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4 stars
The Westin Harbour Castle, Toronto
Photos of The Westin Harbour Castle, Toronto
Overview
Just a stone's throw from Queens Quay Station, The Westin Harbour Castle Toronto provides a contemporary place to stay, close to Toronto's tourist attractions. It also offers outdoor tennis courts, an indoor pool and a Jacuzzi.
This modern hotel provides family facilities, such as a kids club, a playground and babysitting/child services. The hotel also has a luxury day spa, featuring a sauna.
Each elegant room at The Westin Harbour Castle Toronto has its own private bathroom with complimentary toiletries. They all have a spa bath, a refrigerator and a mini bar.
Those staying at The Westin Harbour Castle Toronto can sit down to a unique dining experience at the on-site restaurant, suitably based for those who want to stay nearby when looking for a bite to eat. Each evening, guests are able to enjoy a drink in the lounge bar.
For guests wishing to dine out during their stay at the hotel, there are a variety of eateries situated nearby. Hockey Hall of Fame, Toronto-Dominion Centre and CN Tower are a brief walk away.
Latest deals for The Westin Harbour Castle, Toronto
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at The Westin Harbour Castle, Toronto
- Indoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Valet parking
- Business center
Services and conveniences
- ATM on-site
- Business center
- Car rental
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Tour desk
- Key card access
- Express check-out
- Private check-in/check-out
- 24hr front desk
- Safety deposit box
- Bottle of water
Dining
- Wine glasses
- Packed lunches
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Microwave
- Snack bar
- Breakfast in the room
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
Basics
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Towels/sheets (extra fee)
- Trash cans
- Conditioner
Accessibility and suitability
- Entire unit wheelchair accessible
- Hypoallergenic
- Hypoallergenic pillow
- No smoking
- Non-feather pillow
- Designated smoking area
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Roll-in shower
- Elevator
- Accessible by elevator
- Toilet with grab rails
- Upper floors accessible by elevator
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Additional toilet
- Bathtub
- Toilet
- Toilet paper
- Toothbrush
- Walk-in shower
Things to do
- Gift shop
- Beach access
- Bicycle rental
- Board games/puzzles
- Game room
- Golf
- Cycling
- Beauty salon
- Table tennis
- Basketball court
- Hiking
General
- Family rooms
- Interconnected room(s) available
- Lake view
- Landmark view
- Storage available
- Seating area
- Slippers
- Telephone
- Carpeted
- Tile/marble floor
- City view
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Pay-per-view channels
- Streaming service
- Radio
- Shared lounge/TV area
- TV
Family friendly
- Babysitting or child care
- Cribs available
- Kids meals
- Indoor play area
- Kids' club
- Playground
Pool and spa
- Heated pool
- Spa
- Hot tub
- Indoor pool
- Sauna
Bedroom
- Feather pillow
- Fold-up bed
- Alarm clock
- Clothes rack
- Wardrobe or closet
Parking and transportation
- Parking
- Private parking
- Airport shuttle
- Valet parking
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
Outdoor
- Garden
- Terrace/Patio
- Balcony
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness center
- Tennis
Reviews of The Westin Harbour Castle, Toronto
8.4
Very good
3071 verified ratings
Wonderful
1510
Very good
537
Good
447
Okay
190
Fair
186
Mediocre
86
Poor
115
Summary of reviews
Guests say
Guests appreciated the hotel's great location and clean rooms with beautiful views. However, several reviews highlighted issues with service, including slow valet parking and problems with billing. Overall, the hotel offers a good experience but could improve in service areas.AI-Generated from customer reviews
Reviews(10)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8.4 out of 10
5 reviews
9.1 out of 10
33 reviews
All reviews
Pros (+) The lobby was large and clean. It was also close to Queens Quay Streetcar Terminal.
Cons (-) My first room had no closet and a tiny tub, even though I was told I was getting a large walk in shower and not a tub. Then my second room (after being moved), which had a closet and a tub, did not have a working phone - BOTH phones didn't work! It's a good thing that we didn't have an emergency!
Pros (+) Amazing hospitality. Staff incredible friendly. Food was amazing.
Cons (-) My particular room had very noisy HVAC unit. No sleep..............
Pros (+) Good location and very nice facility. The rooms were quiet and very dark. Great for sleeping!
Cons (-) There is a perfume smell in the main lobby. It is not necessary. Also, the breakfast at the insight resturaunt is overpriced.
Pros (+) The decor and overall look of the establishment, the politeness and friendlyness of staff.
Cons (-) Booked the hotel with my debit card (i use my debit as a credit card everywhere else). I was not told until i got to the hotel that my debit would not work unless i put down a 300$ deposit down, ontop of my 460$ stay. As a result of this, i had less funds to be able to do what i wanted throughout my stay in toronto.
Pros (+) Really enjoyed my stay at the Westin. Right by the lake loved the view.
Cons (-) Had some construction going on (but never interrupted my sleep) decor was a little older.
Pros (+) Great location, room was a good size, bed was comfortable, staff was very friendly
Cons (-) Parking was $50
Pros (+) I love the view of Lake Ontario from the room and the close proximity to the Air Canada Centre and the Hockey Hall of Fame. Very cool to see many of the players in the lobby.
Cons (-) Check in was a little hectic because everyone was trying to check in early before the game.
Pros (+) The view, the Heavenly Bed , and the friendly & accomodating staff!
Cons (-) The rooms are ( especially bathroom) showing some wear. But still comfortable & nice.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the dining options available at The Westin Harbour Castle, Toronto?
The hotel offers a unique dining experience at the on-site restaurant, and guests can also enjoy a drink in the lounge bar. Additionally, there are a variety of eateries situated nearby for those wishing to dine out during their stay.
Are there any concerns about cleanliness at The Westin Harbour Castle, Toronto?
Some guests have mentioned concerns about cleanliness, such as small hairs in the bathroom and dusty areas. However, the hotel has modern facilities and a luxury day spa, and the staff are friendly and helpful.
What are the parking options at The Westin Harbour Castle, Toronto?
Some guests have expressed concerns about the narrow and dangerous parking. The hotel offers parking and valet parking, but guests have also mentioned the need to park elsewhere. It's advisable to inquire about parking options before arrival.
What can guests expect during the low season at The Westin Harbour Castle, Toronto?
The low season at the hotel is in December. During this time, guests can expect a great stay with daily housekeeping, contactless check-in/check-out, and a variety of nearby attractions to explore.
What are the unique amenities offered at The Westin Harbour Castle, Toronto?
The hotel offers a luxury day spa with a sauna, outdoor tennis courts, and an indoor pool. Additionally, guests can enjoy beach access, bicycle rental, and a variety of family-friendly facilities such as a kids club and playground.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Low Season Travel
If you prefer quieter periods, consider visiting in December, which is considered the low season. This can offer a more relaxed experience with potentially lower rates.
Explore Nearby Attractions
The hotel's proximity to attractions like the Hockey Hall of Fame, CN Tower, and the Scotiabank Arena makes it an ideal base for exploring Toronto's landmarks.
Check for Room Upgrades
Some guests reported receiving room upgrades, so it might be worth inquiring about this possibility during the check-in process.
Be Mindful of Parking
Several guests mentioned that the parking spaces were narrow and challenging to navigate. If you're driving, it's advisable to be cautious while parking.
Inquire About Pet-Friendly Rooms
If you have pet allergies, consider requesting a room that has undergone additional cleaning to address this concern, as some guests appreciated this service.
Consider Room Renovations
Some guests noted that the hotel's rooms were in need of renovation, so it may be worth checking for information about updated rooms or newly renovated areas.
Take Advantage of Early Check-In
Guests have reported being able to check in early, which can be especially convenient if you're arriving ahead of the standard check-in time.
Enjoy the Breakfast Variety
Guests appreciated the wide selection of breakfast options catering to various dietary preferences, making it a good choice for picky eaters.
Be Aware of Internet Connectivity
Some guests experienced issues with the internet, so it's advisable to check the connectivity upon arrival, especially if you rely on a stable connection.
Location
1 Harbour Sq, Toronto, ON M5J 1A6
What's nearby
- Scotiabank Arena434 yd
- The Harbourfront0.3 mi
- Hockey Hall of Fame0.4 mi
- Metro Toronto Convention Centre0.5 mi
- Toronto-Dominion Centre0.5 mi
- Toronto Harbour0.6 mi
- CN Tower0.6 mi
- Rogers Centre0.7 mi
- Four Seasons Centre0.8 mi
- Toronto City Hall0.9 mi
- Toronto Eaton Centre1 mi
- Queen Street West1 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about The Westin Harbour Castle, Toronto
Low season | February |
|---|---|
High season | November |
Average price (weeknight) | $286 |
Average price (weekend night) | $252 |
When to book a room at The Westin Harbour Castle, Toronto
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 7.7 |
|---|---|
Distance to city center | 0.8 mi |
Nearest Airport | Toronto Island |
Distance to airport | 1.4 mi |