation.
Friendly & helpful staff. Several items in the room were missing or broken. Requested they be fixed but not taken care of because it was the weekend.
the hotel staff, the fact that is very near to Oude Markt and Begijnhof The street is a bit noisy
We loved your staff and your services. Your staff were friendly, knowledgable, and willing to help us get around the city. Your hosted breakfast was wonderful as well, and it added to the value of our room. We will recomend Hotel New Damshire to all of our friends when they visit Leuven. The only problems we had were the intense smell of smoke in our non-smoking room and the sound of construction in the morning. We realize that there is not much you can do about the latter, and we were very satisfied with our stay.
The bed was good and the staff was very helpful. I liked the breakfasts.
Very friendly receptionist helping at the desk after late arrival. Room was poor of furniture and athmosphere/ old sixties.
cleanliness of hotel and central location noise transmitted from other rooms
Feeling at home ( 5th year we stayed at the IBIS ). Staff very friendly and helpful ( especially Joost ).
Friendly staff. Very nice room.
Helpful and friendly staff. Efficient reception and rooms clean and well maintained
Nice clean bathroom. small room and needs insulation (one can hear everything going on in other rooms and in the corridor) - otherwise good. Please note that the "Fair" comments above are not complaints, as I did not expect the Ibis to be a 5 star hotel.
Staff was very friendly Restaurant was a bit too small. Some days there was not a table available for having breakfast...
small room, bit congested. No fridge in the room. Breakfast should have been complimentary. Friendly, helpful staff. Budget accommodation for a single person.
very close and conveniently to the centre; all you need when staying for a short in the big city
very nice and welcomig staff. small rooms, but yet very well furnished there,s was an akward smell that sometimes came out of the toilet?
Location Expensive, pokey car park with very tight access
Well, great great place. So kind and thoughtful. Attention to detail in the rooms and the outside area was second to non. By far the best place that we have stayed at on holiday for many years. The owner and her helper were extremely helpful and polite. Could do enough for us.
Everything was just perfect, especially the design of the rooms. More choice for breakfast.
The rooms at Bertem Natuur are first-class, and the owner has clearly put a lot of effort into the design and detail. We would say they are easily 5-star standard. The hotel is located on a farm, approximately 4km outside Leuven, and the setting is beautiful. We ate our breakfast outside on the patio, and it was so peaceful. The owner, Linda, is also so helpful and friendly.We would definitely stay at Bertem Natuur again if in Leuven, and would like to thank Linda for making us so welcome.
The site is perfectly quiet, the room design is very nice, and the owner Linda very friendly.
Small and well run. (a very plesent stay.) No issues