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The attitude of the staff. The predictability of the service. The cleanliness. It's only a small point but the snacking menu is a bit light. As we arrived on public holiday, we couldn't easily find other places open. SOme items on menu were not available. No great problem. We were looked after well.
Family room booked, double bed and 2 singles. Stopover en route to holiday destination. Excellent room and shower room. Clean etc and really good value 64 euro for the room. Secure location, we arrived after midnight and needed to telephone the hotel so that they could send security guard to open the gate to let us in (took less than one minute). Modern hotel. Excellent value. no negatives but we arrived very late and departed the next morning.
User friendly easy to find we enjoyed the restaurant car parking easy with easy access to main roadNo No
Rooms were v. spacious and comfortable. Restaurant was lovely. All staff were very friendly No
I especially liked how pleasant and helpful the staff was at the front desk. The food in the restaurant was was extremely well prepared. I would look at staying at another Oceania hotel again in the future. With the location of the hotel at the airport it would have been easier to do business in the city with a car.
walking distance to the airport with suitcases in tow
Ease of being able to walk to the airport.
Room was very good. Breakfast also good Arrived late from a flight & couldn't find the water machines mentioned in the brochure. No food available Sunday Lunchtime
I was unable to put drinks from the bar on my room. Which on arrival was inconvenient as we had very few Euros and the nearest atm was at the airport. I was offered a lift to get some cash. Not perfect but a help.
The room was clean, warm and comfortable. The staff were nice and the breakfast was fine. The hotel was 5 minutes walk from the airport and it was great value for money.
the fact hotel was so convenient to airport for early morning flight
close to airport unable to buy bottle of wine from bar
Cleanliness, quiet, excellent bar service, suited the business traveller well Inefficient internet service, restaurant closed too early,
I like the location which is a bit outside of Nantes downtown and also a very quiet place and a very good standard for the room and also for the food which is of quality and correct pricing. I appreciate as well the outside decoration of this hotel. The room I was given was probably too far away from the wifi network so I could not receive a proper signal. But this was a minor inconvenient.
Helpful, friendly staff. Good meal at the restuarant. Large room. Was in Nantes on business and the only way of getting from the hotel to Nantes and back was by taxi. This cost about 50 Euros each day. And if you want a taxi, make sure you book it the night before otherwise long delays.
the quietness as we stayed on friday night also helpful staff
The hotel was empty - mid august! Due to this fact most services were limited eg bar closed at 9pm
Quiet rooms and spacious - staff friendly.Food excellent in restaurant.
The restaurant was unable to cope with a full hotel. We had to eat at a nearby restaurant.
spacoius clean room and excellent service
courtesy of the staff & the French people in general
efficient easy and convenient
No public transport acces to Nantes Cente. Impossible for a Conference delegate without a car if the Conference venue is downtown. THe difficulty i n accessing transport should be made clear o n the Hotel information. Otherwise, provide a mini-bus service to and from central Nantes
It's not finished! The refit was going on whilst I was there and I think the room rate should have reflected this disturbance. The reception was dusty and dirty due to the building works and I got this dust all over my suit from the lifts. The place will look good when it's finished but has been reopened too early to charge full rate when it is in this state.
Close to the Airport / Good Value for Money / Complimentary Internet Access Currently being redecorated
Extremely friendly staff and exceptionally close to airport with a shuttle service on demand.
Was ideal for us as we needed something close to airport. For anyone wanting a simple hotel near the airport it's fine without being anything special.
Quite good hotel with comfortable room. Hotel staff is frendly and polite. In spite of closure to airport the room is not noise. The room was very small.
The distance from Nantes airport and the handy shuttle service (although it only really take a few minutes to walk once you work out the route). Breakfast was a good buffet although hardly any hot food available. The hotel was being completely refurbished and was a mess. We still had to pay full price for our room despite this. Workmen started early in the morning. We had to walk through plastic sheeting to find our room. There were no clear directions to the room and our room had no room number outside. One of the staff on the desk was pretty frosty with us. You have to walk to a hotel next door for breakfast which was not clearly explained.
Friendly approach in reception; they were able to converse in english which was a great help Would have liked tea/coffee facilities in the room. However, one could go to the bar for both, so it wasn't a big issue.
walking distance to airport
the wireless internet connection did not work as I never received a login and password to access it
Good for a stopover point, cheap, cheerful and clean. Big comfortable beds. Nearby there's a great family bowling/pizza place. No tea/coffee making facilities.
The room was clean and tidy and the breakfast was adequate and fresh and the bedsa were comfortable No ventilation in bedroom and non functioning air conditioning unit
staff very helpful and polite excellent breakfast a good place to stay for an overnight stop
very good value for money. Simple rooms but clean and comfortable.great dor visiting the Zenith or the Atlantis shopping complex difficult to find at first because 2 roads of a similar name are side by side!
All staff were extremely helpful and welcoming. The room was spotless and very comfortable. We thoroughly enjoyed the breakfast although normally a bit too expensive for our pocket! Nothing - absolutely perfect for our night out.
Excellent location: Zenith 1 minute's walk & Atlantis Shopping Center within walking distance (with unfortunately not very good restaurants). The hotel breakfast is great, with freshly squeezed citrus fruits at choice! Staff remembered us from last time and are professional and extremely helpful. Tea/coffee set in room!!! Underground parking at 10 EUR/night (recommended with big Zenith events) with lift direct to room. Lots of TV channels TNT + CNN + Eurosport etc. Top marks! In spite of quite spacy rooms and excellent showers with great turbo pressure, seperate wc; one little ick: The lack of wardrobe space (lacks drawers, easily accessible shelfspace, shoe-space) so I would not stay for a longer period of time, but then I imagine this is not the kind of clientele this hotel attracts. Still a great place for a business stopover, zenith visit, or hospitals.
The room was clean, however the hotel is quite far away from the city centre. Far away from the city centre and if you use public transportation than you have to walk for 10 min. through sometimes deserted areas.
excellent room very quiet . good breakfast selection . secure parking a definite plus .
Very convenient the Zenith Theatre and the shopping at the Atlantis shopping centre. Parking easy as well outside the hotel. Good breakfast. Pity there is no restaurant for an evening meal.
New and clean Location difficult to find as not on Sat Nav yet
Friendly staff, lovely breakfast, modern desing furniture Grounds need attention
Brand new hotel with very friendly staff. Hard to find with a GPS but it is worth it.
lean, modern, very helpful staff
The comfort and good facilities as I was attending a wedding. Very helpful staff.
The Staff were very friendly and most helpful. I was having 2 cateract operations at the nearby polyclinique so it made all the difference I can't think of any
It was very useful for us visiting Ikea Nothing
It was clean and conveniently situated near the tramway
The staff were very friendly and courteous. We had a very nice dinner in the hotel and was impressed with the service and the help we got with the menu. We found it difficult to find.
Quality of food and wine was good, but rather expensive for the state in which the hotel and spa are!!!Staff was young, friendly, polite and adequate. Would-be luxury spa,where maintenance has not been taken care off,poor cleaning of the restaurant and terrace,the Spa is in a very poor shape,lots of repairs to be done,lots of maintenance to be done,hallways to be repainted,no airco in the rooms,not really worth it's money!
The rooms were nice and comfortable. Breakfast was very nice. When we EVENTUALLY got to use the pool it was nice. The spa staff were more helpful than the hotel reception staff, and they spoke more english - we didn't find this out until later on in our stay though. The food and drinks in the evening were very expensive. The pool and spa facilities were shut, for nearly all of our stay, when they were supposed to be open. So we could not have a nice relaxing spa/pool break. There were a lot of business meetings going on. The reception staff were not very helpful and did not speak much engish, so it was very difficult with our limited french. It is not a particularly good place for familys to stay.
The SPA is really good and modern The rooms need renovation: the furniture is perfect but the infrastructure is old (doors, tiles)
The location was very good , pleasant and quiet. Food was very good and room comfortable.
Clean, spacious enough and a settee to read or watch tv Lack of towel rails in the bathroom
Convenient location, rooms reasonable size, efficent reception staff. Large party dining meant slow service at dinner, plus they had run out of some dishes. Bar was closed.
Most noticeable was the friendliness of the staff. They were also very helpful. One lady on the reception actually offered us her own personal umbrella on the Sat when we were going to attend a wedding as it had started raining outside, which was very very nice of her :) The beds were comfy and the hotel location good for trips into Nantes city centre. The bathrooms could use some updating with proper shower heads and shower curtains that fit the tub. Also, the buffet breakfast needs some improvement as the selection was not always fresh and there was not a lot of choice either. Lunch menu was also very limited ( couldn't even request a salad, as it was not on the menu ! )
Nice foyer and bar area. rooms very basic for a 3 star, not even a kettle in the room. i requested a table for dinner on booking but there was a wedding on and no food for guests. next night there was no catering due to changeover of chef.
Friendly staff and nice setting
Very nice hotel! Good position, clean rooms with very comfortable beds, a tv and a quite wide bathroom. The staff is nice and kind. If you ever go to Saint Herblain I recommend you this hotel!!!
Good breakfast buffet (good price / quality ratio). Enough parking space
The hotel is very well located for the Zenith concert hall - a 5 minute walk. There are various fast food outlets and restaurants in the immediate vacinity though the hotel has a good restaurant. Room was clean, well fitted and quiet. Ample free parking was available in the hotel grounds. Brakfast was very good and the staff were extremely pleasant and helpful. Will stay there again when we next visit the Zenith or the shopping centre ,(including Ikea), which is also very close to the hotel. For city break people this hotel is within easy reach of the park and ride tramline to Nantes and the hotel cheaper and quieter than hotels in Nantes - also hard to find parking in Nantes.
Food was ok, Service of the lady at the desk was very good
interconnecting rooms so the children were safe, but we could stay up a little later
Clean and comfortable, friendly staff 'Triple' room was just a very small double room with a pull out mattress. Third bed not set up in advance.
The duty manager was very accomodating and looked after our very large party very well. Each room was clean. Varied fresh buffet breakfast.
The hotel was simple which suited my needs, however I did not try the restaurant. It was a little further from the center of town than I had originally thought, but I think that this was due to a lack of research on my part!
there is a bus stop near by that takes you to tram station which goes directly to city centre of Nantes. it is far away from center of Nantes. it takes 30 min to the city centre by bus&tram.
Staff friendly,good outside area we were not told that restaurant was closed at weekends and nearsest was a kilometer walk at least
Value for money. efficient friendly staff.
Staff very friendly, Family room was 2 rooms and had great space!
The hotel staff were most helpful coping with my pigeon French very well. The hotel is a fair distance from the centre of town which I did not appreciate at the time of booking. More research needed on my part next time.
The friendliness of the staff - even at the ridiculous early hours of the morning that we arrived. Breakfast was a bit basic but was good enough to last until lunchtime
The restaurant was a bit dated and the food was expensive and not very exciting.
We arrived at the hotel 1.30am was nobody inside but short notice was left for us how to get in. The swimming pool had a green water.
Restaurant was good quality but quite expensive. Very close to Route National and not as well situated as web site suggested. Facilities in room a bit basic for the price.
The hotel we stayed at was lovely, friendly hosts, clean rooms - lovely new swimming pool and a peaceful lake to walk around. Close to Saumur which is a lovely area and plenty to see in this area. Maybe have tea/coffee facilites would be nice but other than that I would recommend it.
The food. It's next door to the Nantes/Rennes road, which wouldn't be much fun for a week's holiday. Fortunately we were there for one night. There was a large cordoned off hole in the lawn just outside our room. Not pretty!
Comfort ~ great, facilities ~ great, food (dinner) ~ superb, breafast ~ excellent Nothing we didn't like .. we were 'stopping over' en route further south in France .. our cars were full of luggage etc. A garage or secure compound to enable us to leave the cars packed overnight would have been excellent and worth an additional charge.
The garden and pool area. Also very good restaurant. We did not have air conditioning in our room.
Friendly staff and very nice dinner. Good with the kids aged 8 and 13 No stationery/pens/pencils/ in the rooms
We arrived at St Malo on the ferry bound for the Royan so locationwise it was ideal. A few miles before the confusing Nantes ring-road. Just by the N137. The family room was very spacious. Tthe restaurant menu was not ideal for families with young children (A La Carte), however I guessed this before booking so it was not a big deal.
When en route to chanel ports excellent gourmet stop off Breakfast needs improvement
The swimming pool was very nice. The restaurant was good only the wine was very expencive. Very nice personal in the restaurant Room cleaning was no good. no coffee,milk and sugar every day in the room. Towels not clean every day had to go to the reception every day to ask for that. Rooms are very very small also the bathroom very small, small beds to small for the price per night!
Restaurant good, but expensive. See above - no cheaper option for food.
Especially like the pool and surroundings of the Hotel Romm was a little small with the extra bed for child
very helpful and kind staff, cleanliness, great restuarant, availibility of the swimming pool, discounted price
Room was excellent, gardens and pool lovely N/A
Pool Gate was closed at night without our being told
Have stayed at this hotel several times when flying out of Nantes airport, hotel clean and comfortable in countryside surrounding with ample car parking on site. Hotel staff very helpful, good breakfast is available. Swimming pool and tennis available on site.There is a gourmet restaurant on the hotel site which is excellent, other eating places are to be found close by in Bouaye - n.b most restaurants, including one on hotel site, closed Sunday evening.
The lady we dealt with at reception was excellent.Nothing was a bother .She really went out of her way to show us around and sort a cot for our baby.
The pleasant relaxed atmosphere The addition of a charge for booking taxis into city centre as levied on the final bill, although a small amount surely this could be absorbed in a deal with a local firm as their charges are already quite high. This is even more relevant as the restaurant closes on Sunday evenings
Very clean and comfortable room with very affordable price. Only minutes drive to Nantes Airport even in morning rush hour. No.
A beautiful old chateau, but should never be offered for occupancy at this time. Photos look great but fail to show the scaffolding and restoration in progress. Completely misrepresented. Location given as .3km from airport; actually about 20+km and a $60 cab fare as no other transportation available for evening arrival. Not only is the chateau under renovation, it is not even occupied by owner yet.