Guest reviews
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All Reviews
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Couples
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Solo
Overall Rating
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9.7 "Perfectly clean."9.6 "96% said
rooms were clean ." 10.0 "100% thoughtit was clean ." -
9.7 "Terrific location."10.0 "100%
liked the proximity to shopping ." 10.0 "Easily accessible by car , said 100%." -
9.4 "World class service."10.0 "100% found the
staff to be very friendly ." 8.8 "88% said thereception staff was great ." 7.1 "71% thought theservice was very professional ." -
8.8 "Pool is good."
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8.3 "Breakfast is good."
Overall Rating
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9.6 "Terrific location."
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9.5 "World class service."10.0 "100% found the
staff to be very friendly ." -
8.4 "Breakfast is good."
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6.7 "Rooms are ok."
Overall Rating
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9.6 "Perfectly clean."
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9.5 "World class service."10.0 "100% found the
staff to be very friendly ." -
7.0 "Nice rooms."
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5.5 "Average comfort."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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10.0review from
This guest did not leave comments about this hotel.
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9.0review from
clean. no.
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10.0review from
Clean, Friendly staff No
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7.0review from
The ladies at the front desk were so friendly. Also, the pool and hot tub were awesome. Yes. The rooms were not very clean. We switched rooms multiple time before we foundone that didn't smell bad. The air didn't work well.
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9.0review from
The staff is always friendly and very helpful. My room did NOT have a refrigerator in it.
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5.0review from
The coffee and breakfast. Needs update very worn out looking.
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7.0review from
The staff tried to remedy any issues. The bathtub filled up 3 ft while I was trying to take a shower.
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5.0review from
The room was fine, but we stayed there for the pool/hot tub. The pool room was 64 degrees, not nearly warm enough to take our baby swimming and the hot tub was cooler than the pool water.
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8.0review from
I've stayed here many times since my son is a student at the University of IL. Location and price are the best things about this hotel. The tv in the room did not work. The coffee maker did not have a coffee pot, and the breakfast was ALL processed food: canned gravy, frozen cinnamon rolls, frozen biscuits, and NO waffle maker. The tv and the brewing station were both replaced promptly.
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10.0review from
Very nice staff very clean hotel The refrigerator in the room was a little loud
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1.0review from
The room was falling apart was filthy dirty and smelled like mold and there was a used bandaid in the bed on the sheets
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9.0review from
this hotel had very comfortable bed and great pillows ! location was close to outlet mall and several restaurants. the pool and spa area was excellant ! staff was friendly and breakfast was nice . had softball team staying there so lots of kids around, but they kept order very well.
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9.0review from
Every one was nice frindly and proficinol right down to the cleaning lady no
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10.0review from
Reserved this hotel while on the road... Excellent choice
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8.0review from
non smoking room, but the scent of someone else smoking on the floor drifted throughout the floor.
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8.0review from
The hotel was very nice. The one thing I would change would be the pool. The water was cloudy which made me feel uncomfortable. Besides the pool everything else was very clean!!
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10.0review from
I have stayed at this hotel numerous times and it has been a great experience. Great staff great rooms great location.
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10.0review from
This guest did not leave comments about this hotel.
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9.0review from
clean. no.
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10.0review from
Clean, Friendly staff No
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9.0review from
The staff is always friendly and very helpful. My room did NOT have a refrigerator in it.
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8.0review from
I've stayed here many times since my son is a student at the University of IL. Location and price are the best things about this hotel. The tv in the room did not work. The coffee maker did not have a coffee pot, and the breakfast was ALL processed food: canned gravy, frozen cinnamon rolls, frozen biscuits, and NO waffle maker. The tv and the brewing station were both replaced promptly.
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10.0review from
Very nice staff very clean hotel The refrigerator in the room was a little loud
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9.0review from
this hotel had very comfortable bed and great pillows ! location was close to outlet mall and several restaurants. the pool and spa area was excellant ! staff was friendly and breakfast was nice . had softball team staying there so lots of kids around, but they kept order very well.
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9.0review from
Every one was nice frindly and proficinol right down to the cleaning lady no
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10.0review from
Reserved this hotel while on the road... Excellent choice
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8.0review from
non smoking room, but the scent of someone else smoking on the floor drifted throughout the floor.
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8.0review from
The hotel was very nice. The one thing I would change would be the pool. The water was cloudy which made me feel uncomfortable. Besides the pool everything else was very clean!!
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10.0review from
I have stayed at this hotel numerous times and it has been a great experience. Great staff great rooms great location.
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7.0review from
The ladies at the front desk were so friendly. Also, the pool and hot tub were awesome. Yes. The rooms were not very clean. We switched rooms multiple time before we foundone that didn't smell bad. The air didn't work well.
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7.0review from
The staff tried to remedy any issues. The bathtub filled up 3 ft while I was trying to take a shower.
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5.0review from
The coffee and breakfast. Needs update very worn out looking.
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5.0review from
The room was fine, but we stayed there for the pool/hot tub. The pool room was 64 degrees, not nearly warm enough to take our baby swimming and the hot tub was cooler than the pool water.
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1.0review from
The room was falling apart was filthy dirty and smelled like mold and there was a used bandaid in the bed on the sheets
