The Sorapia Tokyo

Sumida-ku, Mukaijima 5-11-11, Tokyo 131-0033, Japan
+81 505 534 9470

Cheapest
rate per night

7.9

Good
based on 332 reviews
The Sorapia Tokyo - Tokyo, Japan
Check-in
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Check-out
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+81 505 534 9470

Good to know

Distance to city center 3.6 mi
Location rating 6.0

Rooms

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Reviews

Pros

Cons

Traveler rating

38
14
9
4
0

Time of year

Traveler type

Show reviews that mention

+
airport shuttle in 9 reviews
detergent was provided in 6 reviews
jpy in 2 reviews
little bit in 21 reviews
nearest subway station in 30 reviews
nice view in 20 reviews
pepper for cooking in 4 reviews
room nice in 12 reviews
sky tree in 4 reviews
tokyo skytree in 17 reviews
walk from the nearest in 5 reviews
  • Excellent
    Sep 2019
    10.0

    No fabric softener

  • Okay
    Sep 2019
    5.4

    Nothing

    Very disappointing stay at The Sorapia Tokyo property. We arrived around 1 pm on 3rd of September at this property with everything so messy and dirty but we didn’t mind as the official check-in is 3 pm. The cleaner, even with less knowledge in speaking English politely inform us to leave our luggages and come back at 3 pm as he needs to clean the room first. We came back at 3 pm with the clean room so we were quite impress. The mattress was too soft that we had back pain the next day but overall everything seems well until we left on 6th of September at exactly 10 am. To my surprise, I got an email from the property with invoice amounting ¥27,980 with the photo of the mattress that’s been “damaged” by us. I’ve sent an email that it’s most probably the previous tenants who broke the mattress and that they can confirm it with the guy who cleaned the room. However, they insisted that the cleaner said the bed was ok after the previous tenants left and that why we didn’t complain if we knew the bed was already broken. We are out most of days during our 4 days stay in the property. We leave the property by 7 am or 8 am and come back at midnight. We mainly just stay in the property to sleep and we didn’t notice that mattress was already broken except that we had back pains every time we wake up in the morning. We have requested a clear or a whole photo of the “damaged bed by us” as the photo looks dodgy and really suspicious but the property didn’t get back to us. Only to find out today, 10th of September that the property have charged me the amount on my card already and didn’t even bother confirming with me first. I have been using booking.com since 2016 for Thailand, Indonesia, Philippines, Singapore and Macau and I have not experienced this with all my previous stays using booking.com. This is worst experience about my stay for the past 3 years using this booking site and a really bad impression for my first stay in Japan.

  • Good
    Aug 2019
    6.7

    Clean and comfortable

    The location to any metro station is a little bit far

  • Excellent
    Aug 2019
    10.0

    Everything was fine - the room, bathroom and kitchen were really clean and neatly arranged. The view from balcony was amazing, especially at night. The host is friendly and allowed us to change the details of reservation just before our arrival.

  • Excellent
    Aug 2019
    9.2

    Everything. Quiet neighbourhood.

    Nothing.

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About

Overview

With a stay at THE SORAPIA TOKYO in Tokyo (Sumida), you'll be within a 5-minute drive of Asakusa Shrine and Sensō-ji Temple.

Hotels.com

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

7.9 Good

based on 332 reviews

9.3

Value

9.1

WiFi

6.0

Location

5.2

Cleanliness

Things to Know

  • Good furniture
  • Good laundry service

Check in

3:00 PM

Check out

10:00 AM

Cancellation/prepayment

Policies vary by room type and provider.

Amenities

Kitchen/Kitchenette
Free Wi-Fi
Internet
No smoking
Air-conditioned
Designated smoking area
Elevator
Concierge service
Laundry facilities
Pets not allowed

Photos

The Sorapia Tokyo - Tokyo - Building Provided by SEMBO All Photos (35)
The Sorapia Tokyo - Tokyo - Bathroom Bathroom (5)
The Sorapia Tokyo - Tokyo - Bedroom Bedroom (17)
The Sorapia Tokyo - Tokyo - Building Provided by SEMBO Building (1)
The Sorapia Tokyo - Tokyo - Kitchen Kitchen (2)

Location

Most Popular Landmarks

  • Senso-ji 0.9 mi
  • Ryogoku Kokugikan 1.9 mi
  • Kokuritsu Kagaku Hakubutsukan 2 mi
  • Ueno Koen 2.2 mi
  • Ueno Dobutsuen 2.3 mi
  • Ueno Toshogu 2.3 mi

Tokyo Travel Guide

Learn about Tokyo on KAYAK

Getting Around

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Tokyo Narita 32.4 mi

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