Overview

Hotel & Hostel El Punto

Avenida Coba Sur y Mercurio Oriente, 77780 Tulum, QR, Mexico
+52 984 807 9387

$16+

Overall guest ratings

7.6/10 Good
Based on 389 reviews

Review highlights

  • 9.4
  • 9.0
  • 8.6
  • 3.9

Good to know

  • Good outdoor sports facilities
  • Pleasant hotel grounds
  • Friendly service
  • Good fitness area

Nearby

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    About

    Putting you just a 5-minute drive from Tulum Mayan Ruins and Tulum National Park, Hotel & Hostel El Punto offers an airport shuttle (available 24 hours) for USD 120 per vehicle. After splashing around at the outdoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. A poolside bar and a garden are offered, and in-room conveniences include refrigerators and microwaves.

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    Amenities

    • Free Wi-Fi
    • Internet
    • Concierge service
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • Safe
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall Rating

    7.4 Good
    Based on 428 reviews
    • 9.4 "Excellent wellness & sports facilities."
      9.4 "top-notch fitness area, thought 94%."
    • 9.0 "Food is to die for."
    • 8.6 "Good value."
    • 8.6 "Great service."
      9.3 "93% found the staff to be very friendly."
      7.4 "74% said the reception staff was great."
      8.9 "Management was excellent, said 89%."
    • 8.4 "Amenities are good."
      9.0 "90% found the grounds to be nice."
      8.9 "89% loved the outdoor sports facilities."
    • 3.9 "Rooms are not good."
      1.8 "82% complained about the bathroom."
      3.6 "64% said rooms were dirty."
      2.2 "78% thought they were poorly maintained."
      4.1 "59% had problems with the shower."
      1.3 "87% said the bathroom was dirty."
      0.0 "100% found problems with the furniture."
      0.0 "100% thought the tv was sub-standard."
    • 3.5 "Not very clean."
      3.6 "64% said rooms were dirty."
      1.3 "87% said the bathroom was dirty."
      2.0 "80% thought it was rather dirty."
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    Overall Rating

    7.2 Good
    Based on 256 reviews
    • 9.4 "Excellent wellness & sports facilities."
      9.4 "top-notch fitness area, thought 94%."
    • 8.9 "Food is delicious."
    • 8.6 "Great service."
      9.3 "93% found the staff to be very friendly."
      8.9 "Management was excellent, said 89%."
      7.4 "74% said the reception staff was great."
      7.9 "79% thought the service was very professional."
    • 8.5 "Good value."
    • 8.4 "Amenities are good."
      9.1 "91% found the grounds to be nice."
      8.9 "89% loved the outdoor sports facilities."
    • 4.4 "Rooms are not good."
      1.8 "82% complained about the bathroom."
      3.8 "62% said rooms were dirty."
      1.7 "83% thought they were poorly maintained."
      1.7 "83% said the bathroom was dirty."
    • 3.5 "Not very clean."
      3.8 "62% said rooms were dirty."
      1.7 "83% said the bathroom was dirty."
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    Overall Rating

    7.1 Good
    Based on 81 reviews
    • 9.0 "Food is to die for."
    • 8.4 "Great service."
      9.3 "93% found the staff to be very friendly."
    • 8.3 "Breakfast is good."
    • 8.0 "Location is great."
    • 3.2 "Awful rooms."
      1.4 "86% complained about the bathroom."
      3.0 "70% said rooms were dirty."
      4.9 "51% said rooms were small."
    • 3.0 "Generally quite dirty."
      3.0 "70% said rooms were dirty."

    Overall Rating

    7.8 Good
    Based on 89 reviews
    • 9.3 "Excellent wellness & sports facilities."
      9.3 "top-notch fitness area, thought 93%."
    • 8.7 "Amenities are good."
      9.2 "92% found the grounds to be nice."
      9.1 "91% loved the outdoor sports facilities."
    • 8.5 "Great service."
      9.3 "93% found the staff to be very friendly."
      7.2 "72% said the reception staff was great."
      8.7 "Management was excellent, said 87%."
    • 8.4 "Good value."
    • 8.3 "Location is great."
    • 3.9 "Rooms are not good."
      2.0 "80% complained about the bathroom."
    • 3.6 "Not very clean."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Good outdoor sports facilities"
    "Pleasant hotel grounds"
    "Friendly service"
    "Good fitness area"
    data provided by TrustYou

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