Villa Las Estrellas Tulum - located at the party zone

Villa Las Estrellas offers a stylish on-site restaurant serving a selection of Mexican and fusion dishes. Additionally, packed lunches are available for those heading off to explore the surrounding area.

Some guests have mentioned concerns about the water supply, including issues with hot water and salty water for showering. However, the hotel has addressed these concerns promptly and provided solutions when reported.

Guests can expect attentive and friendly staff who provide great service. However, some guests have reported issues with communication and cleanliness, which the hotel may need to address to ensure a consistently positive experience.

Villa Las Estrellas offers a range of activities including bicycle rental, fishing, canoeing, scuba diving, snorkeling, horse riding, and hiking, providing guests with plenty of options for outdoor enjoyment.

Villa Las Estrellas provides babysitting/child care services and kids meals, making it suitable for families with children. However, some guests have reported concerns about noise and cleanliness, which the hotel may need to address to ensure a comfortable family-friendly environment.

Some guests reported loud music from nearby clubs, so if you're sensitive to noise, consider requesting a room away from the beach or bringing earplugs.

Several guests mentioned issues with water supply, including salty water and intermittent availability. It's advisable to confirm the status of the water supply with the hotel before booking.

A few guests reported encountering insects and cockroaches in their rooms. Consider bringing insect repellent or requesting pest control measures from the hotel.

Some guests experienced issues with amenities such as the coffee machine, shower, and cleanliness. It's recommended to verify the functionality of these amenities upon check-in and report any discrepancies to the staff.

The hotel is conveniently located near various attractions such as Tulum National Park and Mayan Ruins of Tulum, offering opportunities for exploration and sightseeing.

If planning a visit in September, be aware that it's considered the low season, which might affect the overall atmosphere and availability of certain services.

As the hotel is situated in the party zone, expect lively nightlife and music. If you prefer a quieter environment, it's advisable to research the area's atmosphere before booking.

Some guests reported issues with payment methods at the hotel's restaurant. It's recommended to clarify payment options and any potential discrepancies in advance.

Given the varied experiences with room conditions and service, it's advisable to familiarize yourself with the hotel's cancellation and prepayment policies to make an informed decision.

Despite some negative feedback, many guests praised the staff for their friendliness and service. Don't hesitate to seek assistance from the attentive and friendly staff for any concerns during your stay.