Overview

The Spa Hotel
Top Luxury Hotel

Mount Ephraim, Tunbridge Wells, TN4 8XJ, United Kingdom
+44 189 252 0331

$89+

Overall guest ratings

8.3/10 Excellent
Based on 993 reviews

Review highlights

  • 9.3
  • 7.9
  • 6.9
  • 5.9

Good to know

  • Spacious rooms
  • Friendly service
  • Pleasant hotel grounds

Nearby

    Show all

    About

    Enjoy your visit to Royal Tunbridge Wells with a stay at The Spa Hotel. You can visit the spa to indulge in massages, facials, or mani/pedis, and British cuisine is served at The Chandelier Restaurant, which is open for breakfast, lunch, and dinner. There's an indoor pool and a bar/lounge, and rooms at this upscale hotel offer 24-hour room service and flat-screen TVs.

    Less More
    Hotels.com

    Amenities

    • Fitness center
    • Free Wi-Fi
    • Internet
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Free parking
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Facilities for Disabled Guests
    • Concierge service
    • Laundry facilities
    • Pets not allowed
    • Steam room
    • Wedding services
    • Outdoor tennis
    Less More
    Reviews

    Guest reviews

    Overall Rating

    8.3 Excellent
    Based on 993 reviews
    • 9.3 "Terrific location."
      8.9 "Great parking, according to 89%."
    • 7.9 "Good service."
      8.5 "85% found the staff to be very friendly."
      7.6 "76% said the reception staff was great."
      7.8 "78% thought the service was very professional."
      8.0 "80% were happy with the room service."
    • 6.9 "Rooms are ok."
      6.5 "Beds were acceptable for 65%."
      5.0 "50% thought the minibar was ok."
    • 6.8 "Average comfort."
      6.5 "Beds were acceptable for 65%."
    • 6.0 "Food is average."
      5.2 "Only 52% were satisfied with the menu."
      5.0 "Side dishes were satisfying, according to only 50%."
    • 5.9 "Internet is average."
      5.0 "50% thought the wifi quality was ok."
    • 4.9 "Value below average."
      1.6 "84% said the breakfast was too expensive."
      3.3 "The price was too high for 67%."
    • 4.1 "Breakfast is below average."
      1.6 "84% said the breakfast was too expensive."
    View all review categories

    Overall Rating

    8.3 Excellent
    Based on 675 reviews
    • 9.3 "Terrific location."
      9.1 "Great parking, according to 91%."
    • 8.4 "Amenities are good."
      7.4 "74% thought the building was wonderful."
      9.8 "98% found the grounds to be nice."
      9.6 "96% enjoyed the lobby entrance."
      8.5 "85% thought the architecture was beautiful."
    • 7.6 "Good service."
      8.2 "82% found the staff to be very friendly."
      7.4 "74% said the reception staff was great."
      8.0 "80% thought the service was very professional."
    • 7.4 "Wellness & sports facilities were pleasant enough."
      9.0 "top-notch fitness area, thought 90%."
    • 7.2 "Nice rooms."
      8.5 "85% thought rooms were spacious."
      7.9 "79% were happy with the bathroom."
      7.8 "78% said rooms were clean."
      8.9 "89% liked the big bathroom."
      9.6 "96% thought the view was good."
    • 7.0 "High comfort."
      6.4 "Beds were acceptable for 64%."
    • 6.0 "Food is average."
      5.1 "Only 51% were satisfied with the menu."
    • 4.6 "Value below average."
      1.5 "85% said the breakfast was too expensive."
      3.3 "The price was too high for 67%."
    • 3.9 "Pool is below average."
    • 3.5 "Breakfast is below average."
      1.5 "85% said the breakfast was too expensive."
    View all review categories

    Overall Rating

    8.2 Excellent
    Based on 59 reviews
    • 9.4 "Terrific location."
    • 8.2 "Amenities are good."
      7.4 "74% thought the building was wonderful."
    • 7.6 "Good service."
      8.5 "85% found the staff to be very friendly."
    • 7.0 "High comfort."
      8.3 "83% thought rooms were spacious."
    • 6.8 "Rooms are ok."
    • 5.5 "Food is average."
    • 5.4 "Average value."
    • 4.2 "Breakfast is below average."
    View all review categories

    Overall Rating

    8.3 Excellent
    Based on 258 reviews
    • 9.4 "Terrific location."
      9.1 "Great parking, according to 91%."
    • 7.7 "Good service."
      8.6 "86% found the staff to be very friendly."
      7.6 "76% said the reception staff was great."
      7.9 "79% thought the service was very professional."
    • 7.4 "Wellness & sports facilities were pleasant enough."
      8.4 "top-notch fitness area, thought 84%."
    • 6.4 "Average comfort."
      6.4 "Beds were acceptable for 64%."
    • 6.2 "Internet is average."
      5.3 "53% thought the wifi quality was ok."
    • 5.9 "Rooms are ok."
      6.4 "Beds were acceptable for 64%."
    • 5.7 "Food is average."
    • 5.1 "Average value."
    • 4.3 "Breakfast is below average."
      1.4 "86% said the breakfast was too expensive."
    View all review categories
    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Spacious rooms"
    "Friendly service"
    "Pleasant hotel grounds"
    data provided by TrustYou

    Recent Reviews

    Find reviews that mention

    Photos
    Map

    Map

    Close