Pros (+) Somerset Inn within walking distance of mall. Staff friendly. Rooms clean. Had breakfast two mornings, quick, hot, and filling.
3 stars
Somerset Inn
Photos of Somerset Inn
Overview
Offering a swimming pool, Somerset Inn Troy is situated in Troy and is a five-minute stroll from Somerset Collection. Those staying at the property can also make use of free wireless internet throughout their stay.
A variety of personalized services are available for guests of Somerset Inn Troy, such as an express check-in and check-out feature, a concierge and a 24-hour business centre. Helpful and professional staff are available 24 hours a day. The hotel also offers laundry facilities, meeting rooms and a limousine service.
The hotel provides rooms equipped with cable/satellite channels, a hair dryer and a flat-screen TV. They all include heating, a private bathroom and ironing facilities.
For guests who enjoy discovering local dining options, there is a great selection within walking distance. Volkswagen Group of America is within an easy driving distance.
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Amenities at Somerset Inn
- Fitness center
- Restaurant
- Bar/Lounge
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Accessibility and suitability
- Entire unit located on ground floor
- Entire unit wheelchair accessible
- Increased accessibility
- Roll-in shower
- Elevator
- Shower chair
- Accessible by elevator
- Hypoallergenic pillow
- No smoking
- Non-feather pillow
- Toilet with grab rails
- Upper floors accessible by elevator
- Designated smoking area
Services and conveniences
- Conference rooms
- ATM on-site
- Business center
- Wake-up service
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Mini-market on site
- Key access
- Key card access
- Express check-out
- 24hr front desk
Bathroom
- Raised toilet
- Shower
- Additional toilet
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
- Walk-in shower
General
- Quiet street view
- Seating area
- Garden view
- Inner courtyard view
- Interconnected room(s) available
- Telephone
- Carpeted
- City view
- Storage available
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- Pay-per-view channels
- TV
- Smartphone dock
Dining
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Vending machine (drinks)
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
- Pants press
Bedroom
- Socket near the bed
- Alarm clock
- Clothes rack
- Wardrobe or closet
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Outdoor
- Terrace/Patio
- Garden
Things to do
- Gift shop
- Golf
Parking and transportation
- Free parking
Health and safety
- Safe
Family friendly
- Cribs available
Fitness
- Fitness center
Reviews of Somerset Inn
8.4
Very good
143 verified ratings
Wonderful
56
Very good
25
Good
32
Okay
17
Fair
5
Mediocre
2
Poor
6
Summary of reviews
Guests say
Guests appreciate the hotel's excellent location near shopping areas and friendly staff. However, many reviews mention concerns about cleanliness, particularly in the rooms, and discomfort due to hard pillows. Some guests also noted that the hotel could improve its amenities and services, such as breakfast offerings and room maintenance.AI-Generated from customer reviews
Reviews(2)
Q&A(5)
Tips(10)
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8.4 out of 10
103 reviews
8 out of 10
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Pros (+) Cookies
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's restaurant?
The restaurant offers excellent food and friendly staff, although some guests have experienced longer wait times due to understaffing.
Is the hotel's location convenient for shopping and dining?
Yes, the hotel is conveniently located near a great shopping mall with good restaurants within walking distance.
How are the hotel rooms and staff cleanliness?
The hotel and rooms are very clean, and the staff is friendly and supportive, ensuring a safe and positive experience.
What are the hotel's unique amenities?
The hotel offers a delightful courtyard, a great restaurant with delicious breakfast, and a free and reliable internet connection.
Is the hotel suitable for business travelers?
Yes, the hotel provides a 24-hour business center, meeting rooms, and helpful staff available 24/7, making it suitable for business travelers.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Low Season Visits
If you prefer quieter periods, consider visiting in December, which is the low season. This could provide a more peaceful experience.
Explore Nearby Attractions
Take advantage of the hotel's proximity to attractions like Top of Troy and Troy Historic Village, which are within a few miles. It's a great opportunity to explore the local area.
Request Room Maintenance
Some guests reported issues with room maintenance, such as towels not being changed or the room not being made. It's advisable to promptly request assistance from the front desk to address any concerns.
Check Room Amenities
Some guests were disappointed by the absence of complimentary water bottles in the rooms. It's recommended to confirm the availability of such amenities upon check-in to avoid any inconvenience.
Consider Noise Levels
Several guests mentioned noisy air conditioning units. If you are sensitive to noise, it may be helpful to inquire about the room's noise levels or request a quieter room.
Plan Restaurant Visits
While the hotel's restaurant received mixed feedback, some guests experienced long wait times due to understaffing. Planning restaurant visits during off-peak hours might enhance the dining experience.
Inquire About Room Modernization
Some guests suggested that the rooms could benefit from modernization. If this is a concern, it's advisable to inquire about the updated room options available.
Utilize the Hotel's Services
Take advantage of the hotel's services such as the 24-hour business center, laundry facilities, and the fitness center to enhance your stay.
Communicate Any Special Needs
If you have specific requirements, such as a microwave in the room or accessibility features, it's recommended to communicate these needs with the hotel in advance to ensure a comfortable stay.
Location
2601 West Big Beaver Road, Troy, MI 48084
What's nearby
- Top of Troy1 mi
- Troy Historic Village1.9 mi
- Woodside Bible Church4.7 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Somerset Inn
Low season | March |
|---|---|
High season | July |
Average price (weeknight) | $164 |
Average price (weekend night) | $162 |
When to book a room at Somerset Inn
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Somerset Inn
FAQs when booking at Somerset Inn
Nearby hotels and places to stay
Closest
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See most recommended stays in TroyGood to know
Value for money | 7.8 |
|---|---|
Distance to city center | 3.4 mi |
Nearest Airport | Detroit Metropolitan Wayne County |
Distance to airport | 25.0 mi |
Everything you need to know for your stay in Troy
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