Tunbridge Wells Hotels

the pool, the food, the location...good local bus service. Comfortable beds.

On our arrival, reception did not have a record of our on line booking but efficiently dealt with the matter. The Breakfast Manager on Sunday was particularly friendly. It looked very much as it did when we stayed there 10 or 11 years ago and whilst clean was a bit tired and dated.

Upgraded room Bar and seating area very basic and open - seemed more like part of entrance and reception area.

Friendly staff Breakfast Room staff not very efficient in maintaining food at the buffet nor for delivering toast to the table.

Restaurant was good. All staff helpful There needs to be a lift to the 1st floor.

Friendly staff & helpfull staff

Friendly atmosphere, comfortable and spacious room. Ideally located, close to all ammenities. We would prefer room only as do not eat a large breakfast, preferring a coffeee start..

Efficient lift. Pleasant staff. Comfortable bed. Clean. Difficult to use toilet flush. Sink stopper unhygenic system. Table or shelf needed to boil kettle and place cups etc. Difficult access to coat hangers

Friendly staff, good restaurant and service . Good location for town centre. Comfortable, at home, feeling.

Location Room was shabby. Breakfast very poor

Staff were friendly and helpful. The phone in the room was not working which meant I had to go down to reception. Although there was tea, coffee and sugar in the room there was no milk. The receptionist gave me some when I asked but only 5 small cartons which was not enough for two cups of tea each. The tea did not taste very good at all. Would recommend using a better quality tea. The breakfast was not very enjoyable. The sausage was almost raw and neither my mother nor I could eat it. It would have been helpful if someone could have helped with our luggage. My mother is 88 years old and I needed to take care of her as she went up the stairs and so could not carry two suitcases as well.

Central location, parking was also a bonus. A little bit shabby, could do with renovation.

Nice breakfast,quick efficient service

It was close to the restaurant we had booked, It had foor heating and drink facilities. We had anuncomfortable pull down bed and the decoration was tired the furniture worn.

breakfast was poor quality, the hotel is quite dated & the bathroom needed a complete overhaul - peach suite & blue flowery tiles!

Room decore was nice No inroom facilities, poor menu (excuss as because they are in the middle of town you can go out to reasturants), no cooked breakfeast available, staff helpfulness was poor (was taken to the lift and left to my own devises to find the room)

Stayed for one night due to a wedding at the High Rocks. Location excellent for central Royal Tunbridge Wells. Style of hotel was boutique and ideal for a short stay. Breakfast was continental.

It was nice to have a larger than normal room, very airy with a handy desk, etc No bath, nice shower etc though.

The receotion staff Heating in the bedroom

Nice restaurant and pub down below. Heating was nonfunctional and it was snowing. Wallpapers peeling in my room. Typical english old town pub house with hotel attached, and not properly modernized.

the location some of the rooms are dated and expensive, they put you in rooms above the function room so lots of noise - music, we had to move rooms 3 times however the staf were helpful

It was central to Tonbridge, no food on Saturday though, would have liked to eat there. Room small but adequate, bed low to the floor. Staff were excellent though. No real problems as we thought value for money, not a high end Hotel though. The decor was a bit tired.

I loved the old building. The hotel restaurant was not open on Saturday night.

It had everything I needed. Could not get booking for dinner at restaurant. Breakfast at 8 is a bit late if you have to be somewhere at 9.

Young man on reception was very pleasant and cheerful Beef eater bar next door was freezing

Competitively price hotel in a suitable location. You know what you are going to get when you stay at a Premier Inn Noisy delivery men (to the hotel) early in the morning.Very mean with tea and coffee provisions.Internet costs too high for longer staying guests.