Pros (+) Beautiful location and amazing service
Cons (-) The bed was too soft and sagged in the center
3 stars
Ahau Tulum
Carr. Tulum a Boca Paila Km. 7.5, 77760 Tulum, Quintana Roo, Mexico
Tulum, Mexico
See location+52 984 125 4576Photos of Ahau Tulum
Overview
In Mexico, travelers love to stay at hotels and resorts by the Caribbean Sea. For some travelers, they are looking for more of a quiet and peaceful retreat. If that is the case, few resorts offer such solitude. One that does is the Alaya Tulum. Located in Tulum, this resort is quiet and tranquil. It is not like most of the hotels and resorts in the area. When guests want an eco-friendly stay, this is the best place for them. This resort was built by using Permaculture and welcomes guests who are looking for a way to relax and de-stress. The resort was built to mimic a healthy ecosystem and build harmony with nature.
There are quaint beach cabins here that include spacious sitting and sleeping rooms, an indoor/outdoor deck, oversized windows, marble showers, pressurized rain showers, and wood planked floors. There is a restaurant on-site so that guests do not have to leave the resort.
There is a lot to do here, and guests of the resort will be excited to take part in all of the resort’s activities. Guests can do yoga, use the fitness facilities, go Caribbean kite surfing, go paddle surfing, and go scuba diving. Guests love to sit on the beach and go swimming too.
For a relaxing environment with little hustle of the city, this is the resort to choose. Guests here will be happy that they chose Alaya Tulum and will leave their vacation feeling more relaxed than ever before.
Latest deals for Ahau Tulum
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Ahau Tulum
- Private beach
- Snorkeling
- Outdoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Valet parking
- Free parking
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fan
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Things to do
- Bicycle rental
- Fishing
- Canoeing
- Cycling
- Scuba diving
- Diving
- Snorkeling
- Water sport facilities (on site)
- Windsurfing
Services and conveniences
- Wake-up service
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Room service
- Tour desk
- Private check-in/check-out
Bathroom
- Shower
- Hairdryer
- Toilet
- Toilet paper
- Bathrobe
- Private bathroom
Outdoor
- Terrace/Patio
- Beach towels
- Grill
- Balcony
- Private beach
- Garden
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Valet parking
- Private parking
- Shuttle service (additional charge)
Dining
- Special diet menus (on request)
- Snack bar
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
General
- Family rooms
- Sea view
- Seating area
- Garden view
- Storage available
Pool and spa
- Massage
- Outdoor pool
- Plunge pool
- Pool towels
Accessibility and suitability
- Non-smoking rooms available
- Pets allowed on request. Charges may apply.
- Designated smoking area
- Private entrance
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
Health and safety
- Daily housekeeping
- Safe
Bedroom
- Wardrobe or closet
Workspace
- Desk
Family friendly
- Cribs available
Fitness
- Fitness center
Reviews of Ahau Tulum
8.4
Very good
290 verified ratings
Wonderful
166
Very good
50
Good
28
Okay
21
Fair
11
Mediocre
5
Poor
9
Summary of reviews
Guests say
Guests generally appreciated the beautiful location and friendly service at the hotel. However, there were significant concerns regarding safety, particularly with a reported theft incident. Many reviews also mentioned that the prices were high for the amenities offered, and some guests experienced issues with room readiness and communication from the staff. Overall, while the atmosphere and service were praised, the safety and value for money were major drawbacks for several guests.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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8.4 out of 10
7 reviews
9.3 out of 10
1 review
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What activities are available at the resort?
Guests can enjoy yoga, fitness facilities, Caribbean kite surfing, paddle surfing, scuba diving, fishing, canoeing, cycling, snorkeling, and other water sports at the resort.
What are the pros of staying at Ahau Tulum?
Guests appreciate the beautiful beachfront location, amazing service, friendly staff, spacious and clean rooms, and the on-site restaurant offering delicious food.
Are there any concerns about noise at the resort?
Some guests have mentioned noise from other clubs on the beach affecting their sleep, but this is not unique to Ahau Tulum and is a common issue in the area.
What are the common complaints about the rooms at Ahau Tulum?
Some guests have mentioned that the bed was too soft and sagged in the center, and others found the rooms to be small and lacking certain amenities like a fridge and coffee machine.
When is the best time to visit Ahau Tulum?
The high season at Ahau Tulum is in April, offering a great time to enjoy the beautiful beach, clear blue ocean, and various nearby attractions. However, it's important to note that June is the low season.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the beach comes highly recommended.
Consider Noise Levels
Some guests reported noise disturbances from nearby clubs on the beach, affecting the tranquility of the stay. Light sleepers may want to prepare for potential noise disruptions and consider rooms farther from the beach.
Explore Nearby Attractions
The hotel's proximity to various restaurants, bars, beach clubs, and stores makes it convenient for guests to explore the area. Guests can easily access nearby attractions such as Sistema Ox Bel Ha, Playa Paraiso, and the Tulum Mayan Ruins.
Mind the Mosquitoes
A few guests mentioned encountering small mosquito-type flying bugs, so it's advisable to come prepared with insect repellent to fully enjoy the outdoor amenities and beachfront location.
Yoga and Wellness Activities
Guests appreciated the opportunity to participate in yoga classes and avail of massage services on the beach. Those seeking a wellness retreat may find these offerings particularly appealing.
Dining Experience
While many guests praised the food and ambiance of the hotel's restaurant, some found the prices to be higher than expected. Guests may want to explore nearby dining options for more variety.
Beach Conditions
Feedback on the beach varied, with some guests praising the pristine beach and others noting issues with seaweed and cleanliness. Guests should consider the seasonal impact on beach conditions when planning their visit.
Addressing Service Issues
Several guests mentioned issues with customer service, including delays in responses and challenges with scheduling. It may be beneficial for the hotel to enhance its responsiveness to guest concerns.
Room Selection for Families
Families traveling together may want to carefully consider room options, as some guests found limitations in suitable room sizes for larger groups. Clear communication with the hotel regarding room preferences is advisable.
Environmental Considerations
Guests highlighted the eco-friendly nature of the resort, built using Permaculture to create harmony with nature. Visitors interested in sustainable travel may appreciate the resort's environmental initiatives.
Location
Carr. Tulum a Boca Paila Km. 7.5, 77760 Tulum, Quintana Roo
What's nearby
- Ana y Jose Beach Club0.4 mi
- Sistema Ox Bel Ha2 mi
- Cenote Escondido4 mi
- Playa Paraiso4 mi
- Fantasea Dive Diving & Adventures4.3 mi
- Temple of Doom Cenote Esqueleto4.3 mi
- Templo de las Pinturas4.6 mi
- Tulum National Park4.7 mi
- Tulum Mayan Ruins4.7 mi
- Sistema Sac Actun6.5 mi
- Gran Cenote6.5 mi
- Cenote Santa Cruz Tulum7.9 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Ahau Tulum
Low season | August |
|---|---|
High season | April |
Average price (weeknight) | $486 |
Average price (weekend night) | $467 |
When to book a room at Ahau Tulum
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 7.2 |
|---|---|
Distance to city center | 4.1 mi |
Nearest Airport | Tulum Intl |
Distance to airport | 13.1 mi |