Swimming pool was advertised as being out of action until 30th June. It was still out of action on 20th September. There should have been notification.
4 stars
Hotel Grand Chancellor Townsville
334 Flinders Street, Townsville, QLD 4810, Australia
Townsville, Australia
See location+61 7 4729 2000Photos of Hotel Grand Chancellor Townsville
Overview
Situated in Townsville, Hotel Grand Chancellor Townsville is within walking distance of Old Townsville Railway Station and provides a rooftop pool and a rooftop terrace. Only a short stroll from Perc Tucker Regional Gallery, it offers comfortable rooms equipped with a seating area, a flat-screen TV and a refrigerator.
A variety of personalized services are available for guests of Hotel Grand Chancellor Townsville, such as an express check-in and check-out feature, 24-hour room service and 24-hour security. Amenities include free wireless internet, an airport shuttle and a 24-hour reception.
The rooms at the resort have a desk and ironing facilities. The bathrooms feature a shower and offer a hair dryer.
The resort's in-house restaurant, Sugar Shaker Restaurant, is a popular spot to enjoy a meal. Each evening, guests are welcome to relax in the comfortable lounge bar. A variety of dining options are also found in the area.
Hotel Grand Chancellor Townsville is close to Reef HQ and Museum of Tropical Queensland. The Strand is also nearby.
Latest deals for Hotel Grand Chancellor Townsville
Amenities at Hotel Grand Chancellor Townsville
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Business center
- Flat-screen TV
- TV
- Cable or satellite TV
Services and conveniences
- Conference rooms
- Business center
- Car rental
- Wake-up service
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Key card access
- Express check-out
- Bottle of water
- 24hr front desk
Basics
- Free Wi-Fi
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Conditioner
General
- River view
- Sea view
- Seating area
- Slippers
- Interconnected room(s) available
- Telephone
- Carpeted
- Mountain view
- City view
- Storage available
Kitchen
- Wine glasses
- Electric kettle
- Oven
- Kitchenware
- Stovetop
- Tea/coffee maker
- Refrigerator
- Dining area
- Kitchen
Bathroom
- Shower
- Shower cap
- Hairdryer
- Toilet
- Toilet paper
- Bathrobe
- Private bathroom
- Walk-in shower
Dining
- Minibar
- Packed lunches
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Food can be delivered to guest accommodation
- Dining table
Accessibility and suitability
- Increased accessibility
- Elevator
- Accessible by elevator
- No smoking
- Upper floors accessible by elevator
- Designated smoking area
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- TV
Parking and transportation
- Parking
- Airport shuttle
- Private parking
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Family friendly
- Babysitting or child care
- Cribs available
- Kids meals
Outdoor
- Grill
- Balcony
Bedroom
- Alarm clock
- Wardrobe or closet
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Things to do
- Beach access
Fitness
- Fitness center
Pool
- Pool
Reviews of Hotel Grand Chancellor Townsville
8.0
Very good
1761 verified ratings
Wonderful
815
Very good
365
Good
257
Okay
119
Fair
97
Mediocre
51
Poor
57
Summary of reviews
Guests say
Guests appreciated the great location and friendly service of the hotel, making it ideal for events and nearby attractions. However, several reviews mentioned issues with outdated amenities, noise disturbances, and the condition of the swimming pool, which was not operational as advertised.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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Score by provider
8 out of 10
64 reviews
7 out of 10
1 review
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the nearby attractions to Hotel Grand Chancellor Townsville?
Hotel Grand Chancellor Townsville is close to various attractions such as Perc Tucker Regional Gallery, Museum of Tropical Queensland, and The Strand, providing guests with convenient access to cultural and leisure activities.
How is the cleanliness of the hotel rooms at Hotel Grand Chancellor Townsville?
Guests have consistently praised the cleanliness of the rooms at Hotel Grand Chancellor Townsville, with many reviews highlighting the clean and comfortable accommodations, ensuring a pleasant stay for visitors.
What are the parking options available at Hotel Grand Chancellor Townsville?
While there is no on-site parking, guests can park their cars next door for a small fee, providing convenient parking options for those traveling by car.
What is the best time to visit Hotel Grand Chancellor Townsville?
The high season at Hotel Grand Chancellor Townsville is in June, offering visitors an ideal time to experience the hotel's rooftop pool and terrace, as well as the nearby beach access and various dining options.
How are the beds at Hotel Grand Chancellor Townsville?
Guests have consistently praised the comfortable beds at Hotel Grand Chancellor Townsville, ensuring a good night's sleep and a relaxing stay for all visitors.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests praised the exceptional views from the rooms, especially those with balconies facing the fountain.
Consider the Central Location
Many guests appreciated the hotel's central location, making it convenient for accessing shops, restaurants, and local attractions.
Check for Room Accessibility
Some guests mentioned issues with room accessibility, particularly related to wheelchair access and bathroom facilities, so it's advisable to inquire about this before booking.
Be Mindful of Parking
Several guests highlighted the inconvenience of off-site parking and the need to walk back to the hotel due to the lack of an elevator in the car park.
Take Advantage of Room Service
Guests spoke positively about the room service options, including breakfast, and the wide variety of choices available.
Consider Noise Levels
Some guests reported issues with noise, including air conditioning and interference with the TV, so it may be helpful to inquire about this when booking.
Be Aware of Balcony Limitations
While some guests enjoyed the balcony areas, others found them small or mentioned a lack of usability, so it's worth considering this aspect when booking.
Inquire About Air Conditioning
Several guests mentioned issues with air conditioning, including insufficient cooling and noise, so it's advisable to check on this before booking.
Check for Cleanliness Concerns
Some guests reported cleanliness issues, such as mould in the shower and unclean windows, so it's important to consider this aspect when booking.
Consider Alternative Dining Options
While the hotel restaurant received positive feedback, some guests mentioned the availability of nearby dining options, providing flexibility for meals.
Location
334 Flinders Street, Townsville, QLD 4810
What's nearby
- Holiday Inn, Townsville29 yd
- Perc Tucker Regional Gallery209 yd
- Wharton Reef Light0.3 mi
- Jourama Falls0.3 mi
- Old Townsville Railway Station0.3 mi
- Museum of Tropical Queensland0.3 mi
- Maritime Museum of Townsville0.4 mi
- Reef HQ Aquarium0.4 mi
- Magnetic Island Ferry Terminal0.6 mi
- Queens Gardens0.7 mi
- The Strand0.8 mi
- Townsville Entertainment & Convention Centre0.9 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hotel Grand Chancellor Townsville
Low season | December |
|---|---|
High season | August |
Average price (weeknight) | $137 |
Average price (weekend night) | $132 |
When to book a room at Hotel Grand Chancellor Townsville
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Hotel Grand Chancellor Townsville
FAQs when booking at Hotel Grand Chancellor Townsville
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Closest
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See most recommended stays in TownsvilleGood to know
Value for money | 7.8 |
|---|---|
Distance to city center | 0.9 mi |
Nearest Airport | Townsville |
Distance to airport | 3.4 mi |
Everything you need to know for your stay in Townsville
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