Would you like to save as your currency permanently or for this visit only?
Most of the staff were great, many of them remembering our name by the second week which added a personal touch. The location is great, with public transport easily accessible as were nearby restaurant and shops. Room was dirty when we first got there (dust on shelves and floor), had to keep asking for a hand towel almost every day, which was taken away for cleaning despite leaving it on the towel rack. Food a little bit on the expensive side, but plenty of good restaurants close by.
The view Shower room gets flooded when you use them. The hotel is not handicap friendly. They only have one elevator for the whole hotel guest and staffs use the same elevator.
The hotel is basically ok, and it is obvious there was investment in the facitlities. However, it is far from town and anything going on. No taxis, only tricycles, but s usual the hotel have little or no idea how to run a hotel for foreigners. The service was appauling for this quite highly priced hotel. The restaurant closed early in the evening so we could not eat on arrival, despite reception saying it was open. Breakfast finished earlier than stated, and we had miserable cold plate of dried fish & rice (even though staff members were eating toast and marmalade). The sports room closed at 10 pm, and then demanded id, even though we were gustes in the hotel. To finish off, we were told 2 bottles of free water daily by the staff, but they demanded payment for each day after the first day. The hotel could be nice, but it is badly run and the last thing you think off is to stay there and use the facitlities. Very disapponting
staff OK, breakfast - can do much better Swimming pool is a joke. Fitness center says open from...to..... but was found to be closed which was not too bad as the equipment we could see was so so. Amenities in the room? had to ask for shampoo and coffee. Last but not least congratulation to those making the picture of the hotel to be posted on the web. None of us recognized the hotel when we arrived.!
It felt like a hotel. We didn't like the layout of the room. The bathroom was too tiny and the couch was not comfortable. The mattress and pillows were on the hard side. The pool area was tiny and not enough seating. We just turned around and didn't bother. Nice view. I also thought the hotel was located on the other side of the street for a better view. A little dissappointed there. It was the spa area that sealed the deal. It was my birthday and upgraded our room package to include a massage for two. They were rude on the phone when I called to try and make our appointent. We weren't able to get in until Sunday morning. The area was nice. However, my husbands tech left for about 5 minutes and didn't tell my husband. My tech had to tell him when he started
The staff were very accommodating and friendly. U Unfortunately the non- smoking room that was assigned to us was reeking of smoke, so we asked the staff to transfer us to another room, which they promptly did.
nothing room was small and dirty NOISY: 1. Walls are so thin that you are kept awake with the sounds of people copulating, arguing, and "negotiating" with their hired companions. 2. the staff wheels their carts up and down the halls frequently throughout the night for some inexplicable reason. And it sounds like Santa's sleigh, because they incomprehensibly decided to bells (or maybe a tray of glasses?) on the cart. 3. Rats or some similar sort of critter crawling through the low ceilings and thin walls. With the lights off, it seems like they are inches from your face (probably just the harmonics of the sheetrock & room shape amplifying the scurrying, but still disconcerting) 4. aircon loud as a jet engine: when on, the room is FREEZING and the bed has only a sheet (no blanket). When off, the room is sweltering like a jungle (hotter than it actually is outside). GROSS: 1. bed "mattress" was a foam mat wrapped in black vinyl leather. It was cracked and peeling like an old fraternity basement sofa & looked like it had seen about as many parties--covered in stains of various sorts, including one face-sized blood-collored stain at the center (no joke or hyperbole) 2. the sheets weren't quite big enough to cover the "mattress", and the vinyl texture kept it sliding off all night, so you are guaranteed to wake up numerous times sweating with your clammy flesh adhered to the sticky body-fluid splotches of previous guests and their "guests" STINGY: 1. World's worst hotel breakfast. Gross and flavourless, I gave it two chances and then didn't go back. Everything was sort of moist and semi-sweet like you would imagine a pre-made mylar bag titled, "Chinese meat dish" in an army-ration or airplane meal to taste. (I love Filipino food. This is not) 2. No housekeeping service & they actively try to dissuade you when you request replacement sheets or towels to change them yourself--two of them come to the room & they stand at the door authoritatively with the service stack in hand. STAFF: "one is enough, right" (handing you one sheet from the stack) YOU: "Um, no. I'd really like a full set" STAFF: "Are you sure? Maybe you just need one." YOU: "No really. I would like a complete set." STAFF: "Really?" (standing awkwardly hoping to pressure you to change your mind) YOU: "Give it to me please." STAFF: (hands you the second sheet, deliberately removing the pillowcases) YOU: "And the pillowcases too. THE COMPLETE SET" STAFF: (hands you the pillowcases, deliberately separating them from the towels) YOU: "And the towels too. THE COMPLETE SET!" STAFF: "Ase you sure you need that?" YOU: "THE COMPLETE SET!" STAFF: (finally hands you the towels begrudgingly but grabs the soap off the pile as you take it from them) YOU: "And the soap too. I've been here three days, and it cost me $40 per day. The bed is filthy and infected, I shouldn't have to ASK for a replacement soap!" STAFF: (hands it over & they turn and walk away with a scowl)
The proximity to Perpetual Help Dalta Medical Center in Las Piñas. Guarded parking lot No towels, no response from the staff when informed, only one room key, breakfast buffet was terrible, guards often sleeping at their posts