Aloft Tulum

The hotel offers a rooftop pool with scenic views, a gym, and a jungle garden. Additionally, guests can enjoy the convenience of laundry facilities and a business center.

Yes, the hotel provides parking, including private parking and an EV charging station. However, some guests mentioned that parking should be free for hotel guests.

Guests have praised the breakfast and the generous portions. However, some mentioned that the rooftop bar can be loud in the evenings, and a few found the food to be overpriced.

Guests have appreciated the clean and modern rooms, the rooftop pool, and the gym. However, a few guests mentioned a light mold smell in some rooms and a stall smell due to lack of cross ventilation.

The hotel's high season is in January, and the low season is in February. Visitors can expect a comfortable stay with modern and clean rooms, a rooftop pool, and a gym.

Some guests found that paying the destination fee was necessary to access benefits such as transportation to the beach club and food & beverage credit, which proved useful given the high prices in Tulum.

The rooftop pool offers scenic views, so booking a room with a balcony or view of the jungle and sea can enhance the overall experience.

Some guests were surprised by extra charges for services like off-street parking, and found that the pricing and inclusions were not always clearly communicated in advance.

Guests training for events appreciated the well-equipped gym, which featured quality machines and a spacious, airy environment.

It's recommended to arrange airport transportation through the hotel to ensure reliability and avoid potential issues with external providers.

Some guests experienced loud music from the rooftop bar, which affected the tranquility of their rooms, particularly at night.

Guests noted inconsistencies in the services included in their stay, such as the availability of bicycles and the application of the destination fee, which were not always clearly communicated.

The hotel's location provides easy access to downtown, the beach, restaurants, and a grocery store, offering convenience for guests looking to explore the area.

Some guests found the rooms to be spacious and well-furnished, with notable features such as Marshall speakers and laundry facilities.

Several guests praised the hotel staff for their friendliness and helpfulness, contributing to a positive overall experience.