The Panoramic By Xperience Hotels

The hotel offers a range of amenities including a rooftop pool with great views, bike rentals, a gym, and free Wi-Fi. Additionally, there is always security at the front desk who are willing to call a taxi when needed or make recommendations of things to do in the area.

The hotel is conveniently located near various attractions including Fantasea Dive Diving & Adventures, Templo de las Pinturas, Cenote Escondido, Tulum National Park, and Tulum Mayan Ruins.

Some guests have expressed concerns about the cleanliness, maintenance, and service at the hotel. Issues mentioned include dirty jacuzzi, poorly maintained property pool, sticky floors, infrequent towel changes, and Wi-Fi and electricity outages.

Guests have highlighted the modern clean rooms, great pool, and the big and comfortable beds as positive aspects of their stay at the hotel. Additionally, the hotel offers a beautiful rooftop pool, large 2-bedroom units, and a convenient location close to the city center.

The hotel is best suited for solo travelers and couples looking for a relaxing stay. It's recommended to avoid bringing kids and to be aware that the hotel is a little far from the main strip, with roads filled with potholes.

Consider booking a room with a balcony and a private pool for a luxurious and relaxing stay, as recommended by several guests.

Take advantage of the hotel's proximity to various attractions such as Tulum National Park, Tulum Mayan Ruins, and Cenote Escondido, offering ample opportunities for exploration and adventure.

Be prepared for the rough roads leading to the hotel, as mentioned by guests, and consider this factor when planning your mode of transportation.

Despite some negative feedback, many guests praised the friendly and helpful staff, particularly the security personnel and their willingness to assist with taxi arrangements and local recommendations.

Some guests reported cleanliness issues, including dirty jacuzzis, sticky floors, and stained linens. It may be advisable to manage expectations regarding room cleanliness and frequency of towel changes.

While some guests appreciated the rooftop pool with great views, others expressed concerns about its maintenance and safety. Exercise caution and consider alternative pool options if safety is a priority.

Note that the hotel does not have an on-site bar or restaurant, as mentioned by guests. Plan dining arrangements accordingly, especially if you prefer the convenience of on-site dining.

Be aware that some guests encountered challenges during the check-in process, including difficulty obtaining room keys and a lack of communication regarding late arrivals. Consider confirming check-in procedures in advance to avoid any inconvenience.

Take advantage of the available facilities such as the fitness center, outdoor pool, and bike rentals, as highlighted by guests who appreciated these amenities during their stay.

Prioritize clear communication with the hotel regarding any specific needs or inquiries, as some guests experienced initial communication challenges that impacted their arrival experience.