Guest reviews
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All Reviews
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Solo
Overall Rating
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9.5 "World class service."9.6 "96% found the
staff to be very friendly ." 9.3 "93% thought theservice was very professional ." 8.7 "87% found therestaurant service to be one of the best ." 8.6 "86% said thereception staff was great ." -
9.5 "Terrific location."8.0 "
Great parking , according to 80%." 10.0 "100%liked the proximity to sightseeing ." -
9.4 "Excellent breakfast."
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9.3 "Excellent wellness & sports facilities."9.4 "94%
loved the sauna ." -
8.9 "Bar is amazing."
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3.3 "Internet is poor."2.0 "80% said the
wifi quality was bad ."
Overall Rating
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9.6 "Terrific location."8.1 "
Great parking , according to 81%." -
9.5 "World class service."9.7 "97% found the
staff to be very friendly ." 8.6 "86% found therestaurant service to be one of the best ." 9.3 "93% thought theservice was very professional ." 8.4 "84% said thereception staff was great ." -
9.4 "Excellent breakfast."
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9.3 "Excellent wellness & sports facilities."9.5 "95%
loved the sauna ." -
7.9 "Nice rooms."9.5 "95% thought the
view was good ." 9.2 "92%enjoyed the furniture ." 7.4 "74% saidrooms were clean ." 8.4 "84% appreciated themodern rooms ." 9.0 "90%enjoyed the balcony ." -
3.9 "Internet is poor."2.4 "76% said the
wifi quality was bad ."
Overall Rating
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9.4 "World class service."
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9.3 "Excellent breakfast."
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8.7 "Vibe was good."
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7.8 "Nice rooms."
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6.9 "Average comfort."
Overall Rating
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9.4 "World class service."
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9.3 "Excellent wellness & sports facilities."
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8.7 "Vibe was good."9.1 "91%
enjoyed the friendly atmosphere ." 7.9 "79% thought, thehotel was modern ." -
8.6 "Food is delicious."
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8.1 "Rooms are great."
Recent reviews
- All reviews
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- Negative
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7.0review from
We loved the view over Mosel and watching at a beautiful castle wile eating breakfast. Excellent food and restaurant and lovely Spa. We thought the city where a bit boring, everything was closed and did not know oct/nov. was off season.
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7.3review from
Only stayed one night but was very comfortable and river views were lovely. Staff helpful would stay here again. Appartment very spacious. Not quite sure our dog was welcome seemed to be a lot of restrictions.Was not able to book a table to eat at hotel which was a shame.
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7.7review from
The ultimate hotel hideaway! Trapped in a time warp somewhere on the Mosel. You expect Baron von Richtoven or Hercule Poirot to walk into the restaurant at any moment. Even the toilets are like an art gallery. Food excellent. Our room was designated as in the main body of the hotel but was actually in an attached part over the public toilets.
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8.0review from
Very good service. Food and service in dinning room was outstanding
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8.0review from
The greeting on arrival was very welcoming and genuine. The food and service was superb. Stunning art deco hotel.
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8.0review from
The service very hospitable
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7.6review from
Fab big room & spotlessly clean. Very nice staff. Over excessive selling of products in the beauty spa....very of putting. Would have used it again except for that.
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7.2review from
good hotel,romantic atmosphere
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7.6review from
Great location near the wine festival
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7.2review from
We had a beautiful junior suite. The breakfast is excellent and so is the food and service in the restaurant.
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7.0review from
We loved the view over Mosel and watching at a beautiful castle wile eating breakfast. Excellent food and restaurant and lovely Spa. We thought the city where a bit boring, everything was closed and did not know oct/nov. was off season.
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7.3review from
Only stayed one night but was very comfortable and river views were lovely. Staff helpful would stay here again. Appartment very spacious. Not quite sure our dog was welcome seemed to be a lot of restrictions.Was not able to book a table to eat at hotel which was a shame.
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7.7review from
The ultimate hotel hideaway! Trapped in a time warp somewhere on the Mosel. You expect Baron von Richtoven or Hercule Poirot to walk into the restaurant at any moment. Even the toilets are like an art gallery. Food excellent. Our room was designated as in the main body of the hotel but was actually in an attached part over the public toilets.
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7.6review from
Fab big room & spotlessly clean. Very nice staff. Over excessive selling of products in the beauty spa....very of putting. Would have used it again except for that.
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7.2review from
good hotel,romantic atmosphere
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7.6review from
Great location near the wine festival
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7.2review from
We had a beautiful junior suite. The breakfast is excellent and so is the food and service in the restaurant.
