Ueno Hotel

Did not have breakfest. Location near the station was great.

One of the front staff members was a bit gruff compared with the others. Importantly the VOD was not working.

Room appears exactly on the photo, still a bit cramped for people with multiple luggage but still more spacious than the norm in Tokyo. Bathroom is wide and equipped with the "Japanese toilet," they also provide some pretty good shampoo/ body wash. Staff were accommodating even though we arrived earlier than check in, they also lent us universal charger adaptors. Beds are soft and quite wide. There's free coffee/ tea/ water available at the lobby which we appreciate and the location is good (at the heart of Ueno) as it is walking distance from several convenience stores/ restaurants, and the Ueno station (with access to subway, JR and Keisei skyline lines). They even have several vending machines scattered in the hotel. It's also pretty easy to reach from Narita airport, simply book a ticket at the Keisei skyliner and you get of at Ueno station, from there the hotel is a walk away. Hotel is also within walking distance of a popular shopping street, several malls, and Ueno park. Overall, a comfortable stay for a family exploring Tokyo.

The place was a bit far from Ueno station than was expected (especially since we had to carry multiple luggage from the Keisei skyliner terminal during the winter cold). There's no closet and limited drawers so you'll have to be crafty about where to put your things (especially for those like us who stayed for 5 nights). Do bring a multiple charger if you have plenty of gadgets as there are limited sockets. There is also only one small pillow per person. Apart from that nothing else except the trash bin is tiny XD.

The room clean and shower room keep toilet dry and warm

A bit too far from the Ueno station

The overall facilities were good. The room was clean. There were everything you need for a stay.

Small space. Hard to open my luggage. No window so we had no idea about the time. Suggest only for staying 1-2 nights if your purpose is vacation trip.