Hotel Poc Na Tulum

The hotel is located within Tulum National Park, offering a secluded and quiet environment with beautiful beach access. Additionally, the hotel features a tranquil oasis with traditional Mayan elements and modern luxuries, creating a unique and captivating atmosphere.

The hotel is situated in Tulum National Park, providing a peaceful and rejuvenating escape from the hustle and bustle of everyday life. It is also within a few steps from the beach and offers stunning ocean views from the rooms.

The hotel staff is known for being very friendly, attentive, and helpful, with specific mentions of staff members making guests feel special and welcome. The concierge and front desk staff are particularly highlighted for their fantastic service.

The hotel offers a complimentary breakfast that is described as delicious, and there is a Japanese restaurant on-site that is exceptional. However, some guests have mentioned that the main restaurant and breakfast selection could be improved.

The hotel provides daily housekeeping and has enhanced cleaning protocols in place. However, some guests have mentioned concerns about the lack of WiFi in the rooms and issues with hot water, as well as some maintenance issues with in-room machines.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the beach or garden comes highly recommended.

If you prefer fewer crowds, consider visiting in June, which is the low season. This could provide a more peaceful and relaxed experience.

The hotel is conveniently located near various attractions such as Playa Paraiso, Tulum National Park, and Tulum Mayan Ruins, making it an ideal base for exploring the area.

Some guests reported issues with the in-room amenities, such as the lack of Wi-Fi in the rooms and problems with hot water. It's advisable to confirm these details before booking.

While some guests found the onsite restaurants to be a bit pricey, many praised the quality of the food. Consider trying the Japanese restaurant, which received exceptional praise.

If you prefer livelier atmospheres and don't mind larger crowds, consider visiting in December, which is the high season. This could offer a more vibrant and energetic experience.

Keep in mind that the hotel is located within a national park, so there is a daily fee for entering and exiting the area. Additionally, some guests mentioned that food and drinks at the onsite restaurants can be quite expensive.

The hotel offers free parking, making it convenient for guests with rental cars. However, if you don't plan to drive, it's advisable to consider transportation options for exploring the nearby attractions.

Guests appreciated the hotel's beachfront location and the opportunity to participate in morning yoga activities. Consider taking advantage of these offerings for a relaxing and rejuvenating stay.

While many guests had positive experiences, there were unfortunate reports of theft. It's advisable to take precautions with valuable items and consider using the available safety deposit box.