Jkab Beach Resort

The breakfast service at the resort is worth noting. There's a diverse menu catering to varied taste buds, from spicy delicacies to sweet delights. A personal recommendation would be the pol sombol and string hoppers, while my children particularly enjoyed the scrambled eggs, toast, and jam. Moreover, the fresh fruit selection offers a refreshing start to the day.

The pool facility deserves a special mention. It's bifurcated into a kiddie pool and a deeper section for adults, making it suitable for families. However, there's room for improvement here. I observed some maintenance issues, notably the broken tiles. The poolside bar, though functional, seems to operate mainly on weekends, possibly due to the off-tourist season.

The staff were friendly, very close to the beach but need to walk up a bit for a better part of the beach.

Regarding room service, one might find it slightly unconventional. Absence of a clear in-room menu or a direct line to the kitchen necessitated a couple of visits to the dining room for us. It's essential to be aware that, akin to many places in Sri Lanka, the kitchen's operational hours conclude at 9:30 pm. Hence, place your orders early.

The pool area needs an upgrade. Broken chairs, wobbly daybeds and broken tiles in the swimming pool. The changing rooms and bathrooms near the pool were extremely dirty, and not cleaned during the 3 days we were there, I notified reception and they sent someone to clean. Overall the hotel is in need of major upgrades and requires more attention to the cleaning of common areas.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the beach or pool comes highly recommended.

Some guests noted that the hotel experiences maintenance issues during the low season. It might be beneficial to plan your visit during the high season to ensure a better experience.

The hotel is conveniently located near several attractions, such as the Pathirakali Amman Temple and Trincomalee Harbour. Consider exploring these nearby places during your stay.

Some guests found the rooms to be smaller than expected. It's advisable to check the room size and consider upgrading to a larger room if space is a priority for you.

A few guests mentioned that the pillow thickness might not be suitable for everyone. If you have specific preferences for pillows, it's recommended to inquire about pillow options before your stay.

While the breakfast service received positive feedback, some guests found the dining options limited and the prices high. Consider exploring off-site dining options for more variety.

Some guests observed maintenance issues with the pool, such as broken tiles. It's advisable to inquire about the current pool condition before relying heavily on this facility.

The hotel's room service procedures were noted to be slightly unconventional, with no clear in-room menu. Guests are advised to familiarize themselves with the room service process upon arrival.

The hotel offers shuttle services, including an airport shuttle for a surcharge. It's recommended to inquire about these services in advance to facilitate smooth transportation during your stay.

While some guests praised the cleanliness, others expressed dissatisfaction with the housekeeping. It's advisable to set realistic expectations for housekeeping during your stay.