Shinjuku City Hotel N.U.T.S Tokyo

Clean room, nice facilities, very spacious! Great value for money. Great location, amazing staff.

The room is so old. Only two beds were provided for three people. The people who smoke in the lobby.

The hotel provides daily housekeeping, contactless check-in/check-out, and physical distancing in dining areas. It also offers a business center, wake-up service, and room service.

The room and toilet size is bigger than most hotels in Shinjuku area. However, the room may be a little dusty despite daily cleaning. The hotel staff ensures that the guest accommodation is disinfected between stays.

The low season is in April, and the high season is in September.

Several guests recommended choosing a room with a balcony for a pleasant view and added comfort.

The hotel's proximity to the subway station makes it convenient for exploring Tokyo, according to multiple guests.

While some guests praised the cleanliness, a few mentioned that the rooms could be dusty, so it's advisable to check this aspect upon arrival.

Some guests noted that the room configuration did not align with their expectations, such as receiving fewer beds than booked, so it's recommended to confirm this before arrival.

Guests appreciated the presence of a laundromat across the hotel, making it convenient for laundry needs during their stay.

For those with heavy luggage, inquiring about the airport transfer service was suggested by a guest for added convenience.

While some guests found the rooms spacious, others mentioned that the rooms were small, so it's advisable to consider this based on personal preferences and needs.

Some guests mentioned that the check-in process was not as smooth as expected, so it's advisable to be prepared for any potential delays.

While many guests appreciated the staff's helpfulness, a few mentioned that the staff could be more friendly, so it's advisable to set realistic expectations regarding interactions with the staff.

Several guests mentioned that the beds and pillows were uncomfortable, so it's advisable to consider personal preferences for bedding comfort.