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Pros. the design in the rooms was beautiful, very comfy, and spacious. Loved the setup of the bathroom as well as the overhead rain nozzle in the shower. The food in the restaurant was great.
Cons. The service in the restaurant was extremely slow in the late evening, despite there being very few people there. There was a lot of construction going on that created some confusion and odd contrast in some areas of the hotel.
Pros. The housekeeping and breakfast person were nice.
Cons. I wish I could post pictures with this review. I'm seriously disappointed. Rooms were being remodeled and when we checked in they gave us an unremodeled room. I can't imagine there wasn't one remodeled one left. The comforter had a giant obvious stain, the robe had a clump of hair on it, the white curtains were stained, orange finger marks were on the bathroom door, the bathroom door handle was incredibly loose, the outlet plates were either not secure or the outlets wouldn't hold plugs, the shower bar was broken, the sink in the bedroom had a faulty handle, the doors were scuffed up and the couch had a big stain on it. This was my first hotel stay with my husband in many years and we very excited to stay there and be extremely close to my parents house because it was Thanksgiving. I'm very disappointed that we were not offered a renovated room even after upgrading $20 a day for the top floor with breakfast. I'm disgusted that a room in that condition was sold and don't know if I will go back.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's room service?
Guests have praised the room service for its delicious offerings and comfortable beds, ensuring a pleasant and satisfying experience during your stay.
Is parking readily available at the hotel?
The hotel offers free parking and valet parking, providing convenient options for guests with vehicles.
When is the best time to visit the hotel?
The high season is in March, offering an ideal time to experience the hotel's updated rooms, necessary breakfast items, and comfy beds, as highlighted by previous guests.
What are the hotel's standout amenities?
The hotel features a clean pool area, friendly staff, and a great location, ensuring a pleasant and enjoyable stay for guests.
How is the hotel's cleanliness and customer service?
Guests have praised the hotel for being very clean and having friendly staff, ensuring a comfortable and welcoming environment for visitors.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Room Location
Some guests suggested requesting a room away from the street to avoid noise from traffic.
Take Advantage of the Free Breakfast
Many guests praised the quality and variety of the complimentary breakfast, making it a worthwhile perk to start the day.
Check Room Amenities
Some guests noted that not all rooms include Wi-Fi, so it's advisable to confirm this before booking if it's essential for your stay.
Explore Nearby Dining Options
While the hotel offers dining, guests recommended exploring nearby restaurants for more diverse dining experiences.
Inquire About Housekeeping
A few guests reported issues with room cleanliness and housekeeping, so it may be helpful to confirm the housekeeping services during your stay.
Utilize the On-Site Starbucks
Guests appreciated the convenience of having a Starbucks in the lobby, making it a great option for a quick coffee or snack.
Consider Noise Levels
Some guests mentioned that rooms facing the street could be noisy, so requesting a room away from the street might lead to a quieter stay.
Confirm In-Room Facilities
Some guests experienced issues with in-room facilities such as TV and heating, so it's advisable to check these upon arrival and report any issues promptly.
Check for Renovations
A few guests mentioned ongoing renovations, particularly regarding the pool area, so it's worth checking the status if access to these amenities is important to you.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | July |
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High season | January |
Average price (weeknight) | $124 |
Average price (weekend night) | $172 |
Sheraton Tucson Hotel & Suites is located at 5151 East Grant Road, 5.2 miles from the center of Tucson. Tucson Botanical Gardens is the closest landmark to Sheraton Tucson Hotel & Suites.
Check-in time is 3:00 PM and check-out time is 12:00 PM at Sheraton Tucson Hotel & Suites.
Yes, Sheraton Tucson Hotel & Suites offers free parking.
Sheraton Tucson Hotel & Suites is 9.8 miles from Tucson. Sheraton Tucson Hotel & Suites is 85.9 miles from Phoenix-Mesa Gateway.
Yes, Sheraton Tucson Hotel & Suites has a pool onsite.
KAYAK scours the web for all room deals available at Sheraton Tucson Hotel & Suites in Tucson and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Sheraton Tucson Hotel & Suites and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Sheraton Tucson Hotel & Suites.
Value for money | 7.5 |
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Distance to city center | 5.2 mi |
Nearest Airport | Tucson |
Distance to airport | 9.9 mi |