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That you do feel welcome from all of the staff especially those in the bar.
Location - excellent; price for 3 nights excellent (third of what is quoted as usual price per night); quiet; wonderful view of Torino from 6th floor room; luxury room with excellent en-suite and service was excellent with many excellent nibbles with tea and bar.
we enjoy there because of our best locaton . it"s restaurant was cusy and the food was delicious with nice design .
We preferred this hotel over competition because of the indoor pool, which unfortunately was closed.
Great location! Found a great price for my stay for business. Would stay here every time Im in Turin.
I have been upgraded in a suite. Excellent. Lobby unpersonal and not welcoming
It has the best location in Turin, i had amazing time with friends I think it was the best experience for me in Italy. I was surprised by the Italian law of iron, i was shocked when the receptionist told me that I can't have an iron because it was by the law plus I wasn't informed earlier about it.
room The recommendation for a local restaurant - it was terrible
Exceptinally central and very good service
The quite unique realized dream of an art déco-hotel, with all details in excellent function and fashion.
Located in excellent point, high quality rooms, very comfortable During breakfast there is no tea on the self service table, the waiters are not asking what do we need
Helpful & friendly staff Bvlgari bath products not for bookings made via booking.com. Lack of privacy: one big table in stead of separate tables in the breakfast room; Big window in the bathroom with Venetian blinds (not closing well) looking out on a courtyard – the other apartments around the courtyard can most likely see the bathroom…
the location in the historic part of the city , the design of the rooms and lobby . the lack of service , parking far from the hotel . nobody to help you with luggage or to park the car .
Excellent location, nice decor. Breakfast could have been better.
The location and breakfast. One girl at the front desk was very rude when we first arrived. We had been walking for hours in the rain with our loaded backpacks and just wanted to check in and lie down. I couldn't believe the attitude we got. Luckily, we didn't see her for the rest of our time there.
the central possition of the hotel
Nicely designed and big room. Breakfast was rich in variety and well prepared. The spot is perfect since it is on the city center.
personal touch, location and ambience
GREAT LOCATION! beautiful room. quiet, clean, big! the ugliest doors I have seen in a hotel! and weird lobby layout/decor + sometimes "family style" service but courteous and responsive. not practical if you have a car. strange layout of breakfast room leaves everyone sitting tightly around a huge table.
The location of the hotel is ideal for those who need to stay close to all city's amenities and main centers of business I found the single room somehow poor in terms of comfort and quality of the furniture, especially considering the price paid for its rent
The colours and total design of hall/stairs is really nice, easy to climb and enjoy ! Breakfast tasty and varied. One doesn't need a new toothbrush every day. Difficult to get temperature in room below 22 C.
Hotel position is a big plus. It is in the historical centre of Torino , but very quite.
This is a very attractive, modern hotel with comfortable, well-equipped rooms and helpful staff. The location is only minutes from the city centre, the palaces and the shopping areas. The hotel has its own high-security section in the underground carpark next door. Although the staff were very helpful, we got the impression that they were under a certain amount of pressure at times. Two of the lights in our room were not working and, despite reporting this on the first day, the problem was not dealt with
location, facilities, ambiance the hotel staff were very poorly trained for a hotel of that quality
excellent location, the presence of a hammam bath, good breakfast I would like to get a better cleaning the bathroom
excellent quality of bedding, nice spacious room, functional design, very good location, superb architecture
clean, city center, size of the room, breakfast, design, facilities, very good service. I got an upgrade for a small suit.
Quite new hotel, very confortable rooms, and nice taste. Service staff very pleasant.
situation, room was quiet atmosphere
interior design, staff service, hammam service
comfortable and warm room. The bed was a bit hard
friendly reception staff, nice room, large selection at breakfast The bathroom was a bit old and not as nice as the room. It would have been nice to have a make-up mirror in the bathroom. Also the door knob on the bathroom door was different than any I've ever seen. If you close the bathroom door, you cannot open it without pushing a button on the door knob even if it's not locked! I spent 15 minutes in the bathroom trying to figure out how to get out. I should have told the reception, but I forgot about it. It would be a good idea to have a sign on the inside of the door. The breakfast was very nice but the room was very small. The staff is trained to clear the tables immediately because the room is so small and when we got up to get more food our table was cleared and almost given to someone else.
The hotel was in a very handy location to the shops, cafe's & restaurants, they were all within walking distance of the hotel. Also the room was very nicely furnished and clean and the internet was very easy to access in the room.
Lovely hotel, very clean with large rooms, staff excellent air con not too good and hot/warm water not in much suply
comfort of rooms, central position of hotel
Very large comfortable room, excellent facilities, more 5 star than 4 star.
It is a great hotel with a perfect location central in Turin. The breakfast is very nice. So was the room with a comfy bed that had a duvet and not only blankets. I had booked a single room but they upgraded me to a delux double room free of charge. There was only few non-italian tv stations and they were all either sports- or news channels.
The free breakfast was terrific and featured gluten free bread and pastry. The bed was comfortable and the price was right.
location;staff; breakfast(including breakfast room)
The location was great and the room spotless clean with just redone bathroom - nice shower. The staff were very nice and helpful. The price quality ration is great. The first room we were given was very noisy, but when I asked for a change I was given a very quiet and nice room.
nice staff, good location
There was a small problem with the toilet flush one day. I mentioned this at the desk, and by the time I returned to the hotel the problem had been sorted - efficiently and without fuss. The choice at breakfast was rather basic: not a problem for an overnight stay, but a bit depressing if one is there for a week.
Staff was friendly and efficient.The hotel was clean and well priced and included a large breakfast.The hotel was working with a restaurant next door that supplied good meal at a discounted price. Nice Location in the old downtown. We did not have either phone or internet for four days. The management said that they were installing WIFI connections through-out the building.Hope they have it by now! My experience is that internet connection in Italy are not optimized yet and the legislation is not helping..
I have stayed at this hotel previously and am pleased to report that it has been completely renovated and is very comfortable Inexplicably the lights/AC etc. were turned off on our arrival and again the next day when we returned in the afternoon, strange but quickly rectified
Centrally located. Inexpensive. Rooms were spartan but adeqaute
Good basic level hotel with great location in the centre of Torino, close to the shopping streets. Relatively silent location. Rooms are not very cosy but functional and perfectly clean. Good and popular restaurant next to hotel, a supermarket round the corner. Most of personnel speak fluent English. Well, as normally in the Italian hotels the breakfast is not very luxury, but this seem to be the country habit. And I hate those hard rubber based baby bed covers they have also in other hotels in Italy (but nowhere else).
easy of use and access
central position in Torino quite poor choice of food for breakfeast
location & friendly staff bed was a little old
Decor was cute, staff friendliness The chair broke in the room when I tried to sit on it. Facilities may need some attention.
Helpful staff, and friendly. Great location: close to downtown, bars & good restaurants
The staff were extremely friendly, the shower was fabulous & the beds were the comfiest I've ever slept on in a hotel! No
The street the Hotel was on was very noisy - Saturday Night revellers until 5.30am Sunday
Liked the location. Beds were very comfortable. Quaint boutique style hotel. Quiet at night. Did not like breakfast. No eggs and limited cold cuts. Advertised as buffet breakfast but more continental style.
I found the central location very convenient and liked the fact that a buffet breakfast was included my room rate.
Location was very good.
Very central location - amazing room with sweeping staircase. Great architecture. Very good value for money. Beds left a lot to be desired - appeared to be very cheap and old.
The Reception was very friendly and helpful None
Nice Hotel just in the town center. Squeezed breakfast room.
Friendly staff, clean, nice shower, good airco, central location, good breakfast and lovely cappucino! Busy road, lot of traffic noise.
Well run hotel that has been refurbished to a high standard. Good location and very good service. Could not find the faults that some have reported.
location poor breakfast
Location: very close to opera house, theaters, museums, shops, restaurants, river Po, parks, etc. - Excellent individual aircondition system in the room. Rooms should be more soundproof. My room was very close to reception area and lounge. Had all the noise, also from the main entrance door. Not much choice for breakfast. I would rate the hotel 2*.
Excellent location, design of room and standard of presentation excellent. Very friendly helpful staff. More parking!
Excellent central location; friendly, efficient and helpful staff. The continental breakfast was excellent. No restaurant - but this was not a problem, with so many eating places nearby.
The staff were incredibly friendly and accomodating. I had to change my travel plans at the last minute, and although I would have been happy to pay for both nights, the lady at reception made sure that I only paid for one even though I cancelled too late. I would definitely stay here again and would recommend the hotel to anyone I know. The only bad point was that I did not have time to stay for than one night!!!
location was excellent; the staff, particularly Luca was very friendly and helpful. bed was really hard
Superb location, just between Piazza Vittorio Veneto and Piaza Madama, Via Po and bus stop with connection to Linghotto just a few steps away. Neighbourhood with plenty of (very) good osteria's. If you do'nt like the hotel's simple breakfast, try the Cafe des Arts 100 m away in the same street; arty atmosphere, cappuchino;s, croissants, fresh juice, Italian newspapers. With some luck a free private parking place in front of the Hotel. Room, bed and bathroom a bit small.
The hotel was close to the city center. Public transportation was very close and easy to use. Some staff members were a bit rude. Shower water temperature was not hot enough.
the room calm pdj & staff
nice palazzo, situated very central in the middle of the old town, all cultural attractions within walkig distance, friendly staff parking fee is very expensive (€ 20 per day)
Very good breakfast; polite staff and excellent location in the centre
Pillopws were hard. Lampshade prevented reading in bed. More light needed
Payment for accommodation on samsa high price. Got a room in the annexe overlooking the not quite tidy yard. Once in the room above us went, it seemed that go directly from us in the room - no soundproofing and terribly squeaky floors. Total hotel leaves a pleasant impression, and very conveniently located.