Pros: Everything in this hotel: starting from check-in and ending with check-out was done very-well. Personal was very efficient, friendly and helpful . Room was small, however it didn't feel so. We ...
Cons: There was nothing we didn't like. All amazing.
Pros: All was perfect as usual))) I think it's the best hotel in the Ukraine becouse of the intelligent stuff of the hotel
Cons: Little waterpull inside smelled not so good
Pros: The staff cleaning rooms are very friendly, especially to kids and pets and that made a very positive impression from the 1st minute.
Cons: Cuisine has changed compared to previous years and there are very few purely diet food, with not much slat and pepper in it so was very difficult to find suitable food for kids (one can order ...
Pros: Everything was amazing Very nice rooms The stuff are very helpful The location and facilities are great
Cons: The spa is too far from the rooms The spa is very expensive compared to other spas Around
Cons: - Unacceptable quality of medical staff, cannot explain even on basic level the procedures they were making - No hotel policies or no enforcement of policies and prevention of some misbehavior (when ...
Pros: Excellent hotel with highly trained and very welcome staff, clean, quiet rooms, great breakfast, perfect location.
Pros: Very good restaurant. Lovely staff inthe restaurant!
Pros: close to the city center
Cons: brekfast could be better - not so big choice of food.
Pros: Staff were really friendly, paid attention to every little detail, good breakfast, very clean room and the hotel throughout. Really enjoyed our stay, will be back again.
Cons: One in resepsion a worker man with black hair was not good and halpfull .But other worker was very good i like it.On the top floor the rooms are cold.But it was cheep prise.Under floors i think its ...
Pros: Good atmosphere, nice food in restorant, comfortable bed, clean room.
Pros: The staff , the location , the clean , the room + room size
Cons: No elevatore
Pros: Friendly girls at reception & restaurant
Cons: Male staff are complete misplaced & should go back to cow fields, the way they handle customers are criminal!
Pros: Amazingly polite staff, central location, surprisingly low costs for medical services.
Pros: Very attentive and friendly staff on Reception. Quite close to the mineral water Naftusya. Good therapy and massage.
Cons: A bit slow service in the Restaurant.
Pros: Excellent location, friendly and helpful staff. Rooms clean, everything is well maintained.
Cons: No elevator
Pros: 4-stars Spa Hotel with 5-stars Restaurant for price of 1-star hotel. Staff is amazing. Very experienced on-site doctor and nurses. Food quality and presentation as well as service is amazing. Location...
Pros: Concept is cool. Good massage. Also I like mini cinema in the lounge
Cons: Renovation during the stay and strange smell everywhere. The room was not comfortable. For ex. no light switcher near the bad. Not well thought design. Things are old
Cons: If you want a special breakfast, you should order it the day before till 7 pm- nobody told us about that...
Pros: We were second time at this property, so this time staff was more pleasant to us! The bed was very comfortable. The room was warm. The idea to create a lounge zone with the ability to watch a movie ...
Cons: Bathrobes and towels were worn. It was hard to open/close the door with a key. Parking area wasn't secured.
Pros: All staff was very pleasant and friendly! Thank you very much. The food in the restaurant was very tasty!
Cons: The bed in one of the booked rooms wasn't big enough for 2 children (10 and 11 years old). Sometimes music on the background in the hotel was a little bit odd, kind of space music. Wish it would...
Pros: Ala carte menu is fine never go for set menu.
Cons: English knowledge 0 aii over hotel
Pros: Matrasses and pillows and the separate sleeping room were wonderful. Food was tasty and spa complex was nice.
Cons: The kitchen staff is young and needs experience. Complex breakfast could be better.
Pros: Meals were delicious. Cinema was soo nice. Price for this facility is perfect.
Cons: Jakuzi was not soo clean. Wet sauna was not hygienic. Slippers were extra price. In our room ıt was tween bed but we found blanket for one person. At night nothing to eat and drink. I was thirsty all ...
Pros: Good rooms and spa
Cons: Food quality
Pros: Food is amazing, lovely staff, very relaxing atmosphere, beautiful decor
Cons: No airconditioning in rooms - Truskavets can get very hot in summer.
Pros: Comfortable bed with good matrass. Nice original design from the inside.
Cons: Our first room had a lot of noise outside from a ventilation fan. We were relocated to another room which was nice. I hurt my food in the swimming pool - it is not safe - lots of sharp edges. Bad food...