Pros (+) This small hotel had a great staff lovely pool and clean simple rooms. Off the main strip of town nice and quiet, but still close in.
3 stars
Xscapetulum
Calle Kukulcan Sur Entre Calle Xel HA, 77780 Tulum, Quintana Roo, Mexico
Tulum, Mexico
See location+52 984 108 0881Photos of Xscapetulum
Overview
Travelers who are looking for an escape from the usual will want to consider staying at Xscape Tulum. The property is close to many locations that visitors will want to explore. The family-friendly property, which was built in 2014, has many features and services that help to make it a good place to stay on vacation. English, Italian, and Spanish are spoken at the property.
The hotel offers 27 rooms for guests, and all of those rooms have free wireless Internet, as well as free international and free long distance calls. Some of the large apartment rooms have balconies, some have garden views, and some of the studios have pool views. Some of the other amenities in the rooms include air conditioning, daily housekeeping, private bathrooms, designer toiletries, and free bottled water. In-room massage is available, as well.
Cooked-to-order breakfasts are available in the morning from 8 am and 11 am for a surcharge. The property has designated smoking areas, concierge services, a restaurant, free parking, and an ATM. Guests at the hotel can also enjoy the outdoor pool. Free WiFi is available in many of the public areas, as well.
Xscape Tulum is only a short drive from Cenote Crystal, Tulum National Park, and Tulum Mayan Ruins. Gran Cenote and Playa Paraiso are nearby, as well. Guests will be close to the beaches and plenty of places where they can get out and enjoy the weather. A few of the area dining options include Roraima Tulum, Restaurante Los Aluxes, and El Carboncito.
Latest deals for Xscapetulum
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Xscapetulum
- Snorkeling
- Outdoor pool
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
- Free parking
- Wi-Fi available in all areas
- Free toiletries
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fan
- Fire extinguisher
- Free toiletries
- Shampoo
- Body soap
- Air-conditioned
- Trash cans
Kitchen
- Oven
- Microwave
- Kitchenware
- Stovetop
- Refrigerator
- Coffee machine
- Dining area
- Kitchen
- Kitchenette
General
- Family rooms
- Seating area
- Garden view
- Hardwood or parquet floors
- Inner courtyard view
- Sofa
- Tile/marble floor
- Pool view
- Storage available
Accessibility and suitability
- Entire unit located on ground floor
- Increased accessibility
- Hypoallergenic pillow
- No smoking
- Non-feather pillow
- Upper floors accessible by stairs
- Designated smoking area
- Private entrance
Services and conveniences
- ATM on-site
- Car rental
- Concierge service
- Safety deposit box
- Room service
- Tour desk
- Key access
- Private check-in/check-out
Pool and spa
- Private pool
- Rooftop pool
- Massage
- Hot tub
- Outdoor pool
- Pool towels
Bathroom
- Shower
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Dining
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Food can be delivered to guest accommodation
- Dining table
Things to do
- Bicycle rental
- Fishing
- Board games/puzzles
- Snorkeling
- Horse riding
Outdoor
- Terrace/Patio
- Balcony
- Outdoor furniture
- Garden
Bedroom
- Socket near the bed
- Sofa bed
- Clothes rack
- Wardrobe or closet
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Shuttle service (additional charge)
Media and entertainment
- Shared lounge/TV area
Laundry
- Iron and ironing board
Health and safety
- Daily housekeeping
Family friendly
- Cribs available
Reviews of Xscapetulum
8.3
Very good
3863 verified ratings
Wonderful
2271
Very good
775
Good
430
Okay
150
Fair
103
Mediocre
45
Poor
89
Summary of reviews
Guests say
Guests appreciated the great location of the hotel, with many mentioning its proximity to the center of Tulum and quiet surroundings. However, there were significant concerns regarding cleanliness, with reports of pests and dirty conditions in some rooms. Additionally, the service was often criticized for being lacking or unresponsive, which detracted from the overall experience.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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8.3 out of 10
1231 reviews
7.7 out of 10
2 reviews
6.5 out of 10
4 reviews
9.6 out of 10
1 review
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the amenities offered in the rooms?
The rooms at Xscape Tulum offer free wireless Internet, air conditioning, daily housekeeping, private bathrooms, designer toiletries, and free bottled water. In-room massage is also available.
Is there a specific time for breakfast availability?
Cooked-to-order breakfasts are available from 8 am to 11 am for a surcharge at Xscape Tulum.
What are some nearby attractions to the hotel?
Xscape Tulum is only a short drive from Cenote Crystal, Tulum National Park, and Tulum Mayan Ruins. Gran Cenote and Playa Paraiso are also nearby.
Is the hotel family-friendly?
Yes, Xscape Tulum offers cribs and has a family-friendly environment.
Are there any specific activities available for guests?
Guests at Xscape Tulum can enjoy activities such as bicycle rental, fishing, snorkeling, and horse riding.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room Away from the Street
Some guests reported noise from the main street, so consider requesting a room away from the street to ensure a quieter stay.
Consider Bringing Earplugs
Due to occasional street noise, bringing earplugs might help ensure a peaceful night's sleep.
Check the Hot Water Availability
Several guests mentioned issues with hot water, so it's advisable to check the hot water availability with the hotel before booking.
Explore Nearby Dining Options
Guests recommended trying nearby dining options such as Roraima Tulum, Restaurante Los Aluxes, and El Carboncito for a variety of culinary experiences.
Be Mindful of Bike Rental Costs
Some guests found the bike rental expensive, so it's worth considering alternative rental options if planning to explore the area by bike.
Request a Room Change if Needed
Guests appreciated the hotel's willingness to change rooms upon request, so don't hesitate to request a room change if necessary.
Consider Bringing Toiletries
Some guests noted a lack of certain toiletries in the rooms, so consider bringing along any specific toiletries you may need.
Enjoy the Pool and Garden
Many guests praised the beautiful pool and garden area, making it a great spot to relax and unwind during your stay.
Take Advantage of the Cooked-to-Order Breakfast
Although available for a surcharge, the cooked-to-order breakfast received positive feedback from guests, making it a worthwhile option to start the day.
Plan Transportation for Beach Visits
As the hotel is a distance from the beach, consider planning transportation in advance, such as renting a car or using the hotel's shuttle service, for convenient beach access.
Location
Calle Kukulcan Sur Entre Calle Xel HA, 77780 Tulum, Quintana Roo
What's nearby
- Fantasea Dive Diving & Adventures0.7 mi
- Templo de las Pinturas0.8 mi
- Temple of Doom Cenote Esqueleto1.2 mi
- Cenote Escondido2 mi
- Playa Paraiso2.6 mi
- Tulum National Park2.6 mi
- Tulum Mayan Ruins2.7 mi
- Sistema Sac Actun2.8 mi
- Gran Cenote2.8 mi
- Sistema Ox Bel Ha3.4 mi
- Ana y Jose Beach Club3.6 mi
- Cenote Santa Cruz Tulum4.1 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Xscapetulum
Low season | October |
|---|---|
High season | December |
Average price (weeknight) | $65 |
Average price (weekend night) | $79 |
When to book a room at Xscapetulum
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Xscapetulum
FAQs when booking at Xscapetulum
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Value for money | 8.5 |
|---|---|
Distance to city center | 0.3 mi |
Nearest Airport | Tulum Intl |
Distance to airport | 12.5 mi |