Pros: We didn't like anythingCons: The lady inside was very rude to my husband. She was trying to over charge him by hundreds of dollars. The vehicle we reversed was sold out they didn't really have any good options for us to choose from. We seen an suv but another lady came to outside where we were trying to find a car. She said that's a different class you have to pay more. We settled for a mini van it was horrible. Ended up exchange it in another state. Got another mini van that was way worse. My 7hr trip turned into 12hr since I couldn't go more than 65mph otherwise van would shake horrible and thought something bad would happen. Worse rental experience in my life! Would not recommend to any friends or family. Nothing was said to us for what happened
8.0 ExcellentMay 19 2021
Pros: Car was clean and newCons: Had to wait for 15 minutes with our car sitting 50 feet from us because the booth is understaffed.
2.0 MediocreDec 9 2020
Pros: I was pawned off on another companies staff because Alamos desk was empty. That was the first sign of poor service. They had no interest in satisfying me whatsoever. They site to substitute a tiny Toyota Corolla for my requested midsize car. When I rejected that I was forced to upgrade and they wouldn’t even cover my upgrade cost. I got stuck with a large daily charge.Cons: Have someone at your desk who knows it’s important to satisfy the customer. I’ll never rent from Alamo again because of this experience.
10.0 ExcellentNov 24 2020
Pros: Clean car . Good mileageCons: Pickup was hard to find
6.0 GoodOct 20 2020
Cons: Information to the customer in regarss to extra 300 deposit and major credit card and polite workers that dony assume because you dont have a major crediy card doesnt mean you have no money.
9.2 ExcellentOct 14 2020
Pros: The entire process was very streamlined and quick.Cons: I would have been so much better if Alamo did not overbook; not having the reserved requested vehicle.
9.6 ExcellentAug 24 2020
Pros: Staff was friendly and efficient.Cons: Was was just washed when given to me but still dirty including foot marks on the passenger dash area.
6.8 GoodAug 21 2020
Cons: The front tire was not inspected properly and needed to be constantly refilled. Should rent cars that were not properly checked
8.4 ExcellentJul 31 2020
Pros: Very clean and great customer service.Cons: Too expensive. All the extra fees were ridiculous.
10.0 ExcellentJul 20 2020
Pros: Fast, easy, great rateCons: The window not getting cracked but that wasn’t their fault
Cons: The premium car I ordered was not available. Enterprise substituted a regular car at no discount.
8.0 ExcellentJun 3 2021
Cons: Super long wait time.
8.0 ExcellentJun 1 2021
Cons: The rental agency entered the wrong time for return, am vs pm... Also did not have available the car class booked, a Toyota Corolla vs the requested VW Jetta, a standard rental vs a compact rental, still charged as a standard rental did not even mention they didn't have the proper car. Just a disappointing rental in general, even if the car was nice, it was not what was booked.
8.0 ExcellentMay 12 2021
Pros: I got an upgradeCons: All good
10.0 ExcellentMay 11 2021
Cons: Not a thing. We were completely satisfied. And thanks to you, Kayak, for getting us a good deal!
10.0 ExcellentMay 10 2021
Pros: We had a bit of a wait to pick car up due to bad timing. But then we were upgraded to a mustang convertible due to low number of vehicles left. Not a bad deal. 😊 Drop off was painless.
10.0 ExcellentApr 26 2021
Pros: Drop-off in Amarillo was quick and easy.Cons: Google Maps gave us slightly wrong directions to the Enterprise at Amarillo Airport. We asked a person, and they got us where we needed to go.
8.0 ExcellentMar 22 2021
Pros: Staff at pick up were friendlyCons: Pick up farther from airport than desirable and pick up location not clear. Unable to get charges split at drop off.
8.0 ExcellentMar 17 2021
Pros: The staff was great and very friendly. All interactions were positive!Cons: Would be nice to see exactly how much you'll be paying before you drop off your car. There are lots of little fees and add-ons that add up once you see your final statement after dropping off the car. I don't think it's deceitful, just a little more transparency during the booking process would be nice.
2.0 MediocreMar 1 2021
Pros: The staff was great. Pick up and drop off was easyCons: The front of the van was clean the rear of the vehicle was not clean. the rear driver side tire was bad (constant leak).
Pros: The process at Tucson Airport was good. The car was good. The drop off at SLC was smooth.Cons: Everything was as expected.
6.0 GoodJun 4 2021
Pros: convenient pickup and drop-offCons: 1. The change engine light was on, preventing me from seeing the digital speedometer. 2. The windshield wiper blades rubber had fallen off. Could not remove water from windshield. 3. Car was not clean at pickup. 4. The vehicle I had reserved was not available. I am disappointed in Dollar.
2.0 MediocreJun 3 2021
Pros: Not muchCons: If they gave me the right type of car that I paid for
10.0 ExcellentMay 12 2021
Cons: everything was great
8.0 ExcellentApr 6 2021
Pros: Staff friendly in Tucson, but understaffedCons: Very poor experience at sky harbor drop center. Not enough busses to take people back to the terminal
10.0 ExcellentFeb 2 2021
Pros: Free upgrade due to longer wait in line and a free trade when the upgraded car did not meet our needs.Cons: I had to wait to give my keys to someone for drop off and let them know I had a full tank. I think they could do a more automated drop off.
2.0 MediocreJan 6 2021
Cons: Well for starters when you rent a car from a 3rd party site apparently they don’t tell you about all of the charges. That’s how they make it seem so cheap. Then when I got the car shortly there after I got a flat tire not a huge deal except that I waited on hold with roadside assistance for over an hour trying to get to talk to anyone and never got through. At the same time my fiancé was calling every enterprise (because dollar and enterprise are the same thing apparently) and all of the stores went straight to voicemail. Finally we gave up and I put the donut on (can’t even get a full-size spare) and drove back to the location that I got the car and had to swap it out for another one. This put a solid 4 hour delay in an already very very long trip with a temperamental 4 year old in the backseat. Then when I returned the car I got hit with an extra $80 in taxes and fees which according to the first receipt I had already paid. And to top it off I still haven’t gotten my security hold back...
4.0 OkayDec 21 2020
Cons: The vehicle rented, J15, was in need of repair. There was a noticeable oil leak with oil burning smell throughout the day. The car’s transmission has slippage and shifting issues when accelerating onto the highway. The car would likely break down soon and needs repair before returning to the rental pool.
5.6 OkayNov 6 2020
Pros: The car was clean, they found our reservation pretty quickly, car was ready to go without a delayCons: We payed $5/day for the next-best upgrade so we would have larger doorway to get in and out of after surgery. We were given the lowest base model. Employee at Hertz was very unhelpful and not empathetic at all, stated that unless we book directly with Hertz we cannot be sure what sort of car we will get except for a category. He also stated he had no cars of that model at this time... then we saw one two cars down from the car we rented. We felt a bit jipped ($25 extra for nothing), and somewhat blatantly so. And we didn't get the easier entrance to the car doors, unless we were to pay even more... which we were not disposed to do.
2.0 MediocreOct 7 2020
Pros: NothingCons: I made a mistake and reserved the car though your app for the wrong date and ended up renting a different car directly from dollar rental for the day i needed it. Funny thing is... The price was the same as the "special rate" you were offering. After calling your customer service, they said they couldn't do anything for me because I purchased the rental at your "special rate". I even proposed giving me a credit towards my next rental since I'll be traveling again this month, but was told that wouldn't make a difference because the original agreement or your "special rate" didn't allow for that. Guess that's what you get when you throw a middle man, like Kayak into the mix, things just get complicated for no good reason. I won't make that mistake again. I'll just go straight to the source and get the same price!
Pros: I drove a Ford Fusion and it was okay.Cons: I feel like the fee for people under 25 is way too much
2.0 MediocreMay 9 2021
Cons: The reservation was at 4:00, I arrived at 4:10 and was told my reservation is for the location just outside the airport but that the facility closed at 4:00. I asked if I could get a car at that location but was told it would be $1000. Kayak should have communicated with me that this facility was off-site and closed at the time of my scheduled pick-up. Very costly mistake.
2.0 MediocreApr 27 2021
Pros: NACons: Communication on pricing and expectations.
2.0 MediocreApr 19 2021
Pros: I couldn't get help. I was told the car was rented from a location 40 miles away and not the airport. I took a cab there ($75) and the location was closed.Cons: everything
2.0 MediocreApr 7 2021
Cons: I was forced to wait in line to return my rental for over an hour because of a computer glitch. I returned the rental on time, filled with gasoline and in good condition, but because of the computer error and human error I was made to wait for an extended period of time. One person was working the desk alone, while the manager sat in her office during this very busy time filled with numerous customers. I found out only the manager was allowed to correct the problem allowing me to complete my return. I will never use your rental company in the future.
6.0 GoodApr 5 2021
Cons: I had reserved a convertible. When we picked up the car in Tucson the Budget agent says “we don’t rent convertibles”. ??????? We wound up with a Mustang coupe. Not what I wanted
2.0 MediocreMar 25 2021
Cons: Budget did not have any SUVs and despite reserving one, we were given a tiny sedan. My receipt shows the small 75$ credit, but my credit card was still charged the full reservation amount.
10.0 ExcellentMar 6 2021
Pros: Very good customer service. Nice, new car.
4.0 OkayMar 2 2021
Pros: The staff was great! The wait time in line was 2 hours! There was only (1) staff person!Cons: More staff at the check in counter!!
2.0 MediocreJan 25 2021
Pros: Drop off was ok.Cons: Car smelled like cigarettes and was very dirty
Pros: yesCons: tell me they where not going to be there on Saturday when they where supposed to be open.
10.0 ExcellentJun 2 2021
Pros: Easy pickup and drop off at the airport. Staff was great.Cons: Lower price for a week long rental. Too many taxes and additional charges.
8.0 ExcellentMay 28 2021
Pros: Staff was excellent. He helped me to find the right vehicle. I'm sorry that I forgot his name.Cons: The airport surcharges were astronomical (Salt Lake City). $800 to go from Tucson to SLC was more expensive than flying.
10.0 ExcellentMay 25 2021
Pros: The service was great, everyone was so helpful in making sure our car was what we wanted, clean and gassed up.
8.0 ExcellentMay 17 2021
Pros: The car was nice and the service was fast.Cons: The car was not cleaned thoroughly and they charged almost $90 to extend my rental from 12pm to 10pm. Ridiculous!
10.0 ExcellentMay 13 2021
Pros: The gentleman who rented the car to me (He used to live in El Cajon) was very helpful.Cons: It would be nice to have an hour "grace period" for returns. I really had to rush to make it, get gas and run the car through a wash
10.0 ExcellentMay 13 2021
Pros: HERTZ DIDN'T HAVE ANY CARS OR VANS TO RENT! THE RESERVATION WAS USELESS! I COULDN'T GET TO WHERE I NEEDED TO GO! !!!!!!
2.0 MediocreMay 9 2021
Cons: After pre- paying 6 weeks in advance for a mini van they waited until the day before our trip to call and say they were unable to locate one.
2.0 MediocreMay 2 2021
Pros: Drop off pick uoCons: Vehicle was ok’d 40k mi. Filthy inside. Food, dust, pet hair. I recorded video. We spent 30min cleaning it up before we could start our trip.
Cons: Filled up with gas prior to dropping off, tank full on drop off. However, was told I had to pay an extra $15.99 gas fee because I didn’t save my gas receipt. Very deceiving practice - tank clearly full.
9.2 ExcellentAug 18 2019
Pros: Staff let me look at the car first before signing for it to ensure it was what I needed/wanted. Car turned out to be exactly what I needed for my family's vacation.Cons: Key FOB had issues; frequently go notice that remote was not detected, did not allow keyless entry and sometimes the keyless locking didn't work, had to be very close for the FOB lock/unlock to work (replacing battery had no effect).
9.2 ExcellentJun 18 2019
Cons: No complaints. Good service and the car was a great ride
4.8 OkayMar 7 2019
Cons: The car was a wreck. I didn’t know Avis would rent such a car. The gas guage indicated full but when I filled it up before I returned it the guage showed way past where it was when I accepted it.
2.0 MediocreNov 10 2018
No car availablePros: Streamline website. Very cheap prices comparativelyCons: Was all bullcrap. No cats actually avavailable Will go straight to the rentasl car company from now on
4.0 OkayMar 22 2018
Did not have the car we requested, or even similarCons: Requested midsize suv or similar. All they had was large suv or minivan. I had 86 year old mom with me and that’s why I did not want something that was hard for her to get in and out of. I also had her walker, so needed car larger than compact. We also had three people and three suitcases. At the desk, they kept telling me that I’m getting an even BETTER deal by getting a bigger car, but I was promised a midsize or similar and that’s what I should have received. We had to take the minivan, but my mom spent the whole week struggling to get in and out of the seat. I would like some sort of refund for all the trouble we had and a promise broken.
10.0 ExcellentMar 13 2018
Tucson to PheonixPros: We got upgraded even after having to use a debit instead of credit because I’m a garbage human. Car was great, don’t know if we could have fit my son’s car seat in the 2 door. Pickup is close to the gates.
2.0 MediocreApr 20 2017
Bait and switchPros: NothingCons: Car Rental place was closed upon arrival at Sun at 12 noon. Baited as an Avis location, but Avis at airport would not honor my reservation.
10.0 ExcellentMar 14 2017
Good service, good pricePros: I had a quick friendly check-in and she gave me a free upgrade, and the price was very reasonable . When I returned the car, it went equally smoothly.
Pros: Easy drop offCons: The staff arrived late to open and had to set up before helping customers. Should be there early to set up before opening. Ordered full sz suv but got small kia that did not fit the 7 paasengers and 4 luggage that was expected.
6.0 GoodFeb 11 2020
Pros: Staff was very friendly.Cons: They close 5 pm and I don’t have that info . I called them no answer so I called Uber and then pickup my car next day . Spent lots of time and money for Uber.
2.0 MediocreFeb 10 2020
Pros: NothingCons: I had to worst experience with this transaction. I entered the dates for my rental incorrectly. I needed Thursday to Sunday. I made a mistake and entered Friday to Sunday. I realized it right away and tried to contact you. Of course there was no way to contact you. Since you book through PriceLine I finally got in touch with them. They were NO help at all. I simply wanted to add one more day to my rental. I wanted to PAY MORE MONEY to add one more day and they would not help me at all. Their only optioins were to cancel and pay a cancellation fee of $49 or keep the rental, create a new booking for the one day, pick up that car, bring that car back the next day and pick up the other car. Absolutely ridiculous! I ended up just cancelling. And I will never use your service again. I'd rather pay more than go through this again.
6.0 GoodJan 6 2020
Pros: The price was good for a day rental split between the seven of us using the mini-van for the day.Cons: I've rented many cars before and the staff person was pretty blase and didn't explain pretty normal things to explain well. For example, as he handed me the receipt he just, here's your total, with the deposit.". Now, I know how a deposit for a rental works, but let's say you didn't, let's say it's your first time. What I've heard other associates say in the past is, "You'll notice a deposit of $200. You'll see this on your credit card balance, but once you return the car, this amount will go back on your credit card with 1-3 business days, so no worries, we aren't charing you $200! This line here is your total." It's little details like that. Another example: He offered us the option of two different models of mini-vans. Not being familiar with mini-vans I asked for his opinion/suggestion. He said, "I'll put you the Chrysler,". I said, "Oh, any particular reason?" He just kinda looked at me and said, "Well, it's a mini-van, like you wanted, right?" Um...I was hoping to hear, "Oh, I like the Chrysler better because it has more leg room," or "they're both comparable vehicles, so I think you'll like either," SOMETHING! He totally didn't have customer service 101 down. It did seem he was there by himself, in which case he could say, "I'm sorry I'm going through this so quickly with you, I'm here alone today, and I have all these people to help, so I'm just trying to help you as efficiently as possible,". He just didn't seem like he understood customer serivce. Also, I notice that almost all rental car places don't disclose important info to check BEFORE you rent: Cost of adding a driver (even though when I called I said I wanted to do that and they said, "yes we can do that) but price was never mentioned, can you leave your own vehicle there or not (not all rental cars will allow that!), etc. This is a general complaint to the enitre industry.
7.2 GoodJan 3 2020
Cons: A newer car. This car had 40,000 miles, a scratch, and soon needed an oil change.
9.2 ExcellentDec 9 2019
Cons: Only single person working, had to wait in long line.
2.0 MediocreDec 6 2019
Pros: I didn't like anything about my experience. For one I was never able to pick up the car Becuz I do not have a credit card TWO the payment was taken out of my account regardless that I was never able to pick up a car. I would really REALLYA LIKE the payment reversed from my account IMMEDIATELY. The money should have never been taken from my account in the first place. So I need to reversed immediately. Thank you.Cons: It could have been better if I was allowed to pick up the car since the payment was already taken.
10.0 ExcellentDec 3 2019
Pros: Very friendly and helpful
5.2 OkayNov 20 2019
Pros: carCons: customer service rep lacked a courteous and helpful attitude, no one told us if we dropped off after 5 to go to airport direct instead of off site drop, no one went over hours at all
6.0 GoodNov 8 2019
Pros: Easy pickup, nice car.Cons: When I extended the rental they gouged me on the price.
The spread out nature of Tucson means that it is ideal for car travel. When you’re visiting, rent a car to discover the Sonoran Desert and beyond rather than relying on the limited public transportation. With the comfort of a car, you can explore the city’s historic center or drive as far as the Santa Catalinas mountain range.
Planning to rent a car on your Tucson vacation? When you fly into Tucson International Airport you will have two options for renting your car. There are on-site car rental counters in the Rental Car Center on the lower level of the main Terminal. You can also take a courtesy shuttle from outside the center to an off-site location.
Driving around Arizona, you need to be aware that many of the major highways have HOV or "high occupancy vehicle" lanes, which means you can drive in these lanes as long as there are more than two people in your car. During monsoon season, visibility on the roads does worsen, so do not attempt to drive during heavy rain and winds or dust storms.
Tucson’s morning rush hour is usually from 7:00 am to 10:00 am, while the evening rush hour can begin at 3:00 pm and finish at 7:00 pm. Roads will also be more congested as the weekend approaches, so expect extra traffic from Thursday. It’s best to avoid driving downton and throughout central Tucson, as traffic can be heavy during the morning and evening rush hours.
25% of our users found rental cars in Tucson for $30 or less
Book your rental car in Tucson at least 6 weeks before your trip in order to get a below-average price
Standard rental cars in Tucson are around 30% cheaper than other car types, on average
FAQs about renting a car in Tucson
Some car rental companies in Tucson which have updated their car rental health and safety policies due to COVID-19 to make sure vehicles are clean and disinfected include Dollar, Hertz and Thrifty
On average a rental car in Tucson costs $39 per day.
In the past 72 hours, the cheapest rental cars were found at Dollar ($37/day), Alamo ($41/day) and Hertz ($64/day). In the last 72 hours the cheapest rental car price was found at Dollar 7275 S Tucson Blvd 85756 (8 miles from city center).
Based on ratings and reviews from real users on KAYAK, the best car rental companies in Tucson are Alamo (8.8, 241 reviews), Enterprise (8.1, 287 reviews), and Dollar (7.9, 252 reviews).
The average gas price in Tucson is $3.40 per gallon over the past 30 days. Filling up a gas tank costs between $41 and $54, depending on the car size.
Standard (Hyundai Elantra or similar) is the most frequently booked rental car type in Tucson.
A Standard car rental in Tucson costs $37 per day, on average.
A Intermediate car rental in Tucson costs $46 per day, on average.
A Compact car rental in Tucson costs $36 per day, on average.
In Tucson, cars are most frequently rented at Dollar 7275 S Tucson Blvd (8 miles from city center).
On average a rental car in Tucson costs $274 per week ($39 per day).
On average a rental car in Tucson costs $1,173 per month ($39 per day).
As there is no freeway system within Tucson, you will be driving on mainly arterial streets and residential routes, so it will require a smaller car. An economy or compact car would suit the narrow streets and be convenient for city center parking. If you want to visit one of the four surrounding mountain ranges, then an SUV would be great for navigating the more challenging rural routes.
The maximum speed limit in Tucson is 55 mph. Across the city and Arizona as a whole, the standard speed limit on main interstates is 55 mph, and for roads passing through major cities and in business or residential areas the limit is 65 mph. The maximum speed limit on Interstate Highways is 75 mph.
Tucson has moderately low fuel costs compared to the rest of the USA. When you fill up in Tucson you can expect to pay an average of $2.63 per gallon, which is slightly cheaper than in much of the state of Arizona, where the average price of gas is $2.87 per gallon.
The best places to park in Tucson are in the greater downtown area and around the University of Arizona, where you will find a variety of parking lots and garages. If you prefer to park on the street, then you will find some in downtown and business districts in the Sun Link Streetcar corridor. You can expect to pay $1.00 an hour at parking meters or can park for free after 5:00 pm on weekdays and throughout the weekend.
Finding the right price, understanding the add-ons and staying up to date with policy changes can be a challenge. That’s why KAYAK has produced the ultimate guide to renting a car to help you cut though the jargon and make the right choice for your rental car. Find tips and insights for how to book your rental, what car rental insurance you’ll need, how to deal with a car rental agency and what extra fees to expect (and avoid!).