Overview

Hotel Palacio Azteca

Blvd Chuauhtemoc Sur, 213, 22400 Tijuana, BN, Mexico
+52 664 681 8100

$81+

Overall guest ratings

7.8/10 Good
Based on 917 reviews

Review highlights

  • 9.4
  • 8.9
  • 8.9
  • 5.0

Good to know

  • Friendly service
  • Clean rooms

Nearby

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    About

    Hotel Palacio Azteca is just 4.4 mi (7.1 km) from the airport and offers a free shuttle (available 24 hours). The restaurant is the perfect spot for a bite to eat, and after having fun at the outdoor pool, you can unwind with a drink at the bar/lounge. A fitness center, a snack bar/deli, and a garden are other highlights.

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    Amenities

    • Fitness center
    • Free Wi-Fi
    • Facilities for Disabled Guests
    • Business center
    • Internet
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Hot tub
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • ATM on-site
    • Concierge service
    • Laundry facilities
    • Free airport shuttle
    • Babysitting/child services (surcharge)
    • Pets not allowed
    • Designated smoking area
    • Free valet parking
    • Wedding services
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    Reviews

    Guest reviews

    Overall Rating

    7.8 Good
    Based on 971 reviews
    • 9.4 "Incredible bar."
    • 8.9 "Food is delicious."
      8.9 "89% loved the menu selection."
      10.0 "100% enjoyed the snacks that were offered."
    • 8.9 "Breakfast is good."
    • 8.3 "Generally very clean."
      8.5 "85% said rooms were clean."
      8.8 "88% thought it was clean."
    • 8.2 "Location is great."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% thought parking was inexpensive."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to sightseeing."
    • 5.0 "Rooms are ok."
      5.7 "Only 57% thought the air conditioning was adequate."
      5.0 "Cleanliness of the bathroom was average, said 50%."
      6.2 "62% said the view was so-so."
      5.8 "58% thought the kitchenette was ok."
    • 2.3 "Disappointing internet connection."
      1.6 "84% said the wifi quality was bad."
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    Overall Rating

    7.7 Good
    Based on 417 reviews
    • 9.0 "Food is to die for."
    • 8.7 "Breakfast is good."
    • 7.9 "Good location."
    • 6.9 "Service is ok."
      5.1 "51% said the reception staff was ok."
      6.8 "Only 68% thought the service was professional."
      6.7 "67% thought the valet service was acceptable."
    • 4.8 "Vibe wasn't good."
      1.5 "85% criticized the unstylish hotel."
    • 4.6 "Rooms are not good."
      4.5 "55% didn't like the uncomfortable beds."
      2.0 "80% thought they were poorly maintained."
      1.3 "For 87%, the rooms looked old."
      2.4 "76% complained about the bathroom."
    • 2.7 "Disappointing internet connection."
      2.1 "79% said the wifi quality was bad."
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    Overall Rating

    7.8 Good
    Based on 368 reviews
    • 8.9 "Breakfast is good."
    • 8.7 "Food is delicious."
    • 8.1 "Location is great."
    • 7.7 "Good cleanliness."
      8.1 "81% said rooms were clean."
      8.2 "82% thought it was clean."
    • 7.6 "Good service."
      8.4 "84% found the staff to be very friendly."
      7.3 "73% thought the service was very professional."
      7.6 "76% were impressed by the valet service."
    • 5.1 "Rooms are ok."
      6.9 "Only 69% said rooms were big enough."
    • 4.1 "Bad amenities."
      4.1 "59% thought the building wasn't nice."
    • 2.5 "Disappointing internet connection."
      1.8 "82% said the wifi quality was bad."
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    Overall Rating

    8.0 Good
    Based on 67 reviews
    • 9.0 "Food is to die for."
    • 8.3 "Location is great."
    • 8.2 "Great service."
      8.4 "84% found the staff to be very friendly."
    • 8.2 "Generally very clean."
      8.2 "82% said rooms were clean."
    • 4.8 "Rooms are not good."

    Overall Rating

    7.4 Good
    Based on 116 reviews
    • 8.6 "Food is delicious."
    • 7.7 "Good location."
    • 7.6 "Good cleanliness."
      7.9 "79% said rooms were clean."
    • 7.2 "Good service."
      8.5 "85% found the staff to be very friendly."
    • 4.9 "Vibe wasn't good."
      1.7 "83% criticized the unstylish hotel."
    • 4.5 "Rooms are not good."
      2.0 "80% complained about the bathroom."
    • 4.3 "Bad amenities."
      4.3 "57% thought the building wasn't nice."
    • 2.0 "Disappointing internet connection."
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    Good to know
    "Friendly service"
    "Clean rooms"
    data provided by TrustYou

    Recent Reviews

    Find reviews that mention
    mandatory valet parking
    new floors
    english speak
    bright lights
    bell boys
    attentive and polite
    band in the bar
    bathtub broken
    cleaning ladies
    sleep noisy
    bad manners
    manager was never available
    plug in bathtub
    busy main street
    beautiful with palm trees
    short cab ride
    buffet is a good value
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