
Hotel Palapa Palace
Photos of Hotel Palapa Palace
Overview
Amenities at Hotel Palapa Palace
- Restaurant
- Room service
- Free Wi-Fi
- Free parking
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
- Free toiletries
Accessibility and suitability
- Entire unit located on ground floor
- Non-smoking rooms available
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Accessible by elevator
- Adapted bath
- Upper floors accessible by elevator
- Upper floors accessible by stairs
- Designated smoking area
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Air-conditioned
Services and conveniences
- Business center
- Wake-up service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key card access
- Bottle of water
- 24hr front desk
General
- Window
- Family rooms
- Garden view
- Telephone
- Tile/marble floor
- City view
- Pool view
- Storage available
Bathroom
- Raised toilet
- Shower
- Shower cap
- Toilet
- Toilet paper
- Private bathroom
Dining
- Restaurant
- Breakfast in the room
- Refrigerator
- Food can be delivered to guest accommodation
- Vending machine (snacks)
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Private parking
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Outdoor
- Terrace/Patio
- Balcony
- Garden
Laundry
- Iron and ironing board
- Pants press
Bedroom
- Socket near the bed
- Wardrobe or closet
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Pool
- Pool
Reviews of Hotel Palapa Palace
Summary of reviews
Score by provider


The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the highlights of the hotel's amenities?
The hotel offers a fantastic tropical courtyard with a beautiful pool, daily housekeeping, contactless check-in/check-out, and a restaurant with in-room refrigerator and air conditioning.
What practical information should I know about the hotel's location?
The hotel is conveniently located near a grocery store and various shopping malls, but some guests mentioned noise from local streets at night.
What can I expect from the hotel's customer service?
Guests can expect friendly staff, spacious and clean rooms, and comfortable beds. However, some guests experienced issues with internet and pool maintenance.
Is parking available at the hotel?
Yes, the hotel offers secured parking and free parking, providing convenience for guests with vehicles.
When is the best time to visit the hotel?
The high season is in July, offering a great opportunity to enjoy the outdoor pool and the spacious and clean rooms. However, be aware that the noise from local streets at night might affect your stay.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests recommended choosing a room with a balcony facing the pool or garden for a more enjoyable stay.
Consider Room Size
If traveling with a pet or seeking more space, it's advisable to request a larger room upon check-in, as some guests reported receiving a room upgrade at no extra charge.
Noise Consideration
Light sleepers may want to request a room away from the road/parking lot to minimize disturbance from traffic noise, as mentioned by some guests.
Address Wi-Fi Concerns
Guests highlighted the absence of Wi-Fi as a drawback, so it's recommended to inquire about the Wi-Fi availability and quality before booking.
Check Pool Maintenance
Some guests noted that the pool area and lounge chairs could benefit from maintenance, so it's advisable to check the pool condition before planning extensive poolside relaxation.
Transportation Consideration
For those relying on airport transportation, it's important to note that the hotel does not offer a shuttle service, and the distance to the airport is approximately 40 minutes, as mentioned by guests.
Dining Options
While the hotel has a restaurant, guests expressed dissatisfaction with the food quality and limited breakfast offerings, so exploring nearby dining options could enhance the overall dining experience.
Accessibility Features
The hotel offers various accessibility features such as elevator access and adapted baths, making it suitable for guests with mobility concerns.
Inquire About Internet Access
Due to reported issues with internet connectivity, it's advisable to confirm the status of the internet service, especially for those reliant on a stable connection for work or leisure.
Consider Noise Levels
Some guests mentioned that the hotel can be noisy at night due to the lack of courtesy from other guests, so it's recommended to inquire about room locations to minimize potential disturbances.
Location
What's nearby
- Plaza Crystal Shopping Mall1.6 mi
- Joyyo Mayu Park1.9 mi
- Cana Hueca Park2.1 mi
- Plaza las Americas Shopping Mall2.3 mi
- Plaza Bonampak Shopping Mall2.9 mi
- Marimba Park3.4 mi
- San Marcos Cathedral3.9 mi
- Tuxtla Guitierrez Central Square3.9 mi
- Dr. Faustino Miranda Botanical Garden4.3 mi
- Jaime Sabinas Cultural Center4.5 mi
- Emilio Rabasa Theater4.5 mi
- Zoologico Miguel Alvarez del Toro5.9 mi
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 12:00 PM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hotel Palapa Palace
Low season | October |
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High season | January |
Average price (weeknight) | $46 |
When to book a room at Hotel Palapa Palace
KAYAK's top tips for your stay at Hotel Palapa Palace
FAQs when booking at Hotel Palapa Palace
Nearby hotels and places to stay
Closest
See more nearby staysMost recommended
See most recommended stays in Tuxtla GutiérrezGood to know
Value for money | 8.3 |
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Distance to city center | 4.1 mi |
Nearest Airport | Tuxtla Gutiérrez Ángel Albino Corzo |
Distance to airport | 17.1 mi |