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The attitude of the staff. The predictability of the service. The cleanliness. It's only a small point but the snacking menu is a bit light. As we arrived on public holiday, we couldn't easily find other places open. SOme items on menu were not available. No great problem. We were looked after well.
User friendly easy to find we enjoyed the restaurant car parking easy with easy access to main roadNo No
Family room booked, double bed and 2 singles. Stopover en route to holiday destination. Excellent room and shower room. Clean etc and really good value 64 euro for the room. Secure location, we arrived after midnight and needed to telephone the hotel so that they could send security guard to open the gate to let us in (took less than one minute). Modern hotel. Excellent value. no negatives but we arrived very late and departed the next morning.
Quiet rooms and spacious - staff friendly.Food excellent in restaurant.
courtesy of the staff & the French people in general
I like the location which is a bit outside of Nantes downtown and also a very quiet place and a very good standard for the room and also for the food which is of quality and correct pricing. I appreciate as well the outside decoration of this hotel. The room I was given was probably too far away from the wifi network so I could not receive a proper signal. But this was a minor inconvenient.
efficient easy and convenient
No public transport acces to Nantes Cente. Impossible for a Conference delegate without a car if the Conference venue is downtown. THe difficulty i n accessing transport should be made clear o n the Hotel information. Otherwise, provide a mini-bus service to and from central Nantes
The restaurant was unable to cope with a full hotel. We had to eat at a nearby restaurant.
spacoius clean room and excellent service
Helpful, friendly staff. Good meal at the restuarant. Large room. Was in Nantes on business and the only way of getting from the hotel to Nantes and back was by taxi. This cost about 50 Euros each day. And if you want a taxi, make sure you book it the night before otherwise long delays.
the quietness as we stayed on friday night also helpful staff
The hotel was empty - mid august! Due to this fact most services were limited eg bar closed at 9pm
close to airport unable to buy bottle of wine from bar
The room was clean, warm and comfortable. The staff were nice and the breakfast was fine. The hotel was 5 minutes walk from the airport and it was great value for money.
I especially liked how pleasant and helpful the staff was at the front desk. The food in the restaurant was was extremely well prepared. I would look at staying at another Oceania hotel again in the future. With the location of the hotel at the airport it would have been easier to do business in the city with a car.
Room was very good. Breakfast also good Arrived late from a flight & couldn't find the water machines mentioned in the brochure. No food available Sunday Lunchtime
Ease of being able to walk to the airport.
the fact hotel was so convenient to airport for early morning flight
walking distance to the airport with suitcases in tow
Cleanliness, quiet, excellent bar service, suited the business traveller well Inefficient internet service, restaurant closed too early,
I was unable to put drinks from the bar on my room. Which on arrival was inconvenient as we had very few Euros and the nearest atm was at the airport. I was offered a lift to get some cash. Not perfect but a help.
Rooms were v. spacious and comfortable. Restaurant was lovely. All staff were very friendly No
Friendly approach in reception; they were able to converse in english which was a great help Would have liked tea/coffee facilities in the room. However, one could go to the bar for both, so it wasn't a big issue.
Was ideal for us as we needed something close to airport. For anyone wanting a simple hotel near the airport it's fine without being anything special.
Extremely friendly staff and exceptionally close to airport with a shuttle service on demand.
It's not finished! The refit was going on whilst I was there and I think the room rate should have reflected this disturbance. The reception was dusty and dirty due to the building works and I got this dust all over my suit from the lifts. The place will look good when it's finished but has been reopened too early to charge full rate when it is in this state.
the wireless internet connection did not work as I never received a login and password to access it
walking distance to airport
Close to the Airport / Good Value for Money / Complimentary Internet Access Currently being redecorated
Quite good hotel with comfortable room. Hotel staff is frendly and polite. In spite of closure to airport the room is not noise. The room was very small.
The distance from Nantes airport and the handy shuttle service (although it only really take a few minutes to walk once you work out the route). Breakfast was a good buffet although hardly any hot food available. The hotel was being completely refurbished and was a mess. We still had to pay full price for our room despite this. Workmen started early in the morning. We had to walk through plastic sheeting to find our room. There were no clear directions to the room and our room had no room number outside. One of the staff on the desk was pretty frosty with us. You have to walk to a hotel next door for breakfast which was not clearly explained.
The room was clean, however the hotel is quite far away from the city centre. Far away from the city centre and if you use public transportation than you have to walk for 10 min. through sometimes deserted areas.
Brand new hotel with very friendly staff. Hard to find with a GPS but it is worth it.
All staff were extremely helpful and welcoming. The room was spotless and very comfortable. We thoroughly enjoyed the breakfast although normally a bit too expensive for our pocket! Nothing - absolutely perfect for our night out.
Very convenient the Zenith Theatre and the shopping at the Atlantis shopping centre. Parking easy as well outside the hotel. Good breakfast. Pity there is no restaurant for an evening meal.
lean, modern, very helpful staff
excellent room very quiet . good breakfast selection . secure parking a definite plus .
Excellent location: Zenith 1 minute's walk & Atlantis Shopping Center within walking distance (with unfortunately not very good restaurants). The hotel breakfast is great, with freshly squeezed citrus fruits at choice! Staff remembered us from last time and are professional and extremely helpful. Tea/coffee set in room!!! Underground parking at 10 EUR/night (recommended with big Zenith events) with lift direct to room. Lots of TV channels TNT + CNN + Eurosport etc. Top marks! In spite of quite spacy rooms and excellent showers with great turbo pressure, seperate wc; one little ick: The lack of wardrobe space (lacks drawers, easily accessible shelfspace, shoe-space) so I would not stay for a longer period of time, but then I imagine this is not the kind of clientele this hotel attracts. Still a great place for a business stopover, zenith visit, or hospitals.
New and clean Location difficult to find as not on Sat Nav yet
Friendly staff, lovely breakfast, modern desing furniture Grounds need attention
very good value for money. Simple rooms but clean and comfortable.great dor visiting the Zenith or the Atlantis shopping complex difficult to find at first because 2 roads of a similar name are side by side!
Good for a stopover point, cheap, cheerful and clean. Big comfortable beds. Nearby there's a great family bowling/pizza place. No tea/coffee making facilities.
staff very helpful and polite excellent breakfast a good place to stay for an overnight stop
The room was clean and tidy and the breakfast was adequate and fresh and the bedsa were comfortable No ventilation in bedroom and non functioning air conditioning unit
The comfort and good facilities as I was attending a wedding. Very helpful staff.
It was very useful for us visiting Ikea Nothing
The Staff were very friendly and most helpful. I was having 2 cateract operations at the nearby polyclinique so it made all the difference I can't think of any
It was clean and conveniently situated near the tramway
The SPA is really good and modern The rooms need renovation: the furniture is perfect but the infrastructure is old (doors, tiles)
The staff were very friendly and courteous. We had a very nice dinner in the hotel and was impressed with the service and the help we got with the menu. We found it difficult to find.
Quality of food and wine was good, but rather expensive for the state in which the hotel and spa are!!!Staff was young, friendly, polite and adequate. Would-be luxury spa,where maintenance has not been taken care off,poor cleaning of the restaurant and terrace,the Spa is in a very poor shape,lots of repairs to be done,lots of maintenance to be done,hallways to be repainted,no airco in the rooms,not really worth it's money!
The rooms were nice and comfortable. Breakfast was very nice. When we EVENTUALLY got to use the pool it was nice. The spa staff were more helpful than the hotel reception staff, and they spoke more english - we didn't find this out until later on in our stay though. The food and drinks in the evening were very expensive. The pool and spa facilities were shut, for nearly all of our stay, when they were supposed to be open. So we could not have a nice relaxing spa/pool break. There were a lot of business meetings going on. The reception staff were not very helpful and did not speak much engish, so it was very difficult with our limited french. It is not a particularly good place for familys to stay.
The location was very good , pleasant and quiet. Food was very good and room comfortable.
Convenient location, rooms reasonable size, efficent reception staff. Large party dining meant slow service at dinner, plus they had run out of some dishes. Bar was closed.
Nice foyer and bar area. rooms very basic for a 3 star, not even a kettle in the room. i requested a table for dinner on booking but there was a wedding on and no food for guests. next night there was no catering due to changeover of chef.
Most noticeable was the friendliness of the staff. They were also very helpful. One lady on the reception actually offered us her own personal umbrella on the Sat when we were going to attend a wedding as it had started raining outside, which was very very nice of her :) The beds were comfy and the hotel location good for trips into Nantes city centre. The bathrooms could use some updating with proper shower heads and shower curtains that fit the tub. Also, the buffet breakfast needs some improvement as the selection was not always fresh and there was not a lot of choice either. Lunch menu was also very limited ( couldn't even request a salad, as it was not on the menu ! )
Clean, spacious enough and a settee to read or watch tv Lack of towel rails in the bathroom
Very nice hotel! Good position, clean rooms with very comfortable beds, a tv and a quite wide bathroom. The staff is nice and kind. If you ever go to Saint Herblain I recommend you this hotel!!!
Food was ok, Service of the lady at the desk was very good
Friendly staff and nice setting
The hotel is very well located for the Zenith concert hall - a 5 minute walk. There are various fast food outlets and restaurants in the immediate vacinity though the hotel has a good restaurant. Room was clean, well fitted and quiet. Ample free parking was available in the hotel grounds. Brakfast was very good and the staff were extremely pleasant and helpful. Will stay there again when we next visit the Zenith or the shopping centre ,(including Ikea), which is also very close to the hotel. For city break people this hotel is within easy reach of the park and ride tramline to Nantes and the hotel cheaper and quieter than hotels in Nantes - also hard to find parking in Nantes.
Good breakfast buffet (good price / quality ratio). Enough parking space
very helpful staff
I liked the cleanliness of the apartment, the bathroom, the fact that internet was provided for free, and that it was quiet. Also, the location next to shops and the tram line was good. It would have been very useful to get information about services available, check-out times, how to connect the internet, etc, that applied directly about the hotel, rather than the generic information for all hotels in the group. The placing of some things in the room (2-room apartment) was odd - like having the toilet on the other side of the apartment to the bathroom. Also, the couch was not facing the TV. The staff were generally good, but not much information was provided.
Additional space and separate rooms definitely was a bonus
Room on two floors. Fridge, cooker, microwave, dishwasher. Perfect for family. Free parking.
Apartments were small but clean and confortable. Kitchenette fully functional. Close to a cinema with pizzeria and very close to metro.
Friendly and helpful staff, nice accomodations No hair dryer
Friendly and really helpful staff, clean and spacious rooms. The internet connection with DSL modem is quite slow and not stable.
Spotless environment friendly and helpful staff very comfortable studio delicious continental breakfast There were no bad points.
The duty manager was very accomodating and looked after our very large party very well. Each room was clean. Varied fresh buffet breakfast.
The hotel was simple which suited my needs, however I did not try the restaurant. It was a little further from the center of town than I had originally thought, but I think that this was due to a lack of research on my part!
The friendliness of the staff - even at the ridiculous early hours of the morning that we arrived. Breakfast was a bit basic but was good enough to last until lunchtime
The hotel staff were most helpful coping with my pigeon French very well. The hotel is a fair distance from the centre of town which I did not appreciate at the time of booking. More research needed on my part next time.
Staff friendly,good outside area we were not told that restaurant was closed at weekends and nearsest was a kilometer walk at least
Staff very friendly, Family room was 2 rooms and had great space!
Clean and comfortable, friendly staff 'Triple' room was just a very small double room with a pull out mattress. Third bed not set up in advance.
there is a bus stop near by that takes you to tram station which goes directly to city centre of Nantes. it is far away from center of Nantes. it takes 30 min to the city centre by bus&tram.
Value for money. efficient friendly staff.
interconnecting rooms so the children were safe, but we could stay up a little later
We arrived at St Malo on the ferry bound for the Royan so locationwise it was ideal. A few miles before the confusing Nantes ring-road. Just by the N137. The family room was very spacious. Tthe restaurant menu was not ideal for families with young children (A La Carte), however I guessed this before booking so it was not a big deal.
The garden and pool area. Also very good restaurant. We did not have air conditioning in our room.
The hotel we stayed at was lovely, friendly hosts, clean rooms - lovely new swimming pool and a peaceful lake to walk around. Close to Saumur which is a lovely area and plenty to see in this area. Maybe have tea/coffee facilites would be nice but other than that I would recommend it.
When en route to chanel ports excellent gourmet stop off Breakfast needs improvement
Comfort ~ great, facilities ~ great, food (dinner) ~ superb, breafast ~ excellent Nothing we didn't like .. we were 'stopping over' en route further south in France .. our cars were full of luggage etc. A garage or secure compound to enable us to leave the cars packed overnight would have been excellent and worth an additional charge.
The restaurant was a bit dated and the food was expensive and not very exciting.
We arrived at the hotel 1.30am was nobody inside but short notice was left for us how to get in. The swimming pool had a green water.
Restaurant was good quality but quite expensive. Very close to Route National and not as well situated as web site suggested. Facilities in room a bit basic for the price.
The food. It's next door to the Nantes/Rennes road, which wouldn't be much fun for a week's holiday. Fortunately we were there for one night. There was a large cordoned off hole in the lawn just outside our room. Not pretty!
Friendly staff and very nice dinner. Good with the kids aged 8 and 13 No stationery/pens/pencils/ in the rooms
Clean but spartan, a defininite one nighter Location difficult to find and on a industrial zone. Breakfast expensive at 9 euro each, perhaps the value of the pound makes it even worse.
location and breakfast excellent
The restaurant. Staff were excellent and food was really very good. The bedroom was small and not very comfortable. Beds were comfortable.
Food was very good with very good selection Location on a trading estate
The staff were punctual and very helpful in their service The room smelled of cigarette smelled of residual cigarette smoke
Met the needs of a traveller who was just staying over for flight early next day Bit too far from airport
Very friendly staff, lovely room, close to the airport, very good value for money I would stay here again and recommend it to anyone
Simple, cheap, clean. Not easy to find.
Close to the airport Not clean, bad beds, low quality