Mercure Tunbridge Wells Hotel
Photos of Mercure Tunbridge Wells Hotel
Overview
Just a few minutes from Royal Tunbridge Wells, this modern 4-star hotel features a Jacuzzi and an indoor pool. It has a spa and wellness center, as well as an express check-in and check-out feature, a sauna and 24-hour room service.
Each traditional room at Mercure Tunbridge Wells Hotel has its own private en suite with complimentary toiletries. They offer a flat-screen TV with cable/satellite channels and movies on demand. Guests can also take advantage of internet access in their room.
The hotel's on-site eatery is a hassle-free option for those wanting to dine in. In the evening, those staying at the property can relax with a beverage in the in-house bar.
Parking is provided at Mercure Tunbridge Wells Hotel, and Ashdown Forest is within a 30-minute car ride. London Gatwick Airport is a 50-minute drive away.
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Amenities at Mercure Tunbridge Wells Hotel
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
- TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fan
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Towels/sheets (extra fee)
- Trash cans
- Conditioner
Dining
- Electric kettle
- Packed lunches
- Special diet menus (on request)
- Snack bar
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Tea/coffee maker
- Food can be delivered to guest accommodation
- Coffee machine
Services and conveniences
- Conference rooms
- Business center
- Wake-up service
- Meeting/Banquet facilities
- Room service
- Key access
- Key card access
- Express check-out
- Bottle of water
- 24hr front desk
Bathroom
- Shower
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Bathrobe
- Private bathroom
General
- Family rooms
- Seating area
- Slippers
- Sofa
- Telephone
- Carpeted
- Storage available
Accessibility and suitability
- Entire unit located on ground floor
- Pets allowed on request. Charges may apply.
- Increased accessibility
- No smoking
- Private entrance
Pool and spa
- Spa
- Hot tub
- Sauna
- Pool
Media and entertainment
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- TV
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
Bedroom
- Fold-up bed
- Socket near the bed
- Wardrobe or closet
Things to do
- Board games/puzzles
- Golf
- Beauty salon
Family friendly
- Cribs available
- Kids meals
- Kid-friendly buffet
Parking and transportation
- Parking
- Private parking
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Outdoor
- Garden
Reviews of Mercure Tunbridge Wells Hotel
Summary of reviews
Score by provider
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique amenities?
The hotel offers a spa and wellness center, indoor pool, sauna, and 24-hour room service, providing guests with a range of relaxing and convenient options during their stay.
How is the quality of the beds at the hotel?
Guests have found the beds to be comfortable and the rooms clean, ensuring a good night's sleep and a pleasant stay.
Is parking available at the hotel?
Yes, the hotel provides free parking, offering guests a convenient and cost-effective option for those traveling by car.
What is the food quality like at the hotel?
Guests have praised the good food and breakfast quality, as well as the option for 24-hour room service, ensuring a satisfying dining experience throughout their stay.
How is the cleanliness and customer service at the hotel?
While some guests have mentioned concerns about the dated decor and cleanliness, many have highlighted the friendly and helpful staff, as well as the clean and welcoming environment, providing a positive overall experience.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Room Refurbishment
Some guests noted that certain rooms felt tired and in need of refurbishment. It may be beneficial to inquire about recently renovated rooms or upgraded accommodations.
Take Advantage of 24-Hour Check-In
Guests appreciated the convenience of the 24-hour check-in service. If arriving late, this feature can be particularly beneficial.
Explore Nearby Attractions
The hotel's proximity to various attractions such as Dunorlan Park, Tunbridge Wells Chalybeate, and the Assembly Hall Theater makes it an ideal base for sightseeing and leisure activities.
Inquire About Special Occasion Arrangements
Guests were delighted by the hotel's gesture of acknowledging special occasions such as birthdays with personalized touches. Consider informing the hotel in advance if you are celebrating a special event during your stay.
Check for Accessibility
Some guests mentioned issues with noise and accessibility. If these are concerns, it may be helpful to inquire about quieter rooms or accommodations suitable for individuals with accessibility needs.
Consider Room Service
Despite a few hiccups, guests appreciated the efforts of the staff to rectify room service issues promptly. If opting for room service, it may be beneficial to double-check orders to avoid any inconvenience.
Utilize the Spa and Wellness Facilities
The hotel features a Jacuzzi, indoor pool, and sauna, providing an opportunity for relaxation and rejuvenation during your stay. Consider taking advantage of these facilities for a more indulgent experience.
Plan for Flexible Dining
Guests enjoyed the breakfast offerings and flexible dining hours. Planning to have breakfast after a morning activity or event may enhance your overall experience.
Engage with Exceptional Staff
Numerous guests praised the friendly and accommodating nature of the staff. Engaging with the staff for recommendations or assistance can enhance the overall stay experience.
Location
What's nearby
- Dunorlan Park1.4 mi
- Tunbridge Wells Chalybeate1.4 mi
- Assembly Hall Theater2.2 mi
- Tunbridge Wells Museum and Art Gallery2.2 mi
- Trinity Theatre2.3 mi
- Nevill Ground2.5 mi
- Nevill Golf Club2.6 mi
- Culverden Stadium2.6 mi
- The Chalybeate Spring2.6 mi
- Pantiles2.7 mi
- Higher Common Ground2.8 mi
- Salomons Centre2.8 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Mercure Tunbridge Wells Hotel
Low season | March |
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High season | September |
Average price (weeknight) | $90 |
Average price (weekend night) | $125 |
When to book a room at Mercure Tunbridge Wells Hotel
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Nearby hotels and places to stay
Closest
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See most recommended stays in Royal Tunbridge WellsGood to know
Value for money | 7.7 |
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Distance to city center | 2.3 mi |
Nearest Airport | London Gatwick |
Distance to airport | 21.2 mi |