3 stars
Naala Tulum
Av. Cobá Sur, Región 014, Súper manzana 001, manzana 004, Lote 001, 77760 Tulum, Quintana Roo, Mexico
Tulum, Mexico
See location+52 984 163 7570Photos of Naala Tulum
Overview
Hotel with a 24-hour front desk, steps from Tulum National Park An outdoor pool, a restaurant, and a bar/lounge are available at this hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, self parking, and concierge services. Naala Tulum offers 95 air-conditioned accommodations with minibars and safes. Beds feature down comforters. 40-inch flat-screen televisions come with digital channels and Netflix. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and ceiling fans. Housekeeping is provided daily. Recreational amenities at the hotel include an outdoor pool. The recreational activities listed below are available either on site or nearby; fees may apply.
Latest deals for Naala Tulum
Amenities at Naala Tulum
- Outdoor pool
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
- Flat-screen TV
- TV
- Free toiletries
- Meeting/Banquet facilities
Basics
- Free Wi-Fi
- Internet
- Linens
- Towels
- Fan
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Adapter
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Services and conveniences
- Car rental
- Wake-up service
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key card access
- Express check-out
- 24hr front desk
Accessibility and suitability
- Entire unit located on ground floor
- Non-smoking rooms available
- Elevator
- Accessible by elevator
- Non-feather pillow
- Upper floors accessible by elevator
- Upper floors accessible by stairs
- Designated smoking area
- Private entrance
Dining
- Minibar
- Packed lunches
- Special diet menus (on request)
- Snack bar
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Food can be delivered to guest accommodation
- Dining table
General
- Family rooms
- Seating area
- Garden view
- Inner courtyard view
- Sofa
- Solarium
- Telephone
- City view
- Storage available
Kitchen
- Oven
- Microwave
- Kitchenware
- Refrigerator
- Coffee machine
- Dining area
- Kitchen
- Kitchenette
Bathroom
- Shower
- Hairdryer
- Toilet
- Toilet paper
- Public bath
- Bathrobe
- Private bathroom
Pool
- Rooftop pool
- Infinity pool
- Outdoor pool
- Pool towels
- Pool with a view
Parking and transportation
- Parking
- Airport shuttle (surcharge)
- Private parking
- Shuttle service (additional charge)
Media and entertainment
- Flat-screen TV
- Shared lounge/TV area
- Streaming service
- TV
Outdoor
- Terrace/Patio
- Balcony
- Outdoor furniture
- Garden
Bedroom
- Socket near the bed
- Clothes rack
- Wardrobe or closet
Workspace
- Fax/photocopying
- Desk
Things to do
- Bicycle rental
Health and safety
- Daily housekeeping
Family friendly
- Kids meals
Reviews of Naala Tulum
8.2
Very good
2538 verified ratings
Wonderful
1394
Very good
552
Good
268
Okay
125
Fair
78
Mediocre
40
Poor
83
Summary of reviews
Guests say
Guests appreciated the hotel's great location and cleanliness, with many highlighting the positive atmosphere and friendly staff. However, several reviews pointed out issues with service, such as unresponsive reception staff and a lack of attention from personnel. Overall, while the hotel has its strengths, there are areas that require improvement, particularly in service quality.AI-Generated from customer reviews
Sort by:Most recent
Score by provider
8.2 out of 10
596 reviews
8.8 out of 10
1 review
Location
Av. Cobá Sur, Región 014, Súper manzana 001, manzana 004, Lote 001, 77760 Tulum, Quintana Roo
What's nearby
- Temple of Doom Cenote Esqueleto0.8 mi
- Fantasea Dive Diving & Adventures1.1 mi
- Playa Paraiso1.2 mi
- Tulum National Park1.4 mi
- Tulum Mayan Ruins1.5 mi
- Templo de las Pinturas1.5 mi
- Sistema Sac Actun3.1 mi
- Gran Cenote3.1 mi
- Ana y Jose Beach Club3.3 mi
- Cenote Escondido3.3 mi
- Sistema Ox Bel Ha3.9 mi
- Tulum Monkey Sanctuary4.6 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Naala Tulum
Low season | June |
|---|---|
High season | December |
Average price (weeknight) | $72 |
Average price (weekend night) | $75 |
When to book a room at Naala Tulum
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 8.4 |
|---|---|
Distance to city center | 1.2 mi |
Nearest Airport | Tulum Intl |
Distance to airport | 13.8 mi |