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location, facilities, ambiance the hotel staff were very poorly trained for a hotel of that quality
Quite new hotel, very confortable rooms, and nice taste. Service staff very pleasant.
excellent quality of bedding, nice spacious room, functional design, very good location, superb architecture
excellent location, the presence of a hammam bath, good breakfast I would like to get a better cleaning the bathroom
Hotel position is a big plus. It is in the historical centre of Torino , but very quite.
clean, city center, size of the room, breakfast, design, facilities, very good service. I got an upgrade for a small suit.
situation, room was quiet atmosphere
interior design, staff service, hammam service
This is a very attractive, modern hotel with comfortable, well-equipped rooms and helpful staff. The location is only minutes from the city centre, the palaces and the shopping areas. The hotel has its own high-security section in the underground carpark next door. Although the staff were very helpful, we got the impression that they were under a certain amount of pressure at times. Two of the lights in our room were not working and, despite reporting this on the first day, the problem was not dealt with
The colours and total design of hall/stairs is really nice, easy to climb and enjoy ! Breakfast tasty and varied. One doesn't need a new toothbrush every day. Difficult to get temperature in room below 22 C.
The location and breakfast. One girl at the front desk was very rude when we first arrived. We had been walking for hours in the rain with our loaded backpacks and just wanted to check in and lie down. I couldn't believe the attitude we got. Luckily, we didn't see her for the rest of our time there.
Excellent location, nice decor. Breakfast could have been better.
The location of the hotel is ideal for those who need to stay close to all city's amenities and main centers of business I found the single room somehow poor in terms of comfort and quality of the furniture, especially considering the price paid for its rent
the location in the historic part of the city , the design of the rooms and lobby . the lack of service , parking far from the hotel . nobody to help you with luggage or to park the car .
Helpful & friendly staff Bvlgari bath products not for bookings made via booking.com. Lack of privacy: one big table in stead of separate tables in the breakfast room; Big window in the bathroom with Venetian blinds (not closing well) looking out on a courtyard – the other apartments around the courtyard can most likely see the bathroom…
GREAT LOCATION! beautiful room. quiet, clean, big! the ugliest doors I have seen in a hotel! and weird lobby layout/decor + sometimes "family style" service but courteous and responsive. not practical if you have a car. strange layout of breakfast room leaves everyone sitting tightly around a huge table.
Nicely designed and big room. Breakfast was rich in variety and well prepared. The spot is perfect since it is on the city center.
the central possition of the hotel
personal touch, location and ambience
The hotel was in a very handy location to the shops, cafe's & restaurants, they were all within walking distance of the hotel. Also the room was very nicely furnished and clean and the internet was very easy to access in the room.
It is a great hotel with a perfect location central in Turin. The breakfast is very nice. So was the room with a comfy bed that had a duvet and not only blankets. I had booked a single room but they upgraded me to a delux double room free of charge. There was only few non-italian tv stations and they were all either sports- or news channels.
friendly reception staff, nice room, large selection at breakfast The bathroom was a bit old and not as nice as the room. It would have been nice to have a make-up mirror in the bathroom. Also the door knob on the bathroom door was different than any I've ever seen. If you close the bathroom door, you cannot open it without pushing a button on the door knob even if it's not locked! I spent 15 minutes in the bathroom trying to figure out how to get out. I should have told the reception, but I forgot about it. It would be a good idea to have a sign on the inside of the door. The breakfast was very nice but the room was very small. The staff is trained to clear the tables immediately because the room is so small and when we got up to get more food our table was cleared and almost given to someone else.
Beds Nastiest people I have ever met and the internet in the room was slower that dial up. I had to go into the hallway
comfortable and warm room. The bed was a bit hard
Very large comfortable room, excellent facilities, more 5 star than 4 star.
comfort of rooms, central position of hotel
The free breakfast was terrific and featured gluten free bread and pastry. The bed was comfortable and the price was right.
Lovely hotel, very clean with large rooms, staff excellent air con not too good and hot/warm water not in much suply
I have stayed at this hotel previously and am pleased to report that it has been completely renovated and is very comfortable Inexplicably the lights/AC etc. were turned off on our arrival and again the next day when we returned in the afternoon, strange but quickly rectified
The location was great and the room spotless clean with just redone bathroom - nice shower. The staff were very nice and helpful. The price quality ration is great. The first room we were given was very noisy, but when I asked for a change I was given a very quiet and nice room.
There was a small problem with the toilet flush one day. I mentioned this at the desk, and by the time I returned to the hotel the problem had been sorted - efficiently and without fuss. The choice at breakfast was rather basic: not a problem for an overnight stay, but a bit depressing if one is there for a week.
Good basic level hotel with great location in the centre of Torino, close to the shopping streets. Relatively silent location. Rooms are not very cosy but functional and perfectly clean. Good and popular restaurant next to hotel, a supermarket round the corner. Most of personnel speak fluent English. Well, as normally in the Italian hotels the breakfast is not very luxury, but this seem to be the country habit. And I hate those hard rubber based baby bed covers they have also in other hotels in Italy (but nowhere else).
nice staff, good location
Staff was friendly and efficient.The hotel was clean and well priced and included a large breakfast.The hotel was working with a restaurant next door that supplied good meal at a discounted price. Nice Location in the old downtown. We did not have either phone or internet for four days. The management said that they were installing WIFI connections through-out the building.Hope they have it by now! My experience is that internet connection in Italy are not optimized yet and the legislation is not helping..
location;staff; breakfast(including breakfast room)
Centrally located. Inexpensive. Rooms were spartan but adeqaute
central position in Torino quite poor choice of food for breakfeast
easy of use and access
I found the central location very convenient and liked the fact that a buffet breakfast was included my room rate.
Helpful staff, and friendly. Great location: close to downtown, bars & good restaurants
Very central location - amazing room with sweeping staircase. Great architecture. Very good value for money. Beds left a lot to be desired - appeared to be very cheap and old.
The street the Hotel was on was very noisy - Saturday Night revellers until 5.30am Sunday
Location was very good.
Decor was cute, staff friendliness The chair broke in the room when I tried to sit on it. Facilities may need some attention.
Liked the location. Beds were very comfortable. Quaint boutique style hotel. Quiet at night. Did not like breakfast. No eggs and limited cold cuts. Advertised as buffet breakfast but more continental style.
The staff were extremely friendly, the shower was fabulous & the beds were the comfiest I've ever slept on in a hotel! No
location & friendly staff bed was a little old
The Reception was very friendly and helpful None
Excellent central location; friendly, efficient and helpful staff. The continental breakfast was excellent. No restaurant - but this was not a problem, with so many eating places nearby.
Well run hotel that has been refurbished to a high standard. Good location and very good service. Could not find the faults that some have reported.
Superb location, just between Piazza Vittorio Veneto and Piaza Madama, Via Po and bus stop with connection to Linghotto just a few steps away. Neighbourhood with plenty of (very) good osteria's. If you do'nt like the hotel's simple breakfast, try the Cafe des Arts 100 m away in the same street; arty atmosphere, cappuchino;s, croissants, fresh juice, Italian newspapers. With some luck a free private parking place in front of the Hotel. Room, bed and bathroom a bit small.
Nice Hotel just in the town center. Squeezed breakfast room.
The staff were incredibly friendly and accomodating. I had to change my travel plans at the last minute, and although I would have been happy to pay for both nights, the lady at reception made sure that I only paid for one even though I cancelled too late. I would definitely stay here again and would recommend the hotel to anyone I know. The only bad point was that I did not have time to stay for than one night!!!
Location: very close to opera house, theaters, museums, shops, restaurants, river Po, parks, etc. - Excellent individual aircondition system in the room. Rooms should be more soundproof. My room was very close to reception area and lounge. Had all the noise, also from the main entrance door. Not much choice for breakfast. I would rate the hotel 2*.
Friendly staff, clean, nice shower, good airco, central location, good breakfast and lovely cappucino! Busy road, lot of traffic noise.
location was excellent; the staff, particularly Luca was very friendly and helpful. bed was really hard
Excellent location, design of room and standard of presentation excellent. Very friendly helpful staff. More parking!
location poor breakfast
Payment for accommodation on samsa high price. Got a room in the annexe overlooking the not quite tidy yard. Once in the room above us went, it seemed that go directly from us in the room - no soundproofing and terribly squeaky floors. Total hotel leaves a pleasant impression, and very conveniently located.
The hotel was close to the city center. Public transportation was very close and easy to use. Some staff members were a bit rude. Shower water temperature was not hot enough.
Very good breakfast; polite staff and excellent location in the centre
nice palazzo, situated very central in the middle of the old town, all cultural attractions within walkig distance, friendly staff parking fee is very expensive (€ 20 per day)
the room calm pdj & staff
Pillopws were hard. Lampshade prevented reading in bed. More light needed
Very nice location with nice preis. should be a little more chioce bei breakfast.
Great location, have a look around the area. Very nicely decorated room, the Emmanuelle Vittorio Room. This is a small hotel, which I liked. Rooms are on the first floor and there is no lift, but this was not a problem for us to carry our bags up.
Romantic room, Beautiful decor, friendly staff, heart of the centre. A bit noisy from the traffic, but a real taste of Italy!
excelent location and view, as well as the interior design! We felt like at home!!!
It is placed in downtown - the old Torino. Wonderful!
The location was very central to Turin.
Simple but rather nicely furnished, Not everything in the bathroom worked. Decent bed.
Excellent location, very nice room with a small kitchenette.
Rooms style is really charming. Position allows to reach all main city features in max 15 min walking. Due to some misunderstanding during the reservation, some friends have been assigned a room located in another building. Acoustic insulation from room to room not really fantastic.
the location and the interior design
The location is perfect, right in the city center, yet very quiet. Exceptionally clean, friendly owners and great value for the money. The breakfast is a five euro coupon, for which you pay extra, valid at the bar on the first floor. The coupon is good for one coffee and one breakfast roll. Without the coupon you can buy those items at the same bar for three euros.
Very very expensive and their is no bath room or water tab in the room. very noisy and you can here the people of neighbouring room and the road very clearly.and we were cheated. owner claimed that he has no double room only triple. we paid triple room and breakfast must be included..when we arrived he gave us a double room but charged us triple room. he does not accept credit cards..booking com is a serious company must remove this croock from his addresses...otherwise I will never use again.dr. gerald bidawid The most expensive bed &breakfast I ever saw.very noisy(no sound isolation).no bath room or even a tab in the room
very nice b&b.no en suite but a very clean bathroom& a shower room on landing.lounge with tv- tea / coffee facilities.small supermarket over road & a great local pizzeria.u can eat ur own lunch,tea( bread cheese, meats etc in lounge,as long as u clean up after.owner only comes once a day,then leaves you to it,so if ur after constant staff 2 do things 4u, answer queries etc, forget it, but if you re an independant traveller , who just wants a reasonably priced, very central ,clean , quiet , friendly place2 stay, then this is the place 4u. as far as i could see ,there are only 3 rooms, so a small group of u, could have the whole place2 yourself. an unusual & charismatic place to stay with lots of history/charm. you have to walk up 2 flghts of stairs to get to the b and b, so no good for disabled, and quite a concealed entrance on arrival, but no major problems.on a lovely little square, but the picture on website doesnt reflect the real entrance, but the accomodation was very good - would always favour charismatic independant places like this ,than your travel lodges/holiday inns.
Very very GOOD
Central location! Friendly staff. Lovely bathrooms - great for couples. Great value for money, I think. No breakfast - B&B?!
Very nice decoration and nice location in the city. Simple and comfort rooms and living room. Very clean bathrooms.
The B&B is really centrally located & the managements takes care of it. Parking was ireally in the nearby area (30 metres only). Management was very helpful in responding to the needs speaking good English. Room was really small, while we have been ok with that due to the fact that we were there only for the sleep. I am not sure if the breakfast was in a package or not because it was not proposed.
The beautiful building and the large room. The fact that we were standing outside the appartment for one hour trying to get in/contact the owner. The fact that there was two shared bathrooms for six rooms and teh fact that no breakfast was included when it was called a b&B!!!
the hosts were helpful and very kind.the decoration and the building were lovely and the view in Piazza Savoia was incredible in this full of life town. noone