General
Services and conveniences
Accessibility and suitability
Basics
Bathroom
Dining
Pool and spa
Media and entertainment
Laundry
Bedroom
Parking and transportation
Family friendly
Workspace
Health and safety
Things to do
Fitness
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the best times to visit the hotel?
The hotel is superb in every aspect, and the staff's exceptional kindness makes it a great place to visit any time of the year.
How is the food quality at the hotel?
The hotel offers a great breakfast with lots of choice, and the food from room service is very good. However, some guests found the breakfast and food in the restaurant to be not as good as expected.
Is parking available at the hotel?
Yes, the hotel offers parking, but some guests found it to be expensive at 41 euros per night. Additionally, there was no possibility for charging an electro-car.
How is the cleanliness of the hotel?
The hotel is immaculate and elegant, with spacious and well-maintained rooms. However, some guests mentioned that the room service was subpar and the hotel felt understaffed during peak times.
What can guests expect from the customer service at the hotel?
The staff at the hotel are friendly, helpful, and professional, with exceptional kindness. However, some guests found the reception staff not as polite as expected and the service during peak times to be chaotic.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Take Advantage of the Spa and Wellness Center
While some guests noted that the spa was closed due to Covid restrictions, others found it to be a highlight of their stay. It's advisable to check the current status and book spa services in advance if available.
Consider Upgrading to a Suite
Guests who stayed in the suites were particularly impressed with the spaciousness, luxurious amenities, and stunning city views. If the budget allows, upgrading to a suite could enhance the overall experience.
Explore Nearby Attractions
The hotel's central location makes it convenient for exploring popular attractions such as San Carlo Square, Museo Egizio, and Mole Antonelliana, all within walking distance.
Be Mindful of Room Temperature
Some guests experienced issues with room temperature and air conditioning. It's advisable to communicate any concerns promptly to ensure a comfortable stay.
Take Advantage of the Fitness Center
The hotel offers a well-equipped fitness center, which can be a great way to stay active during your stay. Guests appreciated the quality of the facilities and the convenience of having a gym on-site.
Check for Special Dietary Menus
If you have specific dietary requirements, consider requesting special diet menus, as mentioned by some guests. This can ensure a more tailored dining experience during your stay.
Plan Parking in Advance
While the hotel offers parking facilities, guests noted that the cost for parking can be on the higher side. It's recommended to inquire about parking options and any associated charges before arrival.
Consider Bringing Pets
The hotel allows pets, and several guests appreciated the pet-friendly atmosphere. However, it's advisable to inquire about any applicable charges and policies for bringing pets.
Engage with the Concierge Service
Guests found the concierge service to be helpful in providing recommendations and assistance with various arrangements. Utilizing this service can enhance the overall experience and make the most of the stay in Turin.
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
August | May | $363 | $404 |
Cheapest month to stay with an average 28% drop in price. | Most expensive month to stay with an average 40% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
8.9 | 0.4 mi | Turin Citta Di Torino | 9.5 mi |