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(Round-trip)
Airports
Origin
Minneapolis
$286
only
$286
Chicago
$173
only
$173
Atlanta
$286
only
$286
Dallas
$269
only
$269
Boston
$298
only
$298
Destination
Champaign
$173
only
$173
Thu, Jan 11
ORD
CMI
1h 15m
Sun, Jan 14
CMI
ORD
1h 01m
Trip: 4 days
8.3ExcellentShow reviews
Overall 8.3 Excellent
Based on 2 reviews
Overall
7.2
Boarding
7.4
Comfort
6.9
Crew
7.7
Entertainment
6.5
Food
6.4
SFO
SIN
Good 6.6

Awesome and helpful crew

Reservation was deleted so check in took a very long time and my seat (reserved weeks in advance) on the long international flight was reassigned to a very undesirable location. Food was not good, and drink service was only done twice on 17 hour flight. It took an hour to start taxiing after we were all seated and left the gate.

LAX
ORD
Excellent 9.0

Not enough room for my legs, I was uncomfortable.

RSW
EWR
Excellent 8.0

Boarding and entertainment were good..

Over an hour delayed and unlesss you pay up the seating is very cramped

HNL
SFO
Good 6.0

Boarding goes quick, nice seats in economy comfort

No free food besides pretzels on an almost 8 hour flight. Any decent seat is an upchaege to economy plus. WiFi slow, only can access entertainment if you have app download on phone.

FAT
DEN
Excellent 8.0

People who help me with my 87 year old mother we extremely thoughtful.

I did not like having to exit plane on the tarmac. It was difficult for my 87 year old mother, and the if the weather had been bad this would have been very unpleasant and extremely difficult for everyone!

Fri, Feb 2
ORD
CMI
0h 52m
Sun, Feb 4
CMI
ORD
1h 06m
Trip: 3 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 4 reviews
Overall
7.3
Boarding
7.5
Comfort
7.1
Crew
7.8
Entertainment
6.7
Food
6.6
GIG
JFK
Okay 4.6

Nice crew

I booked a LATAM flight for a 10.5 hour flight specifically because they have better in flight entertainment. I arrived at the airport and found it it was operated by AA. 10.5 hours with zero in flight entertainment. HORRIBLE EXPERIENCE.

PWM
DCA
Okay 5.3

Wish they had told me there was a shuttle to other side of airport. Had not been to this airport in many years.

ORD
CMI
Mediocre 2.0

Nothing

We were denied boarding to our flight because the gate agent said we were late to the podium. We were there 10 minutes prior to departure. The jetway was still full of passengers. There was no reason she did not let us on other than she wanted to punish us for being late to the podium. We missed our connecting flight and had to rent a car to get home. Corporate American Airline customer relations was awful to work with. They did not care.

JFK
BCN
Excellent 10.0

much room. great entertainment. great crew

DFW
TPA
Excellent 10.0

Timing of flight routes

Sat on a pillow

Fri, Feb 9
ORD
CMI
0h 51m
Sun, Feb 11
CMI
ORD
1h 06m
Trip: 3 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 4 reviews
Overall
7.3
Boarding
7.5
Comfort
7.1
Crew
7.8
Entertainment
6.7
Food
6.6
LAX
PHL
Excellent 10.0

A great flight

No real food to eat

LAX
NRT
Mediocre 2.0

nothing

had to take another flight, ticket agent was able to change me to a different flight on JAL. however, JAL could not access the ticket info and ticket agent would not take my payment. result was missing that flight, ticket manager told me it's my fault and tough luck no refund. American airlines told me the same, ended up losing my money for the ticket purchase. i booked another new flight with another airline direct. worst experience in my life using kayak.

GIG
JFK
Okay 4.6

Nice crew

I booked a LATAM flight for a 10.5 hour flight specifically because they have better in flight entertainment. I arrived at the airport and found it it was operated by AA. 10.5 hours with zero in flight entertainment. HORRIBLE EXPERIENCE.

MCO
MIA
Mediocre 2.0

Flight got canceled for over a week.

ORD
CMI
Mediocre 2.0

Nothing

We were denied boarding to our flight because the gate agent said we were late to the podium. We were there 10 minutes prior to departure. The jetway was still full of passengers. There was no reason she did not let us on other than she wanted to punish us for being late to the podium. We missed our connecting flight and had to rent a car to get home. Corporate American Airline customer relations was awful to work with. They did not care.

Sat, Feb 10
ORD
CMI
0h 53m
Sat, Feb 17
CMI
ORD
1h 01m
Trip: 8 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 4 reviews
Overall
7.3
Boarding
7.5
Comfort
7.1
Crew
7.8
Entertainment
6.7
Food
6.6
LAX
NRT
Mediocre 2.0

nothing

had to take another flight, ticket agent was able to change me to a different flight on JAL. however, JAL could not access the ticket info and ticket agent would not take my payment. result was missing that flight, ticket manager told me it's my fault and tough luck no refund. American airlines told me the same, ended up losing my money for the ticket purchase. i booked another new flight with another airline direct. worst experience in my life using kayak.

BOS
JFK
Good 6.0

No hassle of changing terminals in JFK, no bagagge claim, AA check-in-this time, was a "good luck"....Connection in Helsinki, very quik!

Finnair flight AY06 are old aircrafts. Every other in-seat monitor was out of order, flight attendants could not do much. That created mess for passengers, trying to move their seats to the ones with working monitors.....

DFW
LAS
Good 7.3

Oh the crew was very pretty. They spent more time on themselves their hair their make up and on their phones than they did the entire first class. Check our flights and miles. We fly AA ALOT for ourselves and other. WCB4350 Shipman. We don’t complain ever. But when you spend what we do and only just get your first drink with your dinner in the air is utterly ridiculous. Never got a clean up or a second drink. Had to interrupt the glam squad from their phones and make up bringing them our dirty glasses and trash asking for a second drink. Not impressed with this crew at all! Normally AA IS TOP KNOTCH. So it sets the standard that we’ve been accustomed to however complete and total letdown on this flight

LAS
JFK
Okay 5.0

Good leg room

5 plus hour flight and one movie as entertainment option shown on a tiny screen from cabin headliner. Like in the 1980’s. and do not forget your headphones or you will be buying some earbuds!

GIG
JFK
Okay 4.6

Nice crew

I booked a LATAM flight for a 10.5 hour flight specifically because they have better in flight entertainment. I arrived at the airport and found it it was operated by AA. 10.5 hours with zero in flight entertainment. HORRIBLE EXPERIENCE.

Wed, Feb 21
ORD
CMI
1h 15m
Fri, Feb 23
CMI
ORD
1h 01m
Trip: 3 days
8.3ExcellentShow reviews
Overall 8.3 Excellent
Based on 2 reviews
Overall
7.2
Boarding
7.4
Comfort
6.9
Crew
7.7
Entertainment
6.5
Food
6.4
ORD
CMI
Good 6.6

Short trip but not too short for st least water from crew. Other airline serving airport does!

SBN
ORD
Mediocre 2.0

Can’t think of a thing on this flight.

Delay after delay. Took way too long for de-icing. The storage compartmemt door got stuck and I could not get my bag out. The flight attendant blamed the issue on my bag. She claimed it was too big. It was not. I have carried the bag on several flights with similar planes, the gate agent slowed it on the plane as many have, and I had no issue opening and closing other compartment as I tried a couple after maintenance retrieved my bag.

ORD
MCO
Mediocre 2.0

Delayed Swiss flight 8 tue 12 dec 2017 led to catastrophe

MCI
IAD
Mediocre 2.0

My United connecting flight was delayed. I rushed to arrive at the gate prior to the departure time to be told the plane had left early and I had been rescheduled to the next morning at 7am. However, there were no vouchers available for me to stay in a hotel or get food. So, I was able to get a flight on American that got me home the same night. By the way, the American flight was delaying takeoff to wait for passengers who had been delayed on their connecting flights.

SFO
SIN
Good 6.6

Awesome and helpful crew

Reservation was deleted so check in took a very long time and my seat (reserved weeks in advance) on the long international flight was reassigned to a very undesirable location. Food was not good, and drink service was only done twice on 17 hour flight. It took an hour to start taxiing after we were all seated and left the gate.

Tue, Jan 9
MSP
CMI
4h 00m
Mon, Jan 15
CMI
MSP
5h 08m
Trip: 7 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 52297 reviews
Overall
7.2
Boarding
7.4
Comfort
6.9
Crew
7.7
Entertainment
6.5
Food
6.4
MIA
EWR
Mediocre 2.0

Nothing

The flight was over 4 hours delayed, and I didn't receive a notification that it was delayed until an hour after the flight was supposed to take off, which would have been ideal given that I had to pay 5x surge pricing for my uber to get there by the original scheduled time. Once we were about to board the plane, we were told again that it was further delayed. The crew was cranky and tired as they had clearly been dealing with delay issues the whole day. There were no tv's on the flight and we were told there would be free wifi to stream to our phones, however the wifi was so slow that it couldn't even load a single picture from the internet. Oh, there were also no decent food options on the flight. I will avoid United at all costs in the future, as my flight down was also over 3 hours delayed.

HNL
SFO
Good 6.0

Boarding goes quick, nice seats in economy comfort

No free food besides pretzels on an almost 8 hour flight. Any decent seat is an upchaege to economy plus. WiFi slow, only can access entertainment if you have app download on phone.

DEN
SFO
Good 7.3

Nice seats, very helpful staff at ticketing and nice crew

Reservation was deleted so check in took a very long time and my seat (reserved weeks in advance) on the long international flight was reassigned to a very undesirable location.

DEN
HNL
Good 7.3

The crew was very professional.

The WiFi was very intermittent and made the entertainment hard to watch.

FAT
DEN
Excellent 8.0

People who help me with my 87 year old mother we extremely thoughtful.

I did not like having to exit plane on the tarmac. It was difficult for my 87 year old mother, and the if the weather had been bad this would have been very unpleasant and extremely difficult for everyone!

Wed, Mar 21
DFW
CMI
1h 58m
Tue, Mar 27
CMI
DFW
2h 30m
Trip: 7 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 2 reviews
Overall
7.3
Boarding
7.5
Comfort
7.1
Crew
7.8
Entertainment
6.7
Food
6.6
DFW
TPA
Excellent 10.0

Timing of flight routes

Sat on a pillow

MCO
MIA
Mediocre 2.0

Flight got canceled for over a week.

LAX
NRT
Mediocre 2.0

nothing

had to take another flight, ticket agent was able to change me to a different flight on JAL. however, JAL could not access the ticket info and ticket agent would not take my payment. result was missing that flight, ticket manager told me it's my fault and tough luck no refund. American airlines told me the same, ended up losing my money for the ticket purchase. i booked another new flight with another airline direct. worst experience in my life using kayak.

PWM
DCA
Okay 5.3

Wish they had told me there was a shuttle to other side of airport. Had not been to this airport in many years.

GIG
JFK
Okay 4.6

Nice crew

I booked a LATAM flight for a 10.5 hour flight specifically because they have better in flight entertainment. I arrived at the airport and found it it was operated by AA. 10.5 hours with zero in flight entertainment. HORRIBLE EXPERIENCE.

Mon, Jan 15
MSP
CMI
4h 00m
Fri, Jan 19
CMI
MSP
5h 08m
Trip: 5 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 52297 reviews
Overall
7.2
Boarding
7.4
Comfort
6.9
Crew
7.7
Entertainment
6.5
Food
6.4
LAX
ORD
Excellent 9.0

Not enough room for my legs, I was uncomfortable.

DEN
SFO
Good 7.3

Nice seats, very helpful staff at ticketing and nice crew

Reservation was deleted so check in took a very long time and my seat (reserved weeks in advance) on the long international flight was reassigned to a very undesirable location.

SBN
ORD
Mediocre 2.0

Can’t think of a thing on this flight.

Delay after delay. Took way too long for de-icing. The storage compartmemt door got stuck and I could not get my bag out. The flight attendant blamed the issue on my bag. She claimed it was too big. It was not. I have carried the bag on several flights with similar planes, the gate agent slowed it on the plane as many have, and I had no issue opening and closing other compartment as I tried a couple after maintenance retrieved my bag.

MIA
EWR
Mediocre 2.0

Nothing

The flight was over 4 hours delayed, and I didn't receive a notification that it was delayed until an hour after the flight was supposed to take off, which would have been ideal given that I had to pay 5x surge pricing for my uber to get there by the original scheduled time. Once we were about to board the plane, we were told again that it was further delayed. The crew was cranky and tired as they had clearly been dealing with delay issues the whole day. There were no tv's on the flight and we were told there would be free wifi to stream to our phones, however the wifi was so slow that it couldn't even load a single picture from the internet. Oh, there were also no decent food options on the flight. I will avoid United at all costs in the future, as my flight down was also over 3 hours delayed.

RSW
EWR
Excellent 8.0

Boarding and entertainment were good..

Over an hour delayed and unlesss you pay up the seating is very cramped

Sun, Jan 14
ORD
CMI
0h 53m
Tue, Jan 16
CMI
ORD
1h 01m
Trip: 3 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 4 reviews
Overall
7.3
Boarding
7.5
Comfort
7.1
Crew
7.8
Entertainment
6.7
Food
6.6
LAX
PHL
Excellent 10.0

A great flight

No real food to eat

LAX
PHL
Excellent 10.0

Wonderful flight

The only thing I didn’t like is that he have any fresh food they said something was going on in LA that prevented him from giving us actual food other than that everything else was fine

LAS
JFK
Okay 5.0

Good leg room

5 plus hour flight and one movie as entertainment option shown on a tiny screen from cabin headliner. Like in the 1980’s. and do not forget your headphones or you will be buying some earbuds!

ORD
CMI
Mediocre 2.0

Nothing

We were denied boarding to our flight because the gate agent said we were late to the podium. We were there 10 minutes prior to departure. The jetway was still full of passengers. There was no reason she did not let us on other than she wanted to punish us for being late to the podium. We missed our connecting flight and had to rent a car to get home. Corporate American Airline customer relations was awful to work with. They did not care.

GIG
JFK
Okay 4.6

Nice crew

I booked a LATAM flight for a 10.5 hour flight specifically because they have better in flight entertainment. I arrived at the airport and found it it was operated by AA. 10.5 hours with zero in flight entertainment. HORRIBLE EXPERIENCE.

Sat, May 12
MSP
CMI
4h 05m
Sun, May 13
CMI
MSP
3h 42m
Trip: 2 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 52297 reviews
Overall
7.2
Boarding
7.4
Comfort
6.9
Crew
7.7
Entertainment
6.5
Food
6.4
LAX
ORD
Excellent 9.0

Not enough room for my legs, I was uncomfortable.

DEN
HNL
Good 7.3

The crew was very professional.

The WiFi was very intermittent and made the entertainment hard to watch.

ORD
MCO
Mediocre 2.0

Delayed Swiss flight 8 tue 12 dec 2017 led to catastrophe

MCI
IAD
Mediocre 2.0

My United connecting flight was delayed. I rushed to arrive at the gate prior to the departure time to be told the plane had left early and I had been rescheduled to the next morning at 7am. However, there were no vouchers available for me to stay in a hotel or get food. So, I was able to get a flight on American that got me home the same night. By the way, the American flight was delaying takeoff to wait for passengers who had been delayed on their connecting flights.

SBN
ORD
Mediocre 2.0

Can’t think of a thing on this flight.

Delay after delay. Took way too long for de-icing. The storage compartmemt door got stuck and I could not get my bag out. The flight attendant blamed the issue on my bag. She claimed it was too big. It was not. I have carried the bag on several flights with similar planes, the gate agent slowed it on the plane as many have, and I had no issue opening and closing other compartment as I tried a couple after maintenance retrieved my bag.

Tue, Jan 16
ORD
CMI
0h 51m
Thu, Jan 18
CMI
ORD
1h 01m
Trip: 3 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 4 reviews
Overall
7.3
Boarding
7.5
Comfort
7.1
Crew
7.8
Entertainment
6.7
Food
6.6
LAX
PHL
Excellent 10.0

Wonderful flight

The only thing I didn’t like is that he have any fresh food they said something was going on in LA that prevented him from giving us actual food other than that everything else was fine

LAS
JFK
Okay 5.0

Good leg room

5 plus hour flight and one movie as entertainment option shown on a tiny screen from cabin headliner. Like in the 1980’s. and do not forget your headphones or you will be buying some earbuds!

LAX
NRT
Mediocre 2.0

nothing

had to take another flight, ticket agent was able to change me to a different flight on JAL. however, JAL could not access the ticket info and ticket agent would not take my payment. result was missing that flight, ticket manager told me it's my fault and tough luck no refund. American airlines told me the same, ended up losing my money for the ticket purchase. i booked another new flight with another airline direct. worst experience in my life using kayak.

PWM
DCA
Okay 5.3

Wish they had told me there was a shuttle to other side of airport. Had not been to this airport in many years.

DFW
TPA
Excellent 10.0

Timing of flight routes

Sat on a pillow

Fri, Jan 5
MSP
CMI
4h 00m
Sat, Jan 13
CMI
MSP
3h 43m
Trip: 9 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 52297 reviews
Overall
7.2
Boarding
7.4
Comfort
6.9
Crew
7.7
Entertainment
6.5
Food
6.4
DEN
HNL
Good 7.3

The crew was very professional.

The WiFi was very intermittent and made the entertainment hard to watch.

DEN
SFO
Good 7.3

Nice seats, very helpful staff at ticketing and nice crew

Reservation was deleted so check in took a very long time and my seat (reserved weeks in advance) on the long international flight was reassigned to a very undesirable location.

MIA
EWR
Mediocre 2.0

Nothing

The flight was over 4 hours delayed, and I didn't receive a notification that it was delayed until an hour after the flight was supposed to take off, which would have been ideal given that I had to pay 5x surge pricing for my uber to get there by the original scheduled time. Once we were about to board the plane, we were told again that it was further delayed. The crew was cranky and tired as they had clearly been dealing with delay issues the whole day. There were no tv's on the flight and we were told there would be free wifi to stream to our phones, however the wifi was so slow that it couldn't even load a single picture from the internet. Oh, there were also no decent food options on the flight. I will avoid United at all costs in the future, as my flight down was also over 3 hours delayed.

LAX
ORD
Excellent 9.0

Not enough room for my legs, I was uncomfortable.

SFO
SIN
Good 6.6

Awesome and helpful crew

Reservation was deleted so check in took a very long time and my seat (reserved weeks in advance) on the long international flight was reassigned to a very undesirable location. Food was not good, and drink service was only done twice on 17 hour flight. It took an hour to start taxiing after we were all seated and left the gate.

Thu, Feb 22
ORD
CMI
0h 51m
Fri, Feb 23
CMI
ORD
1h 01m
Trip: 2 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 4 reviews
Overall
7.3
Boarding
7.5
Comfort
7.1
Crew
7.8
Entertainment
6.7
Food
6.6
LAX
NRT
Mediocre 2.0

nothing

had to take another flight, ticket agent was able to change me to a different flight on JAL. however, JAL could not access the ticket info and ticket agent would not take my payment. result was missing that flight, ticket manager told me it's my fault and tough luck no refund. American airlines told me the same, ended up losing my money for the ticket purchase. i booked another new flight with another airline direct. worst experience in my life using kayak.

DFW
TPA
Excellent 10.0

Timing of flight routes

Sat on a pillow

DFW
LAS
Good 7.3

Oh the crew was very pretty. They spent more time on themselves their hair their make up and on their phones than they did the entire first class. Check our flights and miles. We fly AA ALOT for ourselves and other. WCB4350 Shipman. We don’t complain ever. But when you spend what we do and only just get your first drink with your dinner in the air is utterly ridiculous. Never got a clean up or a second drink. Had to interrupt the glam squad from their phones and make up bringing them our dirty glasses and trash asking for a second drink. Not impressed with this crew at all! Normally AA IS TOP KNOTCH. So it sets the standard that we’ve been accustomed to however complete and total letdown on this flight

PWM
DCA
Okay 5.3

Wish they had told me there was a shuttle to other side of airport. Had not been to this airport in many years.

JFK
BCN
Excellent 10.0

much room. great entertainment. great crew

Sat, Jan 6
MSP
CMI
3h 35m
Sat, Jan 13
CMI
MSP
5h 15m
Trip: 8 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 52297 reviews
Overall
7.2
Boarding
7.4
Comfort
6.9
Crew
7.7
Entertainment
6.5
Food
6.4
ORD
MCO
Mediocre 2.0

Delayed Swiss flight 8 tue 12 dec 2017 led to catastrophe

DEN
HNL
Good 7.3

The crew was very professional.

The WiFi was very intermittent and made the entertainment hard to watch.

LAX
ORD
Excellent 9.0

Not enough room for my legs, I was uncomfortable.

SBN
ORD
Mediocre 2.0

Can’t think of a thing on this flight.

Delay after delay. Took way too long for de-icing. The storage compartmemt door got stuck and I could not get my bag out. The flight attendant blamed the issue on my bag. She claimed it was too big. It was not. I have carried the bag on several flights with similar planes, the gate agent slowed it on the plane as many have, and I had no issue opening and closing other compartment as I tried a couple after maintenance retrieved my bag.

RSW
EWR
Excellent 8.0

Boarding and entertainment were good..

Over an hour delayed and unlesss you pay up the seating is very cramped

Fri, Jan 12
ATL
CMI
4h 09m
Sun, Jan 14
CMI
ATL
4h 12m
Trip: 3 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 25986 reviews
Overall
7.3
Boarding
7.5
Comfort
7.1
Crew
7.8
Entertainment
6.7
Food
6.6
DFW
LHR
Excellent 9.0

Great staff. Arrived very early. Smooth flight .

Food was slightly over cooked

LAX
PHL
Excellent 10.0

A great flight

No real food to eat

MCO
MIA
Mediocre 2.0

Flight got canceled for over a week.

LAX
PHL
Excellent 10.0

Wonderful flight

The only thing I didn’t like is that he have any fresh food they said something was going on in LA that prevented him from giving us actual food other than that everything else was fine

LAX
NRT
Mediocre 2.0

nothing

had to take another flight, ticket agent was able to change me to a different flight on JAL. however, JAL could not access the ticket info and ticket agent would not take my payment. result was missing that flight, ticket manager told me it's my fault and tough luck no refund. American airlines told me the same, ended up losing my money for the ticket purchase. i booked another new flight with another airline direct. worst experience in my life using kayak.

Wed, Feb 7
BOS
CMI
5h 06m
Sun, Feb 11
CMI
BOS
4h 29m
Trip: 5 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 52297 reviews
Overall
7.2
Boarding
7.4
Comfort
6.9
Crew
7.7
Entertainment
6.5
Food
6.4
LAX
ORD
Excellent 9.0

Not enough room for my legs, I was uncomfortable.

HNL
SFO
Good 6.0

Boarding goes quick, nice seats in economy comfort

No free food besides pretzels on an almost 8 hour flight. Any decent seat is an upchaege to economy plus. WiFi slow, only can access entertainment if you have app download on phone.

MIA
EWR
Mediocre 2.0

Nothing

The flight was over 4 hours delayed, and I didn't receive a notification that it was delayed until an hour after the flight was supposed to take off, which would have been ideal given that I had to pay 5x surge pricing for my uber to get there by the original scheduled time. Once we were about to board the plane, we were told again that it was further delayed. The crew was cranky and tired as they had clearly been dealing with delay issues the whole day. There were no tv's on the flight and we were told there would be free wifi to stream to our phones, however the wifi was so slow that it couldn't even load a single picture from the internet. Oh, there were also no decent food options on the flight. I will avoid United at all costs in the future, as my flight down was also over 3 hours delayed.

DEN
HNL
Good 7.3

The crew was very professional.

The WiFi was very intermittent and made the entertainment hard to watch.

SBN
ORD
Mediocre 2.0

Can’t think of a thing on this flight.

Delay after delay. Took way too long for de-icing. The storage compartmemt door got stuck and I could not get my bag out. The flight attendant blamed the issue on my bag. She claimed it was too big. It was not. I have carried the bag on several flights with similar planes, the gate agent slowed it on the plane as many have, and I had no issue opening and closing other compartment as I tried a couple after maintenance retrieved my bag.

Sat, Jan 13
ATL
CMI
4h 09m
Mon, Jan 15
CMI
ATL
4h 12m
Trip: 3 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 25986 reviews
Overall
7.3
Boarding
7.5
Comfort
7.1
Crew
7.8
Entertainment
6.7
Food
6.6
DFW
LHR
Excellent 9.0

Great staff. Arrived very early. Smooth flight .

Food was slightly over cooked

DFW
TPA
Excellent 10.0

Timing of flight routes

Sat on a pillow

BOS
JFK
Good 6.0

No hassle of changing terminals in JFK, no bagagge claim, AA check-in-this time, was a "good luck"....Connection in Helsinki, very quik!

Finnair flight AY06 are old aircrafts. Every other in-seat monitor was out of order, flight attendants could not do much. That created mess for passengers, trying to move their seats to the ones with working monitors.....

DFW
LAS
Good 7.3

Oh the crew was very pretty. They spent more time on themselves their hair their make up and on their phones than they did the entire first class. Check our flights and miles. We fly AA ALOT for ourselves and other. WCB4350 Shipman. We don’t complain ever. But when you spend what we do and only just get your first drink with your dinner in the air is utterly ridiculous. Never got a clean up or a second drink. Had to interrupt the glam squad from their phones and make up bringing them our dirty glasses and trash asking for a second drink. Not impressed with this crew at all! Normally AA IS TOP KNOTCH. So it sets the standard that we’ve been accustomed to however complete and total letdown on this flight

GIG
JFK
Okay 4.6

Nice crew

I booked a LATAM flight for a 10.5 hour flight specifically because they have better in flight entertainment. I arrived at the airport and found it it was operated by AA. 10.5 hours with zero in flight entertainment. HORRIBLE EXPERIENCE.

Fri, Jan 5
MSP
CMI
3h 35m
Mon, Jan 15
CMI
MSP
3h 24m
Trip: 11 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 52297 reviews
Overall
7.2
Boarding
7.4
Comfort
6.9
Crew
7.7
Entertainment
6.5
Food
6.4
RSW
EWR
Excellent 8.0

Boarding and entertainment were good..

Over an hour delayed and unlesss you pay up the seating is very cramped

DEN
HNL
Good 7.3

The crew was very professional.

The WiFi was very intermittent and made the entertainment hard to watch.

MIA
EWR
Mediocre 2.0

Nothing

The flight was over 4 hours delayed, and I didn't receive a notification that it was delayed until an hour after the flight was supposed to take off, which would have been ideal given that I had to pay 5x surge pricing for my uber to get there by the original scheduled time. Once we were about to board the plane, we were told again that it was further delayed. The crew was cranky and tired as they had clearly been dealing with delay issues the whole day. There were no tv's on the flight and we were told there would be free wifi to stream to our phones, however the wifi was so slow that it couldn't even load a single picture from the internet. Oh, there were also no decent food options on the flight. I will avoid United at all costs in the future, as my flight down was also over 3 hours delayed.

DEN
SFO
Good 7.3

Nice seats, very helpful staff at ticketing and nice crew

Reservation was deleted so check in took a very long time and my seat (reserved weeks in advance) on the long international flight was reassigned to a very undesirable location.

FAT
DEN
Excellent 8.0

People who help me with my 87 year old mother we extremely thoughtful.

I did not like having to exit plane on the tarmac. It was difficult for my 87 year old mother, and the if the weather had been bad this would have been very unpleasant and extremely difficult for everyone!

Fri, Jan 19
MSP
CMI
3h 15m
Sun, Jan 21
CMI
MSP
5h 32m
Trip: 3 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 25986 reviews
Overall
7.3
Boarding
7.5
Comfort
7.1
Crew
7.8
Entertainment
6.7
Food
6.6
DFW
TPA
Excellent 10.0

Timing of flight routes

Sat on a pillow

LAX
NRT
Mediocre 2.0

nothing

had to take another flight, ticket agent was able to change me to a different flight on JAL. however, JAL could not access the ticket info and ticket agent would not take my payment. result was missing that flight, ticket manager told me it's my fault and tough luck no refund. American airlines told me the same, ended up losing my money for the ticket purchase. i booked another new flight with another airline direct. worst experience in my life using kayak.

GIG
JFK
Okay 4.6

Nice crew

I booked a LATAM flight for a 10.5 hour flight specifically because they have better in flight entertainment. I arrived at the airport and found it it was operated by AA. 10.5 hours with zero in flight entertainment. HORRIBLE EXPERIENCE.

LAS
JFK
Okay 5.0

Good leg room

5 plus hour flight and one movie as entertainment option shown on a tiny screen from cabin headliner. Like in the 1980’s. and do not forget your headphones or you will be buying some earbuds!

MCO
MIA
Mediocre 2.0

Flight got canceled for over a week.

Sat, Jan 6
MSP
CMI
5h 04m
Mon, Jan 15
CMI
MSP
5h 08m
Trip: 10 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 52297 reviews
Overall
7.2
Boarding
7.4
Comfort
6.9
Crew
7.7
Entertainment
6.5
Food
6.4
MCI
IAD
Mediocre 2.0

My United connecting flight was delayed. I rushed to arrive at the gate prior to the departure time to be told the plane had left early and I had been rescheduled to the next morning at 7am. However, there were no vouchers available for me to stay in a hotel or get food. So, I was able to get a flight on American that got me home the same night. By the way, the American flight was delaying takeoff to wait for passengers who had been delayed on their connecting flights.

SFO
SIN
Good 6.6

Awesome and helpful crew

Reservation was deleted so check in took a very long time and my seat (reserved weeks in advance) on the long international flight was reassigned to a very undesirable location. Food was not good, and drink service was only done twice on 17 hour flight. It took an hour to start taxiing after we were all seated and left the gate.

FAT
DEN
Excellent 8.0

People who help me with my 87 year old mother we extremely thoughtful.

I did not like having to exit plane on the tarmac. It was difficult for my 87 year old mother, and the if the weather had been bad this would have been very unpleasant and extremely difficult for everyone!

HNL
SFO
Good 6.0

Boarding goes quick, nice seats in economy comfort

No free food besides pretzels on an almost 8 hour flight. Any decent seat is an upchaege to economy plus. WiFi slow, only can access entertainment if you have app download on phone.

MIA
EWR
Mediocre 2.0

Nothing

The flight was over 4 hours delayed, and I didn't receive a notification that it was delayed until an hour after the flight was supposed to take off, which would have been ideal given that I had to pay 5x surge pricing for my uber to get there by the original scheduled time. Once we were about to board the plane, we were told again that it was further delayed. The crew was cranky and tired as they had clearly been dealing with delay issues the whole day. There were no tv's on the flight and we were told there would be free wifi to stream to our phones, however the wifi was so slow that it couldn't even load a single picture from the internet. Oh, there were also no decent food options on the flight. I will avoid United at all costs in the future, as my flight down was also over 3 hours delayed.

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