Overview

Mercure Tunbridge Wells Hotel

8 Tunbridge Road, Tunbridge Wells, TN2 4QL, United Kingdom
+44 844 815 9074

$79+

Overall guest ratings

7.3/10 Good
Based on 910 reviews

Review highlights

  • 9.4
  • 7.8
  • 5.7
  • 5.4

Good to know

  • Comfortable beds

Nearby

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    About

    Escape to this 4-star Tunbridge Wells hotel in a tranquil corner of Kent. Mercure Tunbridge Wells Hotel is styled around a feature oast house and is close to Tunbridge Wells, Hever Castle and the Kent countryside. Complimentary high speed WiFi is available in the 84 contemporary guest rooms and throughout the hotel. The Mallows restaurant and Oast Bar offer relaxing times and great dining. Relax in the onsite Feel Good Health Club. 8 conference rooms can accommodate up to 130 guests.

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    Amenities

    • Fitness center
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for Disabled Guests
    • Wedding services
    • Internet
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Free parking
    • Storage available
    • Terrace/Patio
    • Concierge service
    • Child pool
    • Cable or satellite TV
    • Air-conditioned
    • Business center
    • Laundry facilities
    • Steam room
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    Reviews

    Guest reviews

    Overall Rating

    7.3 Good
    Based on 910 reviews
    • 9.4 "Terrific location."
      9.7 "Great parking, according to 97%."
      9.5 "Easily accessible by car, said 95%."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% thought parking was inexpensive."
    • 7.8 "Good service."
      9.0 "90% found the staff to be very friendly."
      7.8 "78% said the reception staff was great."
    • 7.1 "Good breakfast."
    • 6.1 "Internet is average."
      5.7 "57% thought the wifi quality was ok."
    • 5.9 "Pool is mediocre."
      5.3 "Only 53% thought the pool was clean."
    • 5.7 "Food is average."
      5.9 "Only 59% were satisfied with the menu."
      5.8 "Desserts were ok, said 58%."
    • 5.4 "Average amenities."
    • 4.7 "Bar is not good."
      4.5 "Bar service was unacceptable, according to 55%."
      0.0 "100% said beverages were too expensive."
    • 4.5 "Value below average."
      1.9 "81% said the breakfast was too expensive."
      0.0 "The price was too high for 100%."
      0.0 "100% said beverages were too expensive."
    • 3.8 "Vibe wasn't good."
      2.5 "75% criticized the unstylish hotel."
      3.8 "62% didn't like the unstylish hotel."
      4.0 "For 60%, the lobby entrance was sub-standard."
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    Overall Rating

    7.6 Good
    Based on 637 reviews
    • 9.4 "Terrific location."
      9.6 "Great parking, according to 96%."
    • 7.3 "Good service."
      8.9 "89% found the staff to be very friendly."
      7.7 "77% said the reception staff was great."
    • 7.0 "Good breakfast."
    • 5.8 "Pool is mediocre."
    • 5.8 "Food is average."
      6.1 "Only 61% were satisfied with the menu."
    • 5.0 "Average cleanliness."
      4.9 "51% said rooms were dirty."
      0.9 "91% said the bathroom was dirty."
    • 4.5 "Rooms are not good."
      1.2 "88% complained about the bathroom."
      0.1 "99% thought they were poorly maintained."
      4.9 "51% said rooms were dirty."
      2.1 "79% had problems with the shower."
      2.9 "For 71%, the rooms looked old."
      2.8 "72% found problems with the furniture."
      0.9 "91% said the bathroom was dirty."
    • 4.4 "Value below average."
      1.6 "84% said the breakfast was too expensive."
    • 4.1 "Bar is not good."
    • 3.5 "Vibe wasn't good."
      2.4 "76% criticized the unstylish hotel."
      3.5 "65% didn't like the unstylish hotel."
      4.1 "For 59%, the lobby entrance was sub-standard."
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    Overall Rating

    7.8 Good
    Based on 109 reviews
    • 9.2 "Terrific location."
    • 8.0 "Great service."
      9.1 "91% found the staff to be very friendly."
      8.0 "80% said the reception staff was great."
    • 7.1 "Good breakfast."
    • 7.0 "High comfort."
      7.6 "76% said the beds were comfortable."
    • 6.7 "Sufficient wellness & sports facilities."
    • 6.3 "Pool is mediocre."
    • 5.9 "Average amenities."
      5.4 "54% thought the building was acceptable."
    • 5.7 "Food is average."
    • 4.7 "Value below average."
    • 4.0 "Vibe wasn't good."
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    Overall Rating

    7.7 Good
    Based on 36 reviews
    • 7.6 "Good service."
      8.9 "89% found the staff to be very friendly."
    • 5.8 "Food is average."
    • 5.0 "Average cleanliness."
    • 4.8 "Rooms are not good."
      1.9 "81% complained about the bathroom."
    • 3.5 "Vibe wasn't good."

    Overall Rating

    7.5 Good
    Based on 127 reviews
    • 9.4 "Terrific location."
      9.8 "Great parking, according to 98%."
    • 7.8 "Good service."
      9.0 "90% found the staff to be very friendly."
      7.7 "77% said the reception staff was great."
    • 7.4 "High comfort."
      7.9 "79% said the beds were comfortable."
    • 7.0 "Good breakfast."
    • 6.2 "Internet is average."
    • 5.6 "Rooms are ok."
      5.6 "Only 56% said rooms were clean enough."
    • 5.5 "Food is average."
    • 5.5 "Average amenities."
    • 4.5 "Value below average."
    • 3.8 "Vibe wasn't good."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Comfortable beds"
    data provided by TrustYou

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